PhoneLive.io

Ground Floor Government

Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic.ㅤEach week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is fo...

Author

PhoneLive.io

Category

Government

Podcast website

phonelive.captivate.fm

Latest episode

Jul 10, 2026

Where to listen?

Podcasts in the app Replaio Radio Coming soon

Podcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts

Get it on Google Play Install for free Android 5M+ downloads · 4.8 rating iOS soon

Episodes

How City Clerks Shape Community Engagement (with Niki Newsome) | Ep. 65 13.05.2026

Summary In this episode, Hugh Plappert interviews Niki Newsome, the city clerk of Santa Monica, California. They discuss Niki's journey into local government, the challenges faced by city clerks, the importance of community engagement, and the impact of budget constraints on local governance. Niki shares her experiences with public trust, accessibility in government, and the skills necessary for s...

The Journey of a City Manager (with James Fisher) | Ep. 64 11.05.2026

Summary In this conversation, James Fisher, a city manager with over 35 years of experience in local government, shares his journey from being a lifeguard to leading communities. He discusses the importance of local government in making a positive impact, the challenges of financial management, and the essential people skills needed for effective leadership. Fisher emphasizes the diverse opportuni...

From Newsrooms to Government (with Nancy Leuenhagen) | Ep. 63 08.05.2026

Summary In this conversation, Nancy Leuenhagen, the Communications Director for Washoe County, Nevada, shares her journey from a career in journalism to public service communications. She discusses the challenges and rewards of working in local government, particularly in crisis management and storytelling. Nancy highlights the importance of training, creativity, and accessibility in her role, and...

From Broadcasting to Public Service (with Jamie Kindred) | Ep. 62 06.05.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Jamie Kindred, the Director of Public Relations and Recreation in Hondo, Texas. Jamie shares her unconventional journey into local government, transitioning from a broadcasting career to public service. She discusses the importance of public relations in fostering community engagement, the challenges of managing budg...

From News Anchor to Local Government Leader (with Laura Christmas) | Ep. 61 04.05.2026

Summary In this episode, Laura Christmas shares her journey from broadcast journalism to becoming the Director of Communications for Clay County's government. She discusses the importance of effective communication in local government, the challenges of crisis management, and the significance of ADA compliance in public communications. Laura encourages aspiring professionals to consider careers in...

From HR to City Manager (with Jennifer Poirrier) | Ep. 60 01.05.2026

Summary In this conversation, Jennifer Poirrier shares her journey from a human resources background to becoming the city manager of Clearwater, Florida. She discusses the unique challenges and responsibilities that come with managing a city that heavily relies on tourism, especially in the wake of natural disasters. Jennifer highlights significant community projects, such as the redevelopment of...

Unlocking Opportunities: Internships in Local Government (with Elke Johnson) | Ep. 59 29.04.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert speaks with Elke Johnson, a communication coordinator in local government, about the importance of internships in starting a career in public administration. Elke shares her journey from the private sector to local government, the challenges and opportunities of internships, and the essential skills needed for success in this f...

The People Behind Local Government (with Kendal Francis) | Ep. 58 28.04.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Kendal Francis, the City Manager of Muskogee. They discuss the dynamics of local government, the journey into city management, the challenges faced, and the importance of communication and leadership. Kendal shares insights on supporting staff, celebrating successes, and the impact of budget decisions on the communit...

From Stay-at-Home Mom to City Clerk (with Lisa Kent) | Ep. 57 24.04.2026

Summary In this conversation, Lisa Kent shares her inspiring journey from a stay-at-home mom to a city clerk in local government. She discusses the various responsibilities of her role, the challenges she faces in public service, and the importance of people skills in her job. Lisa highlights the significance of financial management in elections and the efforts made towards digital accessibility f...

From TV Reporter to Public Relations Expert in Local Government (with Stu Gooden) | Ep. 56 22.04.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert speaks with Stu Gooden, the PR manager of utilities for Charlotte County, Florida. They discuss the challenges and rewards of working in local government, particularly in the utilities sector. Stu shares his journey from television journalism to public relations, emphasizing the importance of effective communication in promotin...

Navigating Local Government: Insights from a City Clerk (with Marie Balthrop) | Ep. 55 20.04.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Marie Balthrop, a city clerk in Texas, who shares her journey into local government, the unexpected challenges she faced, and the skills required for success in her role. Marie discusses the importance of community service, financial management, and effective communication in local government, as well as her proudest...

From Housewife to City Clerk: A Journey of Growth (with Shawn Campbell) | Ep. 54 17.04.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Shawn Campbell, the City Clerk of Auburn, who shares her inspiring journey from being a stay-at-home mom to a key figure in local government. The conversation explores the importance of mentorship, the challenges faced in public service, and the impact of community projects. Shawn emphasizes the need for public trans...

The Role of City Clerks in Community Service (with Mark Messey) | Ep. 53 15.04.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Mark Massey, the Clerk of Council for Savannah, Georgia. They discuss Mark's unique journey into local government, the vital role of city clerks, the challenges faced in public service, and the skills necessary for success in this field. Mark shares insights on community impact, the importance of empathy, and the evo...

Mastering Local Government Communication: Lessons from Green Bay (with Michael Bergman) | Ep. 52 13.04.2026

Summary In this conversation, Michael Bergman, the communication director for Green Bay, Wisconsin, shares his journey from a 26-year career in journalism to his current role in local government. He discusses the importance of effective communication within the city, his goals to inspire both residents and city employees, and the challenges he faces in this new position. Michael reflects on the pa...

From Temp to City Clerk (with Nicole Gwyn) | Ep. 51 10.04.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Nicole Gwyn, the city clerk of Chattanooga, Tennessee. Nicole shares her journey into local government, the challenges she faced during the pandemic, and her role in community engagement through budget hearings. She emphasizes the importance of collaboration across departments and the skills necessary for success in...

Navigating Local Government Communications (with Shelby Abner) | Ep. 50 08.04.2026

Summary In this podcast episode, Shelby Abner discusses her journey into local government communications, emphasizing the importance of community engagement, navigating challenges, and balancing creativity with budget constraints. She shares insights on effective communication skills, social media management, and offers advice for aspiring local government communicators. Takeaways Shelby Abner tra...

The Journey of a City Clerk (with Rosemarie Call) | Ep. 49 06.04.2026

Summary In this episode, Rosemarie Call shares her journey in local government, discussing the challenges and rewards of being a city clerk. She emphasizes the importance of communication, financial management, and technology in enhancing public access and engagement. Rosemarie also provides valuable advice for those interested in pursuing a career in local government, highlighting the diverse opp...

The Power of Storytelling in Civic Engagement (with Sam Toles) | Ep. 48 03.04.2026

Summary In this conversation, Sam Toles discusses the critical role of communication in local government and civic engagement. He shares his unique career journey from Hollywood to local government, emphasizing the importance of social media in connecting with communities. Toles highlights the challenges local governments face in communication, particularly the negativity associated with platforms...

The Role of a City Clerk in Community Transparency (with Rosa Govea Acosta) | Ep. 47 01.04.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Rosa Acosta, the city clerk of South San Francisco. Rosa shares her 25-year journey in local government, emphasizing the importance of transparency and community engagement. She discusses the challenges faced during the COVID-19 pandemic, including the transition to virtual meetings and enhancing public records acces...

Mastering Systems and People Skills (with James Mckechnie) | Ep. 45 30.03.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews James McKechnie, the Deputy City Manager of Wichita Falls, Texas. They discuss James's unique career path in local government, the importance of strategic planning, and the challenges of navigating systems and finance in public service. James shares insights on the significance of people skills, ADA accessibility, an...

From Crossing Guard to City Clerk (with Tina Mastroianni) | Ep. 46 30.03.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Tina Mastroianni, the City Clerk of Providence, who shares her inspiring journey from a crossing guard to a city clerk. Tina discusses the importance of community engagement, the challenges faced in local government, and the role of technology in improving public access to information. She emphasizes the significance...

From HR to County Leadership (with Julie Karins) | Ep. 44 25.03.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert welcomes Julie Karins, the Deputy County Manager of Johnson County, Kansas. The conversation begins with Julie sharing her unexpected journey into local government, transitioning from a career in human resources within the hospitality industry to her current role. She reflects on the differences between corporate and public sec...

Managing Elections and Community Impact (with Jessica Bailey) | Ep. 43 23.03.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert welcomes Jessica Bailey, the Clerk of the Courts from Porter County, Indiana. Jessica shares her journey from the private sector to local government, highlighting her initial involvement in the Parent-Teacher Organization (PTO) and her subsequent election to the school board. She discusses the significant transition she faced w...

A Passion for Public Service (with Valerie Lemmie) | Ep. 42 20.03.2026

Summary In this episode of Ground Floor Government, host Hugh Plappert welcomes Valerie Lemmie, a seasoned expert in local government with over four decades of experience. Valerie shares her journey into local government, emphasizing her passion for ensuring equitable access to services and education for all citizens. She reflects on her family's history and the importance of quality education, wh...

From Humble Beginnings to City Management (with Tommy Gonzalez) | Ep. 41 18.03.2026

Summary In this conversation, Tommy Gonzalez, the City Manager of Midland, Texas, shares his journey into city management, discussing the complexities and responsibilities of his role. He emphasizes the importance of strategic planning, community engagement, and effective budgeting. Tommy also recounts significant challenges he has faced, including navigating a firefighter pension fund issue, and...

Listen to the Ground Floor Government podcast in Replaio

Radio and podcasts in one app - free, with no sign-up. Install today and do not miss the launch

Get it on Google Play

Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.