Healthcare IT Today Interviews

These days, flexibility and the ability to connect virtually are key factors to any business’s survival. Tim Costantino, VP and Head of Product at AdvancedMD, embraced these values even before the COVID-19 crisis and they are now serving him and the company well. We sat down with Constantino to discuss what hasn’t changed, what has changed and what will change for AdvancedMD (and healthcare in gen...

We’d all like to believe that WiFi and cellular technologies are the most reliable way to deliver critical communications within the walls of a hospital, but sadly they aren’t. Pagers are. You read that right, pagers. This old…sorry…retro technology is in fact enjoying a renaissance as hospitals look for fast, reliable, and affordable ways for staff to communicate.   Healthcare IT Today recen...

In this wide ranging discussion, I ask Heather Haugen, Chief Science Officer at Atos, for examples of where she sees organizations managing change well and not so well.  Along with those examples, she offers a partial look into Atos’ programmatic approach to change in healthcare and suggestions on how to make a leader’s communication more effective during the change and after.   We also...

The importance of a strong IT foundation has become apparent during this COVID-19 crisis. In order to quickly roll out telehealth, contact tracing, remote working and patient screening technologies, healthcare organizations need to have a robust, IT infrastructure. But what elements are needed? And should CIOs be concerned about the “IT spaghetti” that could result from rapid implementation of new...

From ‘distraction therapy’ to providing educational content at a patient’s ‘medical moment of epiphany’, display devices within a hospital are capable of engaging patients in ways that have a real clinical impact. Jeff Fallon, Chairman & CEO of eVideon Healthcare, a technology company that makes smart devices for patient engagement at the bedside, believes these types of platforms have become...

The COVID-19 pandemic is changing the landscape for physician practices. A brick-and-mortar only approach is no longer going to be a recipe for success going forward. Greenway Health is an EHR vendor that works closely with physician practices. They see several key changes coming and are working to help their customers prepare:  * Hybrid in-person and telehealth visits (maybe after hours, may...

Cloud has become a reality.  In this Dell Technologies Healthcare Multi-Cloud interview with David Sarson, Global Alliance Manger, Healthcare Multi-Cloud and Clark LeFavour, Senior Director, Systems Engineering, we learn how healthcare organizations can more effectively leverage cloud technologies.   We look at the impact of COVID-19 on cloud adoption and discuss important topics like en...

A global perspective is particularly valuable during this pandemic as other countries are further ahead on their COVID-19 journeys than we are. If we keep our minds open, we can learn important lessons, including how to keep patients at the center of their care despite the pandemic. Dr. Michael Dahlweid, Global Chief Medical Officer & VP Healthcare/LifeScience at DXC Technology has a unique wo...

IoT is here to stay. Smaller devices and more intelligent sensors, combined with the advent of 5G, are ushering in a new era of patient-generated data. Intelligence at the edge also opens the door to distributed Artificial Intelligence (AI) and analytics. When building out your Edge and IoT ecosystem – both at the hospital and at the patient’s home – how should cybersecurity tools be incorporated...

One of the most prominent “silver linings” of the COVID-19 crisis has been the rapid adoption and acceptance of telehealth tools. But as healthcare organizations rush to implement these platforms, they may be making themselves vulnerable to improper access and cyberattacks. Experts from LexisNexis and BridgeCare Health Network say that a whole-team approach is needed to address the challenge.&nbsp...

A confluence of four factors laid the groundwork for a telehealth renaissance:  1. Canceling of all non-essential healthcare  2. Physical distancing and stay-at-home orders  3. Reimbursement parity between telehealth and in-person visits  4. Suspension of HIPAA Penalties for telehealth during COVID-19   Dr. Betty Rabinowitz, Chief Medical Officer at NextGen Healthcare, bel...

Asset tracking and secure identity management has always been important in healthcare, but it has become even more important amid the current pandemic.  In this interview, Healthcare IT Today sits down with Sheila Loy, Director, Healthcare Segment Strategies at HID Global, to talk about these two important subjects.   Learn more about HID Global: https://www.hidglobal.com/healthcare

We’ve all heard of Experian. We know them from our daily lives as a credit reporting agency. But what you might not know is the significant impact Experian has in the healthcare space via their Experian Health division. Healthcare IT Today sat down with Jason Considine, SVP & General Manager, Patient Access, Collections & Engagement at Experian Health to learn about Experian’s role in heal...

With Ciox being in 3000 hospitals, 16,000 clinics, and working with most of the top payers, Pete McCabe, CEO at Ciox, and his team have a first hand view into what's happening in healthcare.  In this interview, we talk with McCabe about health data interoperability especially amidst the current environment.  We talk about what's been holding health data interoperability back and how you...

Pandemic or no pandemic, having an Advance Care Plan plan is important. Discussing it is a necessary first step. Then you have to document it and make it available/accessible so that it can be respected when the situation calls for it. None of this is easy, but thankfully there are tools to help make the discussion easier and platforms from companies like Vynca where those plans can be captured, h...

For Health IT companies, it’s so tempting to just dive in and build the point-to-point data integration that you need to get the job done. If you do that too many times, however, you’ll suddenly realize you have a mess of spaghetti on your hands that will hamper future development.  The co-founders of Datica believe there is a better way – integration as a service – something that healthcare...

COVID-19 is stretching hospital resources thin. Not only are clinical areas like ER’s and ICU’s feeling the strain, but even call centres and websites are being overwhelmed. People want information about the novel coronavirus and are looking to healthcare providers for it. CareSignal created a solution that helps organizations disseminate trusted COVID-19 information through automated texts and ca...

Machine learning is all the talk in healthcare.  While some like to talk about how AI and machine learning are going to replace the doctor, it seems more likely that this technology is going augment the doctor rather than replace them.  In this virtual meetup hosted by Dell Technologies, our expert panel dives into the ways machine learning and AI are going to augment what we're doing in...

Changing behaviors is hard. Everyone resists change, even when it’s in their best interest to do so. You don’t have to look farther than the difficulty healthcare leaders are having convincing people to stay at home to stop the spread of the COVID-19 virus or persuading patients to adopt healthier lifestyles to prevent the onset of disease complications. The team at Bridgecom applies technology, d...

There's been a lot of talk about a National Patient Identifier and we're seeing some progress in Washington around it.  In this virtual meetup hosted by NextGate, we dive into the details of a National Patient ID with the following panel: • Julie Pursley Dooling, MSHI, RHIA, CHDA, FAHIMA (@julezd), Director, HIM Practice Excellence at AHIMA • Mark J. Segal, PhD, FHIMSS (@msegal111), Principal...

We have more data than we know what to do with in healthcare. We have clinical data held in EHRs, results from lab systems, images from imaging platforms, as well as wellness data from personal devices and apps. So how do we sift through it all to find the relevant information? The solution starts with quality data. Watch this interview with Charlie Harp, CEO of Clinical Architecture to learn: Wha...

There are a lot of pressures holding healthcare back from achieving higher quality of care and lower costs. One of them is the challenge of sharing healthcare data. Whether that’s data between organizations, or patients sharing wearable and other home health data with their doctors, sharing data is a challenge with major consequences, especially when the data isn’t clean.  In this virtual mee...

COVID-19 has highlighted a number of challenges we face in healthcare.  One of those challenges is healthcare interoperability.  For a while we've known that the problem is largely a business problem and not a technical problem.  To learn more about how to make interoperability a reality in healthcare, we sat down with Drew Ivan, Chief Product & Strategy Officer at Lyniate. &nbs...

In a one-on-one interview with Healthcare IT Today, Wendy Deibert, VP of Clinical Solutions at Caregility, shared a surprising way to use telehealth: internally at a healthcare organization to monitor patients. This helps keep staff safe and reduces workload – top priorities during this COVID-19 pandemic.  Listen to the full interview and learn: How Deibert helped create the first healthcare...

Prior authorization (PA) is a check run by insurance companies and third-party payers before they agree to cover the cost of certain prescribed medications and medical procedures. For many healthcare providers obtaining a PA involves manually faxing documents to a payer. This process is inefficient and error prone. Technologies and best practices exist that can help. Watch this video as three PA e...