healthsystemCIO – Strategies for Hospital IT Leaders

Cincinnati Children’s has turned its complication conferences into an innovation pipeline, generating six provisional patents within months by adding one step to a process every hospital already runs: after reviewing what went wrong, ask what solution would have prevented it. Todd Ponsky, MD, chief innovation officer and professor of surgery at Cincinnati Children’s, launched the […] Source: Cinci...

A health system in northern Nevada is taking a deliberate approach to AI: fix the data first, and let the intelligence follow. Steven Ramirez, VP and CISO at Renown Health, is leading that charge across cybersecurity, IT governance, and service desk operations, with a strategic plan now in its second year that puts data infrastructure […] Source: Renown Health’s Ramirez Says AI Must Sit on Sound D...

Dr. Sahil Makhni shares Mayo Clinic’s strategic framework for using AI to eliminate the “administrative tax” on clinicians and solve the root causes of burnout. AI’s workforce impact in health systems starts with how quickly organizations build practical fluency across clinical, operational, and technical teams while keeping governance and training aligned with patient care. Sonya […] Source: Mayo...

Farmers in the Dakotas are logging into endocrinology appointments from the cabs of their combines during harvest season, and the physician on the other end of the screen considers it a point of pride. Dave Newman, MD, Chief Medical Officer of Virtual Care at Sanford Health, oversees a virtual care operation that spans 78 specialties, […] Source: Newman Explains How Sanford Health is Virtually Rew...

Every digital health leader is familiar with the new solution request—often coming from an influential user who believes a tool you do not currently offer is the key to unlocking new efficiencies. Like a toppled domino, that request can set off an intricate process: clarifying what functionality is actually being requested and determining whether it already exists in-house. But the inquiry does no...

Health First’s 10,000 employees and 600 providers now run on a unified technology backbone that spans hospitals, clinics, and a 100,000-member health plan, and the annual cost is lower than what the organization paid before. The Brevard County, Florida-based integrated delivery network completed two major Epic rollouts in rapid succession: its provider division went live […] Source: Health First’s...

Christopher Plummer spent a decade as a cybersecurity contractor for the U.S. Navy, supporting the submarine maintenance program. He now serves as senior cybersecurity architect at Dartmouth Health. The shift was jarring. “Securing nuclear secrets was easier than securing healthcare,” Plummer said. “And it’s only true because the government tells you what to do.” In […] Source: Citing React2Shell...

Conversational AI agents have the potential to transform routine patient portal support calls into clinical engagement opportunities. In this episode of our Partner Perspective Interview Series, Bill Hudson, CIO at Hippocratic AI, and Dan Stoke, VP of Healthcare at CTG, discuss their partnership integrating Hippocratic AI agents into CTG’s service desk operations. CTG handles 500,000+ […] Source:...

Healthcare organizations racing to implement AI solutions are discovering that their greatest obstacle isn’t the technology itself but the quality of the data these systems rely on. According to Sarang Deshpande, VP of Data and Analytics at Franciscan Alliance, the rush to deploy AI has exposed long-standing data quality issues that many health systems have […] Source: Franciscan’s Deshpande Says...

A health system’s 10-year path to implementing enterprise imaging reveals the operational complexity and strategic planning required to consolidate imaging platforms across clinical departments. UI Health, the University of Illinois Hospital Health Sciences System, recently contracted with AGFAHealthCare’s to implement an enterprise imaging platform after years of planning that began with early di...

Supercharged by AI, the pace of technology change is faster than ever, forcing IT leaders to make high-stakes decisions today without limiting their ability to respond to tomorrow’s challenges. In this webinar, a panel of experienced leaders will share strategies for building flexibility into architectures, contracts and governance so organizations retain the ability to adopt emerging tools while...

Years of heavy EHR customization had kept Beacon Health System from tapping the latest features. A new IT chief signed a sweeping Oracle deal anchored by Epic-style governance and vendor accountability most health systems would never demand. Source: Johnston Explains Why Beacon is Betting Big on Oracle’s AI-Powered EHR on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Healthcare organizations deploying AI agents must establish robust guardrails to prevent reputational and clinical harm, even when partnering with leading technology vendors, according to Spencer Dorn, MD, Vice Chair in the Department of Medicine and Lead Informatics Physician at the University of North Carolina at Chapel Hill. A recent incident at Gap illustrated the stakes […] Source: UNC’s Dorn...

Tampa General Hospital has implemented an AI-powered voice agent that now answers every incoming call to its health system, addressing a critical access problem that left tens of thousands of patients unable to reach the organization each month. The seven-hospital Florida health system was abandoning approximately 40,000 calls monthly before deploying the digital assistant, named […] Source: Tampa...

Healthcare security leaders must rethink how they approach identity verification in an era where traditional perimeters have dissolved and counterfeit credentials are readily available on the dark web, according to Jason Taule, CISO at Luminis Health, a regional hospital system throughout the Mid-Atlantic. Identity verification has been fundamental to security since ancient civilizations stored va...

The most successful cybersecurity leaders in healthcare have shifted from acting as gatekeepers to becoming business enablers who help organizations achieve their goals securely. This transformation requires building deep relationships with leadership, understanding operational workflows, and balancing robust security controls with positive user experiences. Randall (Fritz) Frietzsche, Enterprise...

The 2025 CHIME Fall Forum, held in early November, brought together hundreds of the top IT executives to share what's working, what isn't, and what might be next in digital health. In this webinar, we'll speak to leaders who attended the form to learn their key takeaways and discover how exposure to so many new and diverse perspectives has either confirmed or changed their strategic thinking about...

AI-led policy redesign and a broader definition of return on investment are reshaping how Nirav Shah, MD, Associate CMIO, AI & Innovation, Endeavor Health, approaches digital transformation across the nine-hospital Chicago-area system. Endeavor Health, which operates roughly 300 sites of care and accounts for about one-third of Illinois’ population in its catchment area, built its […] Source: Gen...

As health-system IT ecosystems grow more complex, leaders need a better understanding of which technologies they run, where each sits in its risk life cycle, and how assets map to the clinical and administrative workflows they support. It is with the attainment of this more continuous, end-to-end understanding that organizations can manage risk on an ongoing—not snapshot—basis. This work is essent...

The race is on for healthcare organizations to deploy AI agents that increase productivity and cut costs. But with a rapidly evolving market, a wide range of options—from building in-house to buying a vendor solution to partnering with a middleware OEM—and a saturation of similar products, it can be difficult for health systems to cut through the noise. This webinar will help you navigate the agen...

At Ochsner Health, AI is moving from experimental project to core clinical capability, and Jason Hill, MD, Innovation Officer, says the physicians and health systems that master it first will gain a decisive advantage in care quality and efficiency. Leading an innovation division inside an $8 billion, 46-hospital integrated delivery network that also operates its […] Source: Ochsner Health’s Innov...

Health-system IT executives face relentless user demand while working with constrained budgets and lean staffing. Running a tight ship is essential. That requires disciplined governance, transparent communication and proactive workload management—approaches that increase throughput and prevent stakeholders from overreacting to work still in progress. In this timely webinar, we will speak with lead...

AI is being infused into the healthcare ecosystem from 1,000 directions at 100 miles per hour. At least, that’s what it feels like to many tasked with ensuring those injections are done with proper guardrails in place. And while the risks of drift, hallucinations, and bias are at least well appreciated (if not mastered), those related to compliance and cybersecurity need to be more deeply consider...

Healthcare IT executives are deploying technologies such as generative AI to improve front-end patient access, enable ambient clinical documentation, and streamline back-office tasks like claims submission. Yet the mid-revenue cycle often receives less attention. This broad domain—including clinical documentation integrity and physician query management, medical coding and clinical validation, and...

Nnaemeka Okafor, MD, VP, Chief Analytics and Informatics Officer, Memorial Hermann Health System, says health systems are shifting from purchasing tools to building the conditions that let them deliver results. In an extensive interview, he outlined a program that emphasizes multidisciplinary governance, deliberate training, durable data infrastructure and careful budgeting that accounts for the t...