healthsystemCIO – Strategies for Hospital IT Leaders

When you're a planning a complex implementation - such as going big bang with Epic's Beaker across three hospitals - you better make sure you have “boots on the ground” support, says CIO Lisa Stump. Source: Lisa Stump, SVP & Interim CIO, Yale New Haven Health System, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

If you don’t have the clinical background that helps with understanding the complexity of healthcare, you need to bring in “trusted leaders that will give you truth and honesty,” says CIO Kathryn Crous. Source: Kathryn Crous, Network CIO, Kings County Hospital, NYC Health & Hospitals, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

The biggest advantage in entering an organization as a consultant? It’s a chance to “test-drive the job,” says Kathryn Crous, who talks about how she was able to build trust with her team. Source: Kathryn Crous, Network CIO, Kings County Hospital, NYC Health & Hospitals, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Michael Elley weighs the pros and cons of being at both large and small organizations, how the CIO role has evolved in the past decade, and why it’s not realistic to create 5-year plans in today’s world. Source: Michael Elley, System VP of IT, OhioHealth, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

It doesn’t get much more complex than planning an EMR migration and building interfaces while the organization itself goes through major changes, but CIO Kathryn Crous is up to the task. Source: Kathryn Crous, Network CIO, Kings County Hospital, NYC Health & Hospitals, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

One of the many lessons OhioHealth has learned by collaborating with other industries? The more flexibility and power organizations give consumers, the better relationship will be, says Michael Elley. Source: Michael Elley, System VP of IT, OhioHealth, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

The factor that plays the biggest role in determining a project's success? Having a staff that's invested and engaged, says Michael Elley. The best way to ensure that? By having both operations and IT take the lead. Source: Michael Elley, System VP of IT, OhioHealth, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Chuck Christian speaks candidly about why “the jury is still out” on FHIR, the toughest component of interoperability, and why he decided to leave the CIO role. Source: Chuck Christian, VP of Technology and Engagement, IHIE, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Merging two IT cultures isn’t easy, but it can be done if leaders are willing to listen and to ask some key questions, says CIO Bobbie Byrne. And even then, there are going to be landmines. Source: Bobbie Byrne, MD, EVP & CIO, Edward Elmhurst Health, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

If we really want to understand ‘health information exchange’ – the verb, not the noun – we must realize that they all aren’t created equal, and that some are delivering what clinicians actually need, says Chuck Christian. Source: Chuck Christian, VP of Technology and Engagement, IHIE, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

The toughest part about leading through a merger? Learning another organization’s culture, says Bobbie Byrne, which means identifying where land mines exist and how to sidestep them before making any major moves. Source: Bobbie Byrne, MD, EVP & CIO, Edward Elmhurst Health, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

There’s nothing easy about facilitating the exchange of data and presenting it to clinicians in a usable way, but it is possible, says Chuck Christian, who talks about how the Indiana HIE has been able to thrive. Source: Chuck Christian, VP of Technology and Engagement, IHIE, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Sometimes the most important partnership you have is with a competitor, says CIO Bobbie Byrne, who talks about the value that physician engagement, support, and training can play in planning a successful rollout. Source: Bobbie Byrne, MD, EVP & CIO, Edward-Elmhurst Health, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Brian Tew talks about his team’s focus on making sure they’re fully leveraging Epic, the challenge at GHVHS he couldn’t resist, and the one component of leadership CIOs can’t ignore. Source: Brian Tew, VP & CIO, Greater Hudson Valley Health System, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Leading an organization that has experienced a lot of turnover comes with challenges — particularly in terms of gaining buy-in, but there’s also a surprising upside, says CIO Brian Tew. Source: Brian Tew, VP & CIO, Greater Hudson Valley Health System, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

What’s a CIO to do when you’re the third an organization has had in three years? Stop the bleeding by building trust and assembling a leadership team to support the core already in place, says Brian Tew. Source: Brian Tew, VP & CIO, Greater Hudson Valley Health System, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

The key to being a strong leader? Being humble enough to listen, while also having he confidence to make tough decisions, says John Kenagy, who believes that now more than ever, CIOs must be “fearless.” Source: John Kenagy, PhD, SVP/CIO & CISO, Legacy Health, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Being acquired can be unnerving, particularly for a smaller hospital. And so it’s critical for CIOs to choose words carefully, keep the communication lines open, and be respectful, says John Kenagy. Source: John Kenagy, PhD, SVP/CIO & CISO, Legacy Health, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

If you want to transition the IT department away from application support mode and into customer support mode, make sure you’re listening and asking the right questions, says CIO Chris Paravate. Source: Chris Paravate, CIO, Northeast Georgia Health System, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

If health systems want to sell independent practices on a hosted solution, the key is to establish trust, educate on the benefits of integration, and to avoid, at all costs, the oversell, says CIO John Kenagy. Source: John Kenagy, PhD, SVP/CIO & CISO, Legacy Health, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Perhaps the hardest part of a CIO's role is in learning to relinquish some control, says Chris Paravate, who talks about how he has worked to educate and empower his staff, and why go-live is only the beginning. Source: Chris Paravate, CIO, Northeast Georgia Health System, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

If you’re going to embark on an “aggressive” EHR rollout, there are several pieces that need to be in place, says CIO Chris Paravate. One of those is workflow training, which should start long before go-live. Source: Chris Paravate, CIO, Northeast Georgia Health System, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Being CIO at a smaller organization means wearing many hats, but it also means being closer to the day-to-day activities and developing a better understanding of how the organization works, says Daryl Kallevig. Source: Daryl Kallevig, CIO, Riverwood Healthcare Center, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

For organizations based in rural areas, keeping patients satisfied is essential, says CIO Daryl Kallevig, who explains how his team is working to maintain a strong community presence. Source: Daryl Kallevig, CIO, Riverwood Healthcare Center, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

The two biggest keys to surviving in today’s complex environment? Getting actionable data into the hands of decision makers and building strong relationships with other organizations, says CIO Corey Zeigler. Source: Corey Zeigler, CIO, Fort Drum Regional Health Planning Organization, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders