Good Morning, HR

In episode 110 Coffey talks with Allison Bowers about employer’s legal responsibilities to caregivers and practical ways employers can accommodate their needs.   They discuss their own caregiver experiences; how remote work is has affected caregivers; biases and assumptions often made about caregivers; accommodations, including schedule flexibility, employers might consider to recruit and retain c...

In episode 109, Coffey talks with Kim Sawyer about the importance of leading by coaching. They discuss the true meaning of being a coach; how management mentality is different from coaching; the definition of leadership from a coaching perspective; building a coaching relationship as a leader; the skills are necessary to become a successful coach; the ROI of learning and implementing a coaching re...

In episode 108, Coffey talks with Thad Price about recruiting and retaining essential frontline workers. They discuss the definition of “essential workers”; the labor market factors affecting the demand for essential workers; the importance of flexibility in attracting and retaining frontline workers; why employers relying on essential workers need to understand who they are competing with for tal...

In episode 107, Coffey talks with Dr. Paul White about building meaningfully sharing appreciation in the workplace. They discuss the difference between employee recognition programs and authentic demonstration of appreciation; praising character vs. behavior; showing appreciation in a way that is meaningful to each employee; what the "motivating by appreciation inventory" assessment measures; the...

In episode 106, Coffey talks with Paul Simon and Dustin Paschal about HR news topics including the possible impact of Supreme Court's decision on race-conscious admissions programs; SCOTUS’ revised standard for evaluation religious accommodation requests; and the possible causes of the Hot Strike Summer. They discuss when an employer can consider race or sex in making an employment decision; dispa...

In episode 105, Coffey talks with Tim Sackett about the current and future use of artificial intelligence in human resources management. They discuss the evolution of artificial intelligence from chatbots to machine learning and generative systems AI like Chat GPT and Google’s Bard; ensuring that humans are still involved in reviewing content produced by generative AI; privacy considerations when...

In episode 104, Coffey talks with Alan Crone about litigation avoidance in remote workplaces. They discuss the litigation potential in remote environments; the importance of setting clear performance expectations and using metrics for accountability; responding to bad behavior; reasonable accommodation when remote work may be an option; conducting successful remote investigations; and handling ter...

In episode 103, Coffey talks with Alise Cortez about revitalizing the workforce by managing through meaning. They discuss the current state of the American workforce; how the pandemic changed the expectations and motivations of employees; generational differences; what she means by “gusto” when discussing personal meaning; the long-term strategy of conscious capitalism; understanding what stakehol...

In episode 102, Coffey and Diane Gallo talk about HR news topics including the soft-skills gap, how remote work may negatively impact younger workers professional growth, and improper use of social media in the hiring process. Links to stuff they talked about are on our website at https://goodmorninghr.com/EP102 and include the following topics: - United States Soft Skills Training Market is Expec...

Don't miss the 2023 Second Chance Hiring Conference on July 13! Hosted by Fort Worth HR and Dallas HR.   Join Cheri Garcia founder of Cornbread Hustle to learn from leaders who have successfully embraced second-chance hiring and gain strategies, tips, and important resources for sourcing, vetting, interviewing, and managing a successful and safe workplace environment.   Register at dallashr.org to...

In episode 101, Coffey talks with Julie Hamilton about creating inclusive work environments for employees wrestling with chronic illness. They discuss the definition of chronic illness; commonly misunderstood illnesses or disabilities; stress as an illness trigger; the ADA and FMLA process when dealing with chronic illness; how leaders can navigate the conversation around performance, job descript...

In episode 100, Coffey talks with Kate Bischoff about the legal and ethical considerations surrounding the use of artificial intelligence in employee selection. They discuss the recent impact of AI on HR; concerns around relying on AI as a decision-maker rather than as a tool to help make decisions; how bias gets introduced into AI-assisted processes; monitoring for bias and disparate impact when...

In episode 99, Coffey talks with Jill Koob about what leaders really want from HR. They discuss the importance of moving past transactional HR to build a successful company; how emerging HR leaders can pave the way to credibility and facilitate change; how to shift the perspective of HR procedures from "a simple checkbox" to strategic management tools; HR’s role in helping leaders overcome the ski...

In episode 98, Coffey talks with Katie Ferrier about the US childcare crisis’ impact on business. They discuss the Ready Nation Project; the infant/toddler childcare crisis and its effect on business; childcare access and affordability challenges; how the pandemic impacted childcare facilities; strategies and policies for employers can implement to help mitigate the childcare crisis; and the workf...

In episode 97, Coffey talks with Terri Swain the problems with corporate DEI efforts since George Floyd’s 2020 murder and other HR-related items in the news. They discuss why many corporate DEI efforts have yielded few meaningful changes; why successful equal employment opportunity programs take the long view; why leaders need a systemic approach to mitigate bias; and how Uber's diversity leader’s...

In episode 96, Coffey talks with Kerry-Ann Betton Stimpson about maximizing employee engagement through internal marketing. They discuss the role of the marketing function in an organization; the relationship between marketing and sales; the importance of proper onboarding for all employees to reinforce the company's mission, vision, and purpose; the role of internal marketing to engage employees...

In episode 95, Coffey talks with Shannon Norris about the legal and practical logistics of employee layoffs. They discuss what employers should keep in mind when planning a layoff in the current social media environment; the WARN Act’s requirements; Texas Payday Law considerations; misconceptions around severance agreements; the Older Workers Benefit Protection Act’s (OWBPA) requirements; whether...

In episode 94, Coffey talks with Dr Robyn Odegaard about overcoming the challenges leaders face in creating and executing new strategies. They discuss the importance of clearly defining the desired change; conducting pre-mortems and back-casting to identify what might go wrong and what must go right; identifying necessary resources and creating tactical plans to achieve goals; relying on others’ e...

In episode 93, Coffey talks with David Miklas about recent news items affecting human resources. They discuss the possibility of new employment law claims because of tort reform legislation and best practices to avoid litigation from hungry plaintiffs’ attorneys; the social media backlash to MillerKnoll's CEO’s “rant” at a company Zoom meeting and whether she deserved the public flogging she’s rec...

In episode 92, Coffey talks with Mary Ann Fulgium about the legal and practical considerations for employers as more states legalize some or all marijuana use. They discuss some employers’ changing approach to marijuana testing; Texas’ Compassionate-Use Act; the range of marijuana laws in other states; how the EEOC believes that the Americans with Disabilities Act impacts employers’ marijuana test...

In episode 91, Coffey talks with Bill Langley about employers’ support of employee financial wellness. They discuss what "employee financial wellness" means to employees and employers; the definition of financial capability; how financial matters affect employees’ mental health and the workplace; how leaders can identify signs of financial stress; the evolution of financial health post-pandemic; h...

In episode 90, Coffey talks with Sarah Diegnan about the systems used to create exceptional customer experiences. They discuss the correlation between the customer journey and customer experience; all the departments that take part in a customer’s journey; the importance of a customer-centric approach for product development; effective client segmentation; how user expectations have changed; setti...

In episode 89, our inaugural HR news conversation, Coffey talks with Jimmy Taylor about the impact of artificial intelligence on HR, the EEOC’s open and shut Americans with Disabilities Act case against UPS, and whether the National Labor Relations Board has lost its freakin’ mind. Links to stuff they talked about: Chat GPT (the actual website to play with) Beyond Job Descriptions: 6 HR Tasks Chat...

In episode 88, Coffey talks with Tammy Polk about the practice of inflating job titles. They discuss the roots of overtitling; undertraining promoted employees; EEOC and FLSA concerns about titles and compensation; understanding salary surveys; how to realign job descriptions, titles and compensation; emotional attachments to job titles; how managers should address title adjustments; input from em...

In episode 87, Coffey talks with John Hagan about best practices for employment investigations. They discuss the criteria for determining when an investigation is necessary; the definition of a hostile work environment; managing confidentiality in complaints; investigation guidelines and considerations; remote interviews; recording interviews; determining credibility; the do's and don'ts when writ...