Fraudology Podcast with Karisse Hendrick

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse answers some of your questions about parenting a child in the "digital age". -Especially as someone who is sometimes too aware of the dark sides of the internet. For those of us who are parents and fraud-fighters (or in Trust & Safety), there's no doubt that these are the two mo...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Vineet Grewal, Senior Manager of Risk for the popular marketplace Wish .com joins Karisse to talk about her passion for fraud-fighting, people leadership, and relentless improving authorization rates. With an incredible skill for remembering even the smallest details of sophisticated fraud...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai We're switching up this week's episode format with a solo episode from Karisse 1st. (And an interview with a great fraud-fighter on Thursday!) In a world where we can drive a stranger's car, sleep in a stranger's house, and buy tickets to a Broadway performance from someone we don't know, it's important for those compani...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Shawn Kelley, Former Director of Payments & Risk for SeatGeek returns to share another fraud strategy success story. This time, the problem being solved was the length of time for the feedback loop on orders the fraud system wasn't identifying (aka- Fraud Chargebacks) was too long. This...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai The worst reason to do something is "because it's how it's always been done". -Especially in a landscape that is continually changing & adapting. And, when it comes to fraud, if new ideas or processes are being implemented, chances are you're "inventing the wheel" (starting from zero). That's why it can be so helpful...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai As a follow-up to the conversation with Frank & Mary Ann on Tuesday's episode, Karisse talks about two of the predictions that she contributed to their combined list for 2023. Did these two predictions prove to impact the online fraud industry as much as expected? Or could they become more of an issue in the 2nd half...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Fraud experts and long-time friends Frank McKenna (author of the Frank On Fraud Blog and co-founder of Point Predictive) and Mary Ann Miller (VP of Customer Experience at Prove) joined host Karisse Hendrick to re-visit the New Year's Predictions that the three of them shared in Episode # 15...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick dives into 3 fraud-related news stories & talks about how each of these events or issues will impact the fraud prevention industry, and what can be learned from them. 2,700 People That Were Tricked Into Working for a CyberCrime Syndicate Were Rescued in the Philipp...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai View the 1st Annual Fraudology Benchmarking Report Now! https://resources.forter.com/fraud-fighter/2023-benchmark-report (Thanks to the survey sponsor, Forter, no email or contact info is required to access the report!) In this episode of Fraudology, host Karisse Hendrick welcomes back special guest Shoshana Maraney to c...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai The 1st Annual Fraudology Benchmarking survey for e-commerce fraud prevention is now available! https://resources.forter.com/fraud-fighter/2023-benchmark-report (No email address or contact info needed to access this report, thanks to the survey Sponsor, Forter!) Almost 9 months ago, Karisse mentioned on an episode of Fr...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse talks about 3 recent fraud-related stories, how they can or will impact the industry, and could be important to know for your specific role. As new techniques and technology continue to be used to commit cybercrime, it's important to be aware of what is possible, and to prepare as m...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Doriel Abrahams, the head of Risk for Forter US returns to answer listener questions after his last episode (April 27, 2023). Some of the questions covered topics like: The benefits & Risks of placing fraud prevention efforts pre- (bank) authorization vs. post- (bank) authorization. Is one better than the other? If s...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai This is the 3rd (and final) episode in a row, focused on false declines/false positives, in e-commerce. The 1st episode on this topic provided some of the industry benchmarking data that will soon be released in the 1st Annual Fraudology Benchmarking Report, sponsored by Forter. Knowing that so many merchants not only do...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse is joined by a group of 6 fraud leaders for 5 large retailer brands in the US, as they talk about their own experiences and challenges with false declines (aka: false positives or insults). On last Thursday's episode of Fraudology, Karisse shared the results from the soon-to-be-publ...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai The 1st Annual Fraudology Benchmarking Survey Report is going to be launched very soon! And Karisse thought that one particular section of the report needs to be talked about, even before the report is published. And that is: The results of the questions surrounding false declines/insult rates In this episode, Karisse wi...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai This is the 200th episode of Fraudology! So, we decided to do something a little bit different. Instead of Karisse interviewing an awesome fraud-fighter, SHE'S in the "hot seat"! Karisse asked her friend, podcast producer, and a big reason for the long term success of Fraudology, Lucas Walker to join her on this side of...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Audience Requested Topic: In this episode of Fraudology, host Karisse Hendrick shares some of her best suggestions for using LinkedIn for professional development, with tips specific for online fraud-fighters. Whether your short term and/or long term career goals include finding a new job ASAP, down the line, connecting...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai On this episode of Fraudology, host Karisse Hendrick provides some of the ways to identify connection requests or private messages from potential "pig-butcherers" on social media. By recognizing their characteristics, you can decline their requests & educate friends & family about these methods, as they're often...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai On this episode of Fraudology, Karisse is joined by Jenna Posner, Chief Digital Officer of Snipes USA. While most guests on Fraudology are primarily focused on fraud prevention or Trust & Safety, Jenna is in the C-suite, responsible for a much bigger picture that includes sales, marketing, and the entire P &L of...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse is joined once again by Assaf Kipnis, former Engineering Manager for Integrity Investigations at Meta (previously Facebook). For the 2nd half of this informative conversation, Assaf provides examples of how his team studied & identified the TTPs (Tactics, Techniques, and Procedu...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Assaf Kipnis, former Engineering Manager for Integrity Investigations at Meta (previously Facebook). After being part of the most recent round of layoffs at Meta, Assaf has a newfound understanding for the power of information sharing among peers within th...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In this episode of the Fraudology Podcast, host Karisse Hendrick provides a deep dive into what the perpetrator side of fraud refers to as "Inny's". Inny's, short for "Insiders" are able to bypass the majority of fraud & policy defense systems by colluding with an employee to be given access to the account or action...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai While fraud & payments differ in every online industry, the world of event ticketing is unique & complex, but also very fascinating. First, it's important to know the differences between primary and secondary markets in ticket fraud and who ticket brokers are, and why they're often considered a "necessary evil"....

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Neill Mac Carthaigh, Head of Global Fraud & Risk at eShopWorld returns to Fraudology to continue the 2nd half of his conversation with host Karisse Hendrick. They start out talking about the complexities of fraud team structures and how the department that a fraud team reports to can have a significant impact on all...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Today, host Karisse Hendrick spoke with Neill Mac Carthaigh, Global Fraud & Risk Manager at eShopWorld. Neill has had the unique opportunity of leading online fraud teams in 3 countries in the last ~10 years. And a lot can be learned from his experiences. While talking about his career journey, Neill shared the perso...