Healthcare IT Today Interviews

Heidi was around for years before LLMs and modern generative AI were developed. According to Chief Medical Officer Simon Kos, Heidi is the world's most used scribe, appearing in 190 countries and 110 languages. Their basic ambient scribe is free of cost, supporting remote and poorly served areas. With generative AI, Heidi now offers an "AI care partner" that automates "the whole...

One-fifth of all the health care institutions in the U.S. were involved in mergers and acquisitions between 2015 and 2020. Harmony Healthcare IT helps firms through the data management aspect of a merger, especially with data conversion and archiving. In a a recent interview with Healthcare IT Today, Chief Revenue Officer Sharon Cook points out that acquiring companies are hoping to achieve cost r...

Ruben Amarasingham, MD, Chief Medical Officer at Smarter Technologies, is often asked by medical students whether they're in the right profession. He responds that we may be entering a "golden era" for practicing medicine, thanks to AI. In the age of generative AI, it can follow clinical sessions and produce doctors' notes; AI can also automate much of the frustrating and time-co...

There is a lot of talk about staffing shortages and cost pressures in the health care industry. But Scott Gildea, Executive Vice President, Managed Services at Optimum Healthcare IT, has found that one challenge the providers have is just keeping up with the "cycle of innovation." He charactizes the technology of health care as being in a "constant state of innovation" that for...

In this video, we hear about trends and future expectations in health IT from LaDonna Worrell, Senior Director of IT Operations at Duke Health and Justin T. Collier, MD, Healthcare CTO North America at Lenovo. The hospital of the future is coming soon at Duke Health, which is planning to open a brand new facility in North Carolina in three years. Already, according to Worrell, three units at an ex...

Ryan Howells, Principal at Leavitt Partners, envisions a wholesale move by the health IT industry to open standards, health care providers moving data from the EHR into their own data centers for more flexibility in AI use, patients sharing the insurance information with providers without paper cards, and 93% of prior authorizations requests answered in real time. In a recent interviw with Howells...

AI models look great in validation studies. They clear regulatory review. Then they land in your hospital with different scanners, different workflows, and different staffing realities. That is where performance starts to drift. In this conversation, Dr. Khan Siddiqui, Founder and CEO of HOPPR, discusses a simple question: Does your AI actually work here? We explore why frozen AI models struggle s...

Clinicians, health IT professionals, and policy makers all want to protect patient privacy. This is a hard goal, made harder by the increasing pressures to open up data and share it for treatment and research purposes, and harder still by the proliferation of state laws on data privacy. These laws are only getting stricter and more detailed, and are fragmenting wildly even as the federal governmen...

Interoperability looks solved on paper. In practice, clinicians are still switching systems, managing workarounds, and waiting on data that should already be there. In this conversation, Robert Fox, CEO of OntarioMD, breaks down why health IT progress depends less on new tools and more on coordination across systems, vendors, and care teams. He explains what convergence actually looks like in heal...

Avoiding readmissions after acute care is just one manifestation of the move to value-based care, according to Shweta Shanbhag, Director Product Management at PointClickCare in a recent interview with Healthcare IT Today. She points out at least one out of every five Medicare acute stays results in admittance to a skilled nursing facility. It's important across the board for different teams to...

If your clinicians are still charting after dinner, you are not imagining the burnout curve. Many teams have hit the wall and are looking for relief that didn’t require hiring staff they could not find. In this conversation, Dr. Derrick Hamilton of Juniper Health and Kathy Halcomb of White House Clinics share how NextGen Healthcare’s Ambient Assist changed daily life for their clinicians. Along wi...

[SPONSORED] What happens to radiology workflows when the cloud is unavailable, connectivity drops, or systems are under strain? For many health systems, these scenarios are no longer hypothetical. In this interview, Karim Karti, CEO of RapidAI, explains how radiology AI platforms need to be built for real-world conditions. The conversation spans resilient cloud architecture that can shift on-prem...

While collecting blood, Versiti collects data. Versiti is a nonprofit founded in 1947 with the two goals of providing a sustainable blood supply to clinical settings and advancing research. Over the past 20 years, the company has tripled in size and provides blood to more than 400 hospitals. The company is now using AI and partnering with Lenovo to improve donor outreach and research. On the blood...

[SPONSORED] Healthcare organizations invest heavily in analytics, yet improvement often stalls. Reports arrive late. Dashboards feel disconnected from real clinical work. In this conversation, we unpack why timing, trust, and ownership matter more than another metric. At IHI Forum 2025, Holly Rimmasch, Chief Clinical Officer and SVP of Improvement Services at Health Catalyst, and Kathleen Merkley,...

[SPONSORED] IT teams hear the same question every budget cycle: does interoperability actually pay off? It turns out the ROI shows up in places most organizations never track. In this interview, Muhammad Chebli, Vice President of Product at NextGen Healthcare, breaks down where interoperability creates measurable value across scheduling, referrals, inbox load and patient engagement. He also shares...

Staffing shortages. Growing waitlists. Fixed capacity. Radiology leaders are running out of room to experiment, and AI is moving from “nice to have” to operational necessity. In this interview, Roland Rott, CEO and President of Imaging at GE Healthcare, explains why health systems are rethinking how AI fits into daily radiology operations. The focus is not on future promises, but on how AI is alre...

Healthcare organizations keep adding new tools, yet frontline frustration continues to grow. More dashboards. More data. Slower decisions. This conversation digs into why focusing on integrating existing technologies together can make a bigger difference for clinicians and patients. In this interview, Josh Clark, Vice President of Quality & Safety Operating Systems at the Institute for Healthc...

Imaging demand keeps rising, but building new capacity is slow, expensive, and disruptive. What if mobile imaging could feel less like a workaround and more like an extension of the hospital? In this interview from RSNA25, Henry Howe, CEO of Akumin, and Greg Sitkiewicz, Chief Commercial Officer, explain why the company introduced a mobile drop trailer that lowers directly to ground level. They dis...

[SPONSORED] Health IT roadmaps used to span years. Now they are collapsing into months. The question many leaders are asking is whether vendors can actually keep up. In this interview, David Cohen, Chief Product and Technology Officer at Greenway Health, explains why the pace of change in healthcare has outgrown traditional multi-year planning cycles. He shares how Greenway is shifting to shorter...

AI is everywhere in healthcare. The challenge now facing providers is determining where it actually helps without getting in the way. In this conversation, Demetri Giannikopoulos, Chief Innovation Officer at Rad AI, unpacks why radiology has become one of the most practical proving grounds for clinical AI and how specialization changes clinician confidence in the technology. He shares his view on...

Radiology teams are stretched thin. Cloud imaging, once pitched as a boon for IT teams, is now seen as a technology that gives radiologists time back, allows them to work the way they need to, and improves access for patients. In this conversation, Dario Arfelli, Global Marketing Lead for Imaging Informatics at Philips, breaks down why cloud imaging discussions have shifted away from infrastructur...

Skepticism around AI scribes is common, especially in busy primary care settings. But when the workflow fits and the tool actually removes work, adoption can be surprisingly quick. In this conversation, Dr Ryan McFarland, Family Physician and Board Member at Hudson Physicians, breaks down how Oracle Health’s Clinical AI Agent changed documentation across their multispecialty group. He shares the m...

Geospatial AI sounds like science fiction until you see it applied to real problems. Then it gets very practical, very fast. In this conversation, Dr. Este Geraghty, Chief Medical Officer at Esri, talks through how satellite imagery and location intelligence are being used to answer questions that once took weeks or months to resolve. She covers how AI-powered image analysis can identify accessibi...

Every IT leader knows the pain of workflows that break the moment they cross a departmental line. Sri Velamoor isn’t tiptoeing around it. He argues the silos themselves are the problem. Sri Velamoor, President and CEO of NextGen Healthcare, lays out a direct challenge to how physician practices structure their systems and teams. He explains why clinical, RCM, and patient-experience workflows no lo...

Jay Nakashima, President at eHealth Exchange, discusses in this video interview some recent hot developments in health data exchange, and how he expects it to expand in the future. HHS's TEFCA project has been in force for some time, while the CMS-Aligned Network is new and has created confusion in the industry about the relatinship between them (Note: Steven Posnack has a great article that w...