HFMA’s Voices in Healthcare Finance

In this special episode, we revisit two of our most popular episodes, in which Nicholas Mendyka of the University of Virginia Health System Medical Center talks about his vision for the revenue cycle of the future. Also, Mary Mirabelli, HFMA's vice president of content strategy and delivery, comes into the studio to talk about HFMA's Financial Sustainability Summit, happening April 16 and 17 in De...

Nancy Johnson, CEO of El Rio Community Health Center in Tucson, talks about her organization’s processes for addressing the social determinants of health among its patient population. The interview is a follow-up to a panel discussion at HFMA's 2019 Thought Leadership Retreat (for much more on how healthcare stakeholders can address SDOH, see the report on this year’s retreat). Also in this episod...

The podcast team breaks down the recently issued CMS final rule around price transparency. Also, a rural health system in South Dakota discusses how it transformed its revenue cycle by focusing on self-pay patients.

David Shelton of PatientMatters talks about how the industry can eliminate surprise bills for good. Rich Daly interviews Paul Anderson from Strata Decision Technology about total cost of care. Also, five ways to engage millennial patients.    Check out this HFMA resource tracking trends and insights on understanding and utilizing total cost of care data:  www.hfma.org/tcoc 

Keynote speaker and comedienne Jan McInnis shares tips for using humor in the workplace. Marty Lucenti of sponsor organization Vizient, and Stacy Brethauer of the Ohio State University Wexner Medical Center talk about creating a clinically-integrated supply chain. HFMA's LMS Channel Manager Maegan Bishop provides five tips for being more productive.

Nick Hut interviews Michelle Stansbury of Houston Methodist about her organization's work toward a better patient experience. Also: Katie Gilfillan, HFMA's director, healthcare finance policy, physician and clinical practice, joins Rich Daly and Chad Mulvany to talk about the major themes discussed at the Association's recent Thought Leadership Retreat in Washington, D.C. This episode is sponsored...

On the day that public comments were due to CMS on its proposed rule that would require the controversial public release of rates hospitals negotiated with health plans, Joe Fifer, president and CEO of HFMA, and Chad Mulvany, director of health finance policy and analysis for HFMA, preview their comments to CMS. Learn about the promise and peril of the approach CMS is taking to this key transparen...

Health:Further's Marcus Whitney talks about the importance of narrative in innovation and why leaders to managers to staff should have a place at the table. HFMA's Chair, Mike Allen, whose theme is "Dare You to Move," interviews G Shah of sponsor organization Change Healthcare about how his company is daring to move the industry forward. Finally, sponsor CareCredit shares five ways to measure the...

Jim Higgins of Solutionreach shares his thoughts about consumerism in healthcare, and Kenny Scher from Nexera discusses supply chain management. Also: five lessons on starting a provider-sponsored health plan.

Rich Daly and Chad Mulvany discuss the impact the "public charge" rule will have on hospitals. Jim Zadoorian of ARXchange talks about a new approach to price transparency. Also, Strata Decision Technology provides five ways healthcare organizations can prepare for the future with strategic planning.

Jonce Smith of Stoltenberg Consulting discusses best practices to employ when conducting an electronic health record system upgrade. Also: five ways to address physician burnout.

Stephen Morgan of Virginia's Carilion Clinic shares how his organization used analytics to optimize its EHR. Also: Chad Mulvany shares early takes on the latest from CMS on OPPS, and in a sponsored segment, Florian Otto of Cedar talks about what healthcare can learn from other industries about patient-friendly payment.

Eric Foust of IntegraConnect and Chris Watanabe, a former executive at the Regional Emergency Medical Services Authority, talk about the particular challenges of collecting patient information during an ambulance transport. Then, in a sponsored segment by CareCredit, senior vice president Tuck Ross will talk about the behavior and treatment of patients as consumers.    Episode links: HFMA's Patien...

Melissa Harvey of the National Healthcare Preparedness Program and Charles Reneau of the Center for Domestic Preparedness discuss how hospitals can better prepare for natural and man-made disasters. Plus a special appearance from amateur weatherman Frankie MacDonald. 

This episode, recorded June 23-26 at HFMA's Annual Conference in Orlando, features former HFMA president and CEO Dick Clarke and HFMA UK CEO Mark Knight as well as a sponsored interview with Accumen CEO Jeff Osborne. Also: HFMA's Rich Daly and Chad Mulvany consider Monday's executive order on price transparency. 

From the team that brings you Voices in Healthcare Finance comes Cup of Joe, a new podcast featuring conversations between HFMA's President and CEO, Joe Fifer, and key industry thought leaders.  In today’s preview episode, Joe talks with Gail Wilensky, PhD, an economist and senior fellow at Project HOPE who served as a senior adviser to President George H.W. Bush.  Watch the podcast feed at hfma.o...

Women from a panel discussion at HFMA's Annual Conference talk about their leadership experiences.

Caroline Gay and Ray Ready from Florida's Lakeland Regional Health talk about common analytics traps. Also: The latest from Washington and five features of HFMA's all-new all-inclusive membership.

HFMA President and CEO Joe Fifer discusses the Association's recently submitted letter in response to ONC's request for input on price transparency initiatives. Susan Dentzer, an author and keynote speaker at HFMA's upcoming Annual Conference, talks about the future of technology-enabled healthcare. Also, five key elements of an effective population health strategy.

Rich Daly interviews Michael Wolford, a senior manager at DHG Healthcare, about the early results of Bundled Payments for Care Improvement Advanced. Also, five reasons why health systems will need advanced cost accounting in a segment sponsored by Strata Decision Technology.

Pattie Kloehn of Healthwide Solutions and Bruce Haupt of ClearBalance describe trends in patient payment plans and detail how UConn Health achieved a 230% ROI on its own patient payment program. Also, five fast facts about revenue integrity.   HFMA's Patient Friendly Billing A Proactive Approach to Revenue Cycle Management

Kevin Fleming and Caleb Stowell from Washington-based Providence St. Joseph Health talk about how their system addressed clinical variation. Also: Rich Daly and Chad Mulvany debut Beyond the News, a deep dive into a current hot topic in healthcare.  

Navigant's David Burik discusses the challenges hospitals face with their electronic health records and how to maximize their systems to achieve an ROI. Also, five key elements to an effective analytics solution.   Episode links: Death by a Thousand Clicks: Where Electronic Health Records Went Wrong Return on Analytics: Addressing the Signals in the Noise

Chad Mulvany, HFMA's director of healthcare finance policy, perspectives and analysis, shares insights on technological developments that are disrupting the industry.   Episode links: Healthcare Business News HFMA Dollars & Sense Hospitals Should Prepare for Industry Disruption by Empowered Consumers Disruptive Partnerships and Innovation

Computer hackers have been around almost as long as computers themselves, but the risks to healthcare organizations are growing. On today's episode, we explore cybersecurity in hospitals and health systems--what information hackers want, what to do after a breach occurs, and how to avoid one in the first place.   Links: Safeguarding Electronic Protected Health Information: A Non-Technie Guide for...