Healthcare Leadership Excellence

In this episode of the Healthcare Leadership Excellence Podcast, I interview Jonathan Sachs, CEO of WUWTA, exploring the essence of leadership and its vital role in patient-centered healthcare. We discuss leadership's impact on creating a patient-centric approach, with Jonathan recalling an influential encounter with President Dan Mote, former president of the University of Maryland, and stre...

In this episode, I interview Ben Ogles who has a Ph. D. in clinical psychology and a background in academic leadership. He is also an expert in listening and communication. Our conversation revolves around the importance of effective listening skills in leadership, particularly in healthcare settings. Ben introduces the concept of motivational interviewing, a technique that involves helping indivi...

In this episode of the Healthcare Leadership Excellence Podcast, my colleague in The Coaching Group, Maz Antolin, and I delve into the topic of addressing the stigma around emotional health in workplaces. Our conversation emphasizes the importance of leadership in creating a supportive environment for employees dealing with these challenges. We discuss how emotional health is just as vital as phys...

In this podcast episode, my colleague Maz Antolin and I discuss a thought-provoking topic from the document "Because I Am a Leader." This document comes from the great thinking of nurse leaders that I've worked with over the last decade. The first principle we highlight in the document is the concept of being fully present. We discuss the challenges leaders face in staying present a...

In this insightful podcast episode, my colleague in the Coaching Group, Maz Antolin, and I explore the concept of M.O.M.B.A (My Own MBA), a personalized approach to continuous learning and professional development for leaders. This episode emphasizes the message that continuous learning is the lifeblood of leadership excellence, from the organization's highest levels to its newest members. Ou...

In this episode of the Healthcare Leadership Excellence Podcast, my colleague Maz Antolin and I discuss the importance of learning and growing as leaders through the help of others, particularly mentors. We reflect on the quote by Sir Isaac Newton, "If I have seen further, it is by standing on the shoulders of giants," highlighting the significance of acknowledging the contributions made...

In this podcast interview, leadership expert Victor Prince and I discuss the significance of historical perspectives in shaping effective leadership. He emphasizes the value of studying history to learn from past leaders' successes and failures, drawing inspiration from figures like Dwight D. Eisenhower and Martin Luther King Jr. Victor. Victor stresses the importance of serving one's te...

Are you transitioning into a leadership role? If so, this podcast episode is for you. In this episode, my colleague in the Coaching Group, Maz Antolin, and I discuss the transition from being a doer to becoming a leader. We explore the challenges that leaders face when moving up the ranks and delve into the fundamental differences between a leader and a doer. We then discuss the balance between be...

In this podcast episode, we have the privilege to hear from Mitesh Parikh, the Chief Operating Officer of Providence Medical Group Northwest Washington. Our conversation revolves around leadership in healthcare, strategic and operational leadership, navigating matrixed organizations, and the key qualities of successful leaders. Mitesh shares insights on effective problem-solving, emphasizing the i...

In this podcast, Dr. Henry Buchwald, patient healthcare advocate and author of the book “Healthcare Upside Down”, engages in a thought-provoking discussion on the challenges and potential solutions within the healthcare system. Our conversation revolves around the need to restore the doctor-patient relationship, prioritize patient care over profits, and address the current business-driven model. D...

In this episode, we have the privilege of learning from one of the world’s best coaches. Andy Hall coaches executives around the world on the importance of personal and professional leadership. I have had the opportunity of being coached by him for the last two years.  In our conversation today, since all leaders need to know how to coach their employees in the day-to-day business situations,  And...

In this episode, Dr. Rob Orman, host of Stimulus Podcast, and I delve into the inner dialogue and self-image associated with perfectionism. Dr. Orman explains that the underlying thought often revolves around feeling inadequate, believing that "I am not enough." While this negative motivation can drive achievement, it doesn't contribute to joy and well-being. The first step in addre...

In this episode, we delve into the topic of boldness and owning your leadership role. Our guest, Nicole Keller, Director of Medical Staff Services at Seattle Children's Hospital, shares her insights and experiences with navigating challenging situations and making impactful decisions. Nicole reveals how she developed her boldness and ability to cut to the chase without causing offense. She em...

In this episode, we have the privilege of hearing from Dr. Michael Lalor, Chief Medical Officer of Trellis Supportive Care in North Carolina. Dr. Lalor discusses the challenges that healthcare professionals often face when moving from individual contributor roles to leadership positions. He emphasizes that being an excellent individual contributor does not automatically translate to being a succes...

We have the privilege of hearing from Dave Underriner, EVP of Oahu Operations for Hawaii Pacific Health and CEO for Kapi'olani, Straub, and Pali Momi Medical Centers. He shares his insights into the challenges and strategies for working effectively within complex organizational systems. Dave and I discuss promoting engagement and helping individuals see the bigger picture. Dave emphasizes the...

Episode 37: Inspired Accountability Join us, as Maz Antolin and I delve into the concept of accountability in this engaging episode. We explore the crucial role leaders play in setting an inspiring example for their team members. The discussion highlights the importance of leaders being at a higher level, not in terms of skill, but in their perspective and ability to envision greater possibilities...

In this episode, Dr. Charlie Peterson, former President and Chairman of Proliance Surgeons, shares his insights on getting physicians to understand the concept of servant leadership, particularly in patient care. He highlights the role of coaching, seminars, peer discussions, and quality assurance committees in helping surgeons recognize areas for improvement. Dr. Peterson discusses his views on l...

Join Shandy Welch and I in this episode as we explore the value of curiosity, a skill that often is strong with children, but diminishes as we move along in our school systems which often promote the ‘one answer’ concept.  We delve into the benefits of curiosity and how it can lead to more meaningful and fulfilling experiences in our professional lives. As leaders, we can foster curiosity by openl...

In this episode, Dr. Bonnie Wilson, founder of Xceeding the Mark executive coaching, speaks about the important topic of Diversity, Equity, and Inclusion. She explains the foundation points about how to start a DEI path individually and within organizations. Dr. Bonnie also answers the common questions asked about DEI and gives guidance on how to educate oneself in this area. She provides insights...

Our episode today with Will Guidara, author of Unreasonable Hospitality, is inspiring in all senses of the word. Here is one individual who took his enterprise, the Eleven Madison Park restaurant in New York City to being the top restaurant in the world. He takes us on a personal journey of learning and leading that is almost unparalleled in our podcast. He  discusses the balance between providing...

In this episode, we have Britt Berrett, author and passionate advocate for excellence in healthcare, sharing his insights on creating a strategic culture and leading teams with inspiration. He speaks about his book Patients Come Second and outlines the principles of building culture and teams in healthcare. He talks about the leadership responsibility of engaging and inspiring teams despite the pr...

In this podcast, Dr. Craig Wright discusses leadership and maintaining optimism in challenging times. He also highlights the importance of maintaining integrity and respect when dealing with significant changes. He talks about the idea that leaders can choose happiness and control their own behavior. He also shares about The Physician Leadership Project, which he co-founded, aiming at developing p...

In this podcast episode, Dr. Brent Jackson, Chief Medical Officer at Dignity Health Mercy General Hospital in Sacramento, California, shares his insights on developing self-awareness and becoming a better leader. He stresses the importance of being deliberate and less reactive. He explains how he learned to identify his 'inner critic', process his emotions and respond to situations in a...

In this episode, I speak with Dr. Farrokh Farrokhi, a neurosurgeon in Seattle, Washington, and who is affiliated with Virginia Mason Medical Center. As a surgeon, Dr. Farrokhi notes that admitting mistakes and seeking feedback from colleagues can help flatten hierarchies and improve the quality of care. He cites the success of a coaching program he launched where surgeons observe and coach each ot...

As a leader, it is essential to understand the difference between ‘object’ behavior and ‘agent’ behavior. Object behavior is when people are acted upon and have no control over their environment. In contrast, agent behavior is controlling a situation by taking charge of the variables so that things turn out in a better direction. Listen to this episode as I discuss the significance of being an age...