HFMA

HFMA’s Voices in Healthcare Finance

News EN ↓ 238 episodes

The Healthcare Financial Management Association provides industry insights and in-depth stories about hot topics in healthcare finance. Experts weigh in on the latest in healthcare finance policy and practice, and healthcare insiders discuss the most pressing issues facing the industry. podcast@hfma.org

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HFMA

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News

Latest episode

Jun 29, 2026

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Episodes

BONUS EPISODE: The Body of Evidence 02.05.2022

Voices in Healthcare Finance presents The Body of Evidence, a podcast from Dr. Christopher Labos and Jonathan Jarry.    In this episode, hosts Jarry and Labos speak with Dr. Barbara Hofer and Dr. Gale Sinatra, the authors of the book Science Denial: Why It Happens and What to Do About It.

Anthony Comfort of VisiQuate discusses opportunities for technology in healthcare, both in the clinical space and in revenue cycle 25.04.2022

The pandemic pushed healthcare organizations to consider how they were using their technology and where the greatest opportunities lie. This week, Anthony Comfort of VisiQuate discusses some of those opportunities as well as barriers to success. Also in this episode, Brad Brotherton of BKD discusses how his firm stands out and how its merger with DHG will strengthen its services.

The negative effect of fat bias on health outcomes 11.04.2022

Cardiologist and epidemiologist Dr. Christopher Labos discusses weight bias in healthcare, including what health indicators to focus on instead of weight and how to help patients who are at risk improve their health outcomes without explicit or implicit fat shaming.   Mentioned in this episode: What to know about obesity discrimination in healthcare Addressing weight bias in medicine Can you be ob...

Why people and process are the keys to revenue cycle innovation 04.04.2022

Michael Duke, an author and partner within the commercial healthcare segment at Guidehouse, discusses how people and process should take precedence over technology in revenue cycle. He also talks about how sponsor organization Red Dot can assist teams that are struggling with motor vehicle accident accounts.   Mentioned in this episode: The McPherson Principle: An Innovative Approach to Hitting th...

Your patients’ missed screening means advanced cancer: Here’s how to get patients back and how to treat them in the comfort of their own homes 28.03.2022

Dr. Andrew Hertler, chief medical officer at New Century Health, discusses what healthcare organizations can do to catch up on patients' missed cancer screenings. He also shares new developments in oncology that could see patients receiving treatment at home or doing virtual follow-up care.   Also in this episode, HFMA's Katie Gilfillan talks about the upcoming Annual Conference in Denver.   Menti...

The real reason people don’t get vaccinated for COVID-19? They don’t feel like it. 14.03.2022

Jacob Braude, a principal at ZS, discusses research his company conducted about how the unconscious parts of the brain affect decisions around vaccination.   Also in this episode, CEO Michael Bumann from sponsor Red Dot discusses his ideal client, the hospital CFO who sees value in working with an entrepreneurial company that can help improve collections on motor vehicle accident accounts with no...

To patients, the financial experience isn’t separate from the clinical one. Here’s how to leave them with a good lasting impression. 07.03.2022

HFMA President and CEO Joe Fifer interviews Jason Wolf, president and CEO of The Beryl Institute and a speaker at HFMA's upcoming Revenue Cycle Conference, about the importance of remembering the "human experience" in all aspects of healthcare.   Mentioned in this episode: The role of revenue cycle in elevating the human experience in healthcare

Design thinking: A human-centric approach to problem solving in healthcare 28.02.2022

Jess Roberts from the University of Minnesota discusses how the iterative process of design thinking can help healthcare organizations solve problems.   Also in this episode, Michael Bumann of sponsor Red Dot discusses how his clients have taken the millions of dollars they've gained through using Red Dot's motor vehicle accident account platform to accomplish organizational goals.   Mentioned in...

How fried chicken is doing social good in Ohio, and what that could mean for the healthcare industry 21.02.2022

HFMA President and CEO Joe Fifer interviews Joe DeLoss, a social entrepreneur and the owner of fast casual restaurant Hot Chicken Takeover, about how the healthcare industry can create social good from the inside out.   DeLoss will deliver a keynote at HFMA's Revenue Cycle Conference in New Orleans in March. 

The Valentine’s Day episode: Karin Hurt and David Dye discuss the whys and why nots of workplace romances 14.02.2022

Karin Hurt and David Dye of Let's Grow Leaders discuss how to navigate workplace romances, whether you're a member of a couple or the manager of team members who start dating.   Also in this episode, sponsor Red Dot's CEO Michael Bumann discusses how a partnership with his company can help break down silos and add to trust among leaders, staff and patients.

Patients have access to more information than ever. How should we be talking to them about it? 31.01.2022

The Information Blocking Final Rule from the 21st Century Cures Act and federal transparency initiatives like the No Surprises Act have given patients more access to information than they’ve ever had before. On this episode, Terry Hush, CEO of Roji Health Intelligence, discussed how that access should change the conversations providers are having with their patients.   This episode is sponsored by...

How avoiding an awkward waiting room conversation can contribute to better health among transgender people 17.01.2022

The cover story in the Winter 2020 issue of hfm magazine focused on the issue of deferred care during the pandemic. But deferring or avoiding healthcare is not a purely pandemic problem. Transgender patients are just one group that routinely avoids going to the doctor because they fear discrimination by the healthcare system. On this episode, Rodrigo Heng-Lehtinen, executive director of the Nation...

Healthcare 2030: The Chartis Group and Bank of America discuss embracing disruptors and rethinking care delivery 10.01.2022

Melissa McCain, director and leader of the consumer access digital transformation practice of The Chartis Group, and Charles Alston, market executive leader of Bank of America’s healthcare team in the southeastern U.S., discuss HFMA’s Healthcare 2030 series and share insights about what hospitals and health systems should be considering as they plan for the next decade.

What would you do if your best employee quit tomorrow? Anton Gunn shares the secrets to effective succession planning. 03.01.2022

Leadership consultant Anton Gunn discusses why succession planning is important not only for C-suite executives but everyone in an organization. He also shares insights about how to train and develop up-and-coming leaders either to take over or to leave the organization for a better opportunity.   This episode is sponsored by Red Dot. On today's episode, CEO Michael Bumann discusses what a partner...

The HFMA editorial team discusses the biggest healthcare stories of the year and looks ahead to 2022 20.12.2021

HFMA's award-winning editorial team looks back on key stories from 2021 in the news, hfm magazine, HFMA's Community, the podcast and more.   Mentioned in this episode: HFMA News HFMA Community The economics of a telehealth visit: A time-based study at Penn Medicine The great resignation: Reality or myth? “You are never off the record on social media.” hfm Leadership columnist Jill Geisler discusse...

Policy analyst and hfm columnist Paul Keckley discusses the cost effectiveness of health 13.12.2021

HFMA President and CEO Joe Fifer interviews Paul Keckley, managing editor of The Keckley Report and author of an upcoming column in hfm magazine about the economy and healthcare spending, public health and the pandemic, and the cost effectiveness of health.   Mentioned in this episode: The Future of Strategic Investment

Adopting the first responder mindset in leadership 06.12.2021

Michael Bumann is the founder and CEO of Red Dot, a company that specializes in resolving motor vehicle accident accounts for healthcare organizations, and his history as a firefighter and EMT informs every aspect of his business. In today's episode, Bumann discusses what lessons leaders can take from first responders to take action in times of  great challenge.   Mentioned in this episode: Surpri...

An epidemiologist discusses how we failed the public when it comes to public health 29.11.2021

Dr. Brian Castrucci, an epidemiologist and CEO of the de Beaumont Foundation, talks with HFMA President and CEO Joe Fifer about policies to improve public health, cost effectiveness of health, the future of COVID-19 and the healthcare industry's role in it all.

Rep. Suzan DelBene discusses the Improving Seniors‘ Timely Access to Care Act 22.11.2021

HFMA senior editor Nick Hut is joined by Rep. Suzan DelBene to talk about the Improving Seniors' Timely Access to Care Act as well as following up on the Value in Health Care Act. Mentioned in this episode: CY 2022 OPPS/ASC Final Rule Summary H.R.3173 - Improving Seniors’ Timely Access to Care Act of 2021 H.R.7791 - Value in Health Care Act of 2020    

The pandemic cast a new light on mental health, and telemedicine provided a new avenue to access. How is the industry likely to view mental health and behavioral health in the future? 08.11.2021

Dr. Ranga Krishnan of Rush University System for Health discusses the future of mental health payment and practice. He addresses how provider organizations can address workforce shortages by becoming partners in training and by changing the way they provide care to patients. He also talks about improving mental and behavioral healthcare in a value-based payment environment. Mentioned in this episo...

All the things they don‘t teach you in med school (and why they should) 25.10.2021

  Dr. Glenn Hardesty of Texas Health Resources and Stu Schaff of Intentionate Healthcare Advisors discuss how administrative burden deteriorates physician job satisfaction and well being, and how leaders can help.   Mentioned in this episode: 7 steps for supporting organizational well-being and mitigating clinician burnout Why benchmarks should not be the sole guide for setting physician compensat...

HFMA‘s Healthcare 2030 series: What will the next decade mean for healthcare organizations and the patients they serve? 18.10.2021

HFMA's Brad Dennison and Paul Barr discuss Healthcare 2030, a four-part series exploring the challenges and opportunities for CFOs and other healthcare leaders created by the evolving industry, looking ahead to 2030.  Danielle Solomon, national healthcare industry partner at BKD, and Mike Morris, president and CEO of XTend Healthcare, talk about the research that went into the series and their tak...

The CEO of one of the smallest hospitals in the country discusses the opportunities in rural hospitals 11.10.2021

Steven Kelley, president and CEO of Ellenville Regional Hospital, a 25-bed critical access hospital in the Catskill region of New York, discusses how his organization drastically reduced ED times and improved outcomes for patients suffering from complications of COVID-19. This episode is sponsored by USA Senior Care Network. USA Senior Care Network brings together Medicare Supplement Insurance car...

Opportunities in the face of crisis: HFMA President and CEO Joe Fifer interviews Sergio Melgar, CFO at UMass Memorial Health 04.10.2021

HFMA President and CEO Joe Fifer interviews Sergio Melgar, CFO at UMass Memorial Health, about his history with health systems in peril and what he thinks could come out of pandemic-era changes.   Mentioned in this episode: HFMA's Healthcare 2030 series

The future of the clinical workforce: Joyce Fitzpatrick, Case Western Reserve University, and Robyn Begley, CEO of the AONL and chief nursing officer of the AHA, discuss challenges in nursing 27.09.2021

Joyce Fitzpatrick, a nurse and director of the Marian K. Shaughnessy Nurse Leadership Academy at the Frances Payne Bolton School of Nursing at Case Western Reserve University and Robyn Begley, CEO of the American Organization for Nursing Leadership and the chief nursing officer for the American Hospital Association, discuss the challenges facing the nursing profession. They talk about shortages of...

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