Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management

Craig Westaway took over the management of a luxury short-term rental property on July 1, 2020. And in one month, he made more than the previous operator did in all of 2019.  Craig is the Cofounder and CEO of Bnbbooking , a high-end STR management company out of Gold Coast, Australia. On this episode of Get Paid for Your Pad, Craig joins me to explain what he and his wife Holly do differently...

Short-term rental hosts asked... And this week, Airbnb delivered, announcing 50-plus upgrades to the platform in its 2021 Winter Release .  So, what are the most important updates? And how do they impact you and your STR business? On this episode of Get Paid for Your Pad, Eric and I share our top takeaways from Airbnb’s Winter Release, describing how Chesky’s team improved its host guarantee...

Are you looking to scale your Airbnb hosting business? If so, you need to hire an operations manager sooner rather than later. David Golshan is the founder of StayWithDave , a short-term rental business out of Los Angeles, California. He started hosting on Airbnb seven years ago, growing a portfolio of 50 units through rental arbitrage. Forced to downsize in the pandemic, Dave currently has 15 lis...

When Eric and I bought the existing Airbnb business at Strawberry Creek Village , the previous host didn’t use any technology tools at all. Running the community as a traditional vacation rental, she tracked bookings with pen and paper, texted the cleaner personally and physically plugged in and unplugged the outdoor lights herself each day. On this episode of Get Paid for Your Pad, Eric shares th...

If you manage listings remotely, operations can be a challenge. With no supervision, how do you maintain quality control? How do you make sure that your cleaners and maintenance workers are meeting expectations? David Golshan is the entrepreneur and real estate investor behind StayWithDave , a short-term rental business with properties in Los Angeles, Orange County and the Smoky Mountains.  O...

Today, Eric and I are focused on buying property and building a hospitality brand. We also run a Short term rental mastermind as well as the Legends X coaching program . We started just like everyone else, hosting a single property on Airbnb. And the reason why we can teach at such high level is because we’ve been through it all; Run into challenges, made mistakes, figured out how to problem-solve...

Short-term rental operators understand that technology helps automate certain aspects of our hosting business, saving time and streamlining our operations. But there are few tools that smaller Airbnb hosts can afford. So, what is the ideal tech setup for STR hosts with five units or less? Henry Bennett is the Cofounder and CEO of YourWelcome , a guest engagement tablet currently used in 15,000 STR...

As Airbnb entrepreneurs who help people start and scale their own short-term rental companies, you may be surprised to hear that, right now, we don’t think you should start a STR business. You should buy one. There's value creating your own hosting business. If you’re brand new to the industry, it’s a good place to start. But if you’re an experienced host with funding, you can create wealth by tak...

As short-term rental hosts, we ALL want to build a listing that stands out from the competition. And we know that having the right photos is crucial in getting prospective guests to book. But what if you’re not a professional photographer, and you don’t have the money to hire one? Can you still take gorgeous listing photos if it’s just you and your smartphone? Kati and Brian Greene are the Cofound...

In a recent interview with Skift CEO Rafat Ali , Brian Chesky predicted a near-future revolution in travel. A revolution that presents a big opportunity for short-term rental hosts. As more companies offer employees the option to work remotely, Chesky believes people will take advantage of the flexibility to travel. This will increase demand for STRs, especially in secondary markets. On this episo...

If you want your guests to delight YOU with five-star reviews, return visits and referrals, then you need to delight them first by delivering the unexpected. But what, exactly, does that look like? How can Airbnb hosts WOW their guests in every step of the short-term rental journey? J.T. McKay is the author of Airbnb on Autopilot: Save Time and Boost Profits for Your Vacation Rental . J.T. has bee...

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It’s your job as an Airbnb host to understand the struggles your guests might face and set them up for success.  But what if your guests are international tourists who don’t speak the local language? How can you create a multilingual short-term rental to serve guests from anywhere in the world? Tracey Northcott is the Founder and Owner of Tokyo Family Stays , a vacation rental property manage...

Yes, we learn a lot from personal experience. But smart short-term rental hosts also learn from each other. We take advantage of our peers’ and predecessors’ experiences, implementing best practices from the very beginning. Koryn Okey is the Vice President of Client Experience at Breezeway , the leading property operations and services platform for short-term rentals. Prior to joining Breezeway in...

On Monday, September 20, the US government announced that it is lifting its Covid-related ban on international travel starting in November. The new rules allow entry for vaccinated visitors from the EU, India, China and 30 other countries deemed high-risk back in March of 2020 when the ban went into effect. So, what does this mean for you and your Airbnb business? On this episode of Get Paid for Y...

You might be surprised to hear that the most downloaded episode of Get Paid for Your Pad so far this year is a show about systems. While operations is not the sexiest aspect of running a short-term rental business, it may be the most important. So, what is involved in building out the operations for an Airbnb business? And how does creating systems benefit you as a host? On this episode of Get Pai...

Are you still trying to do it all yourself in your short-term rental business? If you’re afraid to be away from your phone even for a few minutes or worried that you forgot to follow up with a guest, it’s time to consider hiring a virtual assistant or two—before you burn out! So, what do you need to know about hiring VAs? How can they help you scale your STR hosting business? Kim Herrlein is the f...

Don’t think you need a vision for your Airbnb business? If you’re trying to grow a short-term rental company, but you haven’t given any thought to what you want the business to look like, you’re likely to get caught in the trap of trying to please everyone.  And in trying to please everyone, you please no one—least of all yourself! On this episode of Get Paid for Your Pad, Eric and I sit down...

Imagine having chemical sensitivities to the cleaning products used in most short-term rentals and knowing that every time you travel, you are likely to get sick. Katrina Papé solves this problem with green cleaning. And in addition to attracting travelers with multiple chemical sensitivities, she feels good about minding the health of her guests, her cleaning staff and the environment. Katrina is...

As we look to predict the future of short-term rentals, it’s useful to look at industry trends.  Searches for unique properties on Airbnb grew 94% in the first half of 2021 compared to the same period two years ago. How can STR hosts leverage an understanding of this information to anticipate how travel will evolve and build a business that capitalizes on the trends? On this episode of Get Pa...

So, you’re an Airbnb host in a saturated market. The investment blogs said it would be easy to build a thriving short-term rental business in your area, but you've got a lot of competition. How do you stand out? Can you use design to create a guest experience that sets you apart? Kate Shaw and Betsy Moyer are the cofounders of Retreat Experiential Design , an all-in-one Airbnb experiential design...

Many STR hosts have dreams of turning their Airbnb business into a real estate investing company. But what does it look like to buy a property for short-term rental? How, exactly, does the process work? Eric and I are currently in negotiations to buy an existing short-term rental business, including its four Airbnb properties and the land they’re on. And we’re learning a lot along the way. On this...

Savvy short-term rental hosts have pivoted in the last 18 months, shifting their business model to provide family-friendly accommodations that welcome kids and pets for long-term stays.    So, what does it look like to set up an Airbnb that works for large families and their furry friends?   Legends X Alum Rachel Gainsbrugh is the Cofounder of Short Term Gems and the Chief-of-Staff...

Airbnb reported revenue of $1.3B for Q2 of 2021, surpassing 2019 numbers for the same period by 10%. And as people get more and more comfortable traveling again, the short-term rental BOOM is likely to continue. So, what can you do to capitalize on this upswing in the vacation rental market? On this episode of Get Paid for Your Pad, Eric and I explain how the pandemic has helped facilitate STR gro...

Not only is airbnb used for vacation rentals, many use airbnb to get a better feel of a city when looking into buying or investing there.   What if you could gain real estate clients from an airbnb property that is already bringing you in residual income?   Cynthia Tant is a real estate agent and broker out of Pensacola, Florida who owns 3 businesses that all work together cohesively. Sh...