Healthcare IT Today Interviews

If you want to know about SDoH (Social Determinants of Health), who better to go to than a patient who's been working on SDoH for years.  That's why we were excited to interview Janice Tufte, Patient Collaborator at Hassanah Consulting, to learn about the state of SDoH today, how the pandemic has impacted it and many other things that are happening with SDoH including the HL7 Gravity Project....

Shelby Sanderford, Founder & CEO of DOCPACE, is an expert on the waiting room in healthcare given DOCPACE's experience offering a virtual waiting room for medical practices.  In fact, DOCPACE has been working in this space for many years before COVID.  To better understand how the waiting room has evolved and where it might evolve next, we sat down with Sanderford to learn about her...

Remote Patient Monitoring does not have to be a complex endeavor. Dr. Coffin, CTO and Professor at Medical College of Georgia, Department of Family Medicine implemented NavCare Connect quickly to their practice and patients. The results were almost immediate: better peace of mind for families, improved patient experience, better outcomes and fewer ER visits.   Learn more about NavCare: https:...

If you’ve followed Healthcare IT Today and our Health IT Interviews podcast, you know it’s pretty rare that I have the same guest on the show and when I do it’s usually a year or a half dozen years apart.  However, when we finished recording the episode “What Makes Specialty Acute Care Telehealth Different?” with John Kalix, CEO at SOC Telemed, we stumbled upon a topic that I felt deserved an...

Healthcare organizations in the province of British Columbia rapidly rolled-out telehealth technologies during the pandemic, just like many others did. The Provincial Health Services Authority (PHSA) took the unusual step of implementing a patient benefit dashboard to track the impact of telehealth on patients across the province. Their dashboard made it crystal clear how valuable telehealth is fo...

A simple text-based patient monitoring and outreach solution deployed in just 8 days by New York City Health + Hospitals (NYCHH) at the start of the COVID-19 pandemic continues to benefit patients, staff, and the people of New York City a year later. Hear Dr. David Silvestri, Emergency Physician and Senior Director of Care Transitions and Access at NYCHH talk about the importance of inclusive desi...

Patient stories are powerful, but there is no easy way to capture them in a standard EHR. The Centre for Addiction and Mental Health (CAMH) overcame this challenge by customizing their Cerner system to accommodate a special “This is Me” section where patients and clinicians could jointly document stories. Watch this video to learn how patients and staff have benefitted from this enhancement. &nbsp...

In a recent survey conducted by Blackberry, 9 out of 10 respondents reported that they were concerned about staff returning from work-at-home with systems that are unpatched and out of date. To deal with this challenge, Blackberry suggests an approach similar to how COVID cases are handled - quarantine. Watch our sit down interview with Nigel Thompson, VP of Product Marketing at Blackberry.  ...

Joy Rios (@askjoyrios) and Shereese Maynard (@ShereeseMayMba) are just starting on an epic 3 month journey called #HITtheTrails where they're doing hikes with Women in Health IT across the country and ending their trip at the HIMSS21 conference in Las Vegas.     In this interview, we ask Joy and Shereese to share the start of their trip and what they're hoping to accomplish on...

When a company leads with the statement that "Life Flows Through Our Software", I get really intrigued and had to learn more about Dedalus.  What a beautiful statement that illustrates the power and importance of the work we do in healthcare IT.  People's lives really do flow through our software.   To learn more about this vision and mission, I got the chance to talk with Damon Aue...

Far too often in healthcare security I hear CIOs and CISOs talking about the technology side of security.  It's easy to talk about buying firewalls, anti-virus, email filters and tracking software, and other software and technology solutions to address your security needs.  We can buy a VPN and implement encryption and work on good identity management solutions.  All of this is need...

Many of the health IT innovations today are happening on the back of health data.  I don’t think anyone would disagree that future health IT innovations are going to rely on high quality data.  However, what happens when there are reasons you can’t or don’t want to share that data?  What happens when multiple organizations want to share data without compromising the privacy of that...

COVID disproportionately affected the elderly, the working poor, and visible minorities. This inequity, if not addressed, has the potential to blunt the effectiveness of COVID vaccination programs. GetWellNetwork believes that technology, applied correctly, can be a bridge that closes this inequity gap. Healthcare IT Today sits down with Michael O'Neil, CEO & Founder at GetWellNetwork and Roya...

In just four short years, Suzanne Hendery and her marketing team at Renown Health have established themselves as a social media savvy, internationally renown (excuse the pun) healthcare organization. Hendery deservedly won the 2020 Medigy HITMC Award and she sat down with HITMC to talk about what the award has meant. She also shares some amazing tips for marketing professionals.   Learn more...

There has been a lot of chatter recently about Remote Patient Monitoring (RPM), but is it real?  Xealth, makers of a platform that allows physicians to prescribe apps, devices, and services, have seen first-hand an increasing number of organizations leveraging RPM technology. Healthcare IT Today sat down with Mike McSherry, CEO at Xealth to explore this RPM trend in more depth.   Learn m...

Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) was growing before COVID and it's gaining even more traction since.  However, many people underestimate what it takes to really do RPM and CCM well.  To learn more about what it takes to do these well, we sat down with Josh Claman, CEO of Rimidi.  We discuss how he sees the RPM market going (disease specific RPM or al...

ServiceNow, a company that delivers digital workflows through a SaaS platform, has quietly been working with healthcare providers on their vaccine distribution programs. Healthcare IT Today sat down with Mike Luessi, GM of Global Healthcare & LifeScience to find out more about how the company is addressing the "last mile" of the COVID vaccine challenge.    Learn more about ServiceNow...

Healthcare applications are increasing in complexity. Health data continues to grow exponentially. To avoid being drowned in this technology deluge, healthcare providers and health IT vendors are turning to 3rd party infrastructure providers, like Switch. Quinn Pauly MD, Chief Medical Officer at Switch talks to us about this focus on healthcare and what it means for clinicians + patients.   L...

When did you last see an innovation on the stethoscope?  Maybe never.  For iconic as the stethoscope is, it's gone through very little innovation.  Clive Smith, CEO and Founder of Thinklabs, noticed this and saw an opportunity.  Thus, he created a digital stethoscope that's 100x more amplified than a traditional stethoscope.  In this interview, Smith shares the details of...

To better understand telehealth from a physician perspective, we sat down with Dr. Mia Finkelston, Senior Medical Director at Amwell, to talk about what she experienced as COVID-19 drove so many people to telehealth.  She shares her experience as a telehealth provider and where she thinks telehealth is going in the future.   Learn more about Amwell: https://business.amwell.com/   Fi...

Dalton Patterson, winner of the 2020 HITMC Award for Rising Star in Health IT,  serves as the Digital Marketing Manager for CorroHealth.    After entering the healthcare industry two years ago with no prior experience, he had a personal charge to make an impact on the industry’s approach to social media and the stale approach typically taken in the industry.    Learn how h...

In order to learn more about the Free telehealth solution offered by doxy.me, we sat down with Brandon Welch, CEO and Founder of doxy.me.  Along with talking about their freemium telehealth model, we learn more about how COVID has impacted their business, how they've responded, and where they see themselves taking their product in the future.  Plus, we ask Welch to share where he says te...

When the pandemic hit, healthcare organizations went through a period where it was a challenge for some to get the cash they needed to run their operations.  While many market sources of cash were closed, banks remained open and provided a much needed source of cash.  To learn more about how COVID has impacted healthcare organizations financially, we sat down with Bret Schiller, Head of...

Laura Bastardi, winner of the 2020 HITMC Award for Rising Star at an Agency, started at Matter Communications as an intern after she graduated. Her role quickly evolved and in a short time she worked her way up to a Public Relations Senior Account Executive on the Matter Health team. Learn more about Laura's journey into the world of healthcare marketing and the amazing clients she works tirelessl...

Hear Claire Pfarr discusses marketing staffing - hiring internal versus external and why marketing needs to have a seat at the leadership table.     With 15+ years of experience in professional communications and marketing, Claire brings an undeniably infectious passion to everything she does. Her time spent in roles on both the client and agency side of the fence, has given her a w...