Franchise Today

Peter Daly-Dickson is the co-founder and CEO of Macanta, a software company serving start-up and emerging franchise brands, in the UK.  One of his partners, a best-selling author, prior to the start of their joint venture, knew the value that having a book, could bring to a start-up, or emerging business.  So they thought about publishing a book centered upon their new business and its disciplines...

This week, I’ll be talking with John Ramsay, Vice President of Franchising for the iconic Noodles and Company.  John’s background spans over 28 years of experience in restaurant franchise development, with such icons as TGI Friday, Jack in the Box, Marco’s Pizza and Bruxie International.  John joined Noodles & Company in November of 2020, as vice president of franchise development. While many rest...

Walter Bond is different than most pro athletes, because he played pro ball as an interim career, on the way to the rest of his life.  He did NOT treat his NBA career, as his life's main event.   As Walter will tell you in his own words today, playing pro ball was always his desire, but it was never intended to be his final destination.   For the past 19 years Walter Bond has specialized in making...

Coming from a family who has been in the industry since 1929, Gina Rivera, was destined to pursue a career in the world of beauty. From her early roots of sweeping hair from the floors of her parent’s salon, Gina attended beauty school and later moved to a booth renter salon where she quickly established a winning reputation. Clients loved her as she never let anyone leave without feeling amazing....

My interview with Erik Nan Horn is one you will certainly not want to miss, but techncal difficulties delayed post-production.  So, please forgive the delay and return next week... I promise it will be worth the wait.  Until then, my conversation with Charles Watson, remains in place  My apologies for the issue. C-ya next week, Stan

Charles Watson is CEO at Tropical Smoothie Café, a franchise concept that began on the beach at Destin, FL, and has morphed into a 900 plus, location wave.  Tropical Smoothie Cafe is a lifestyle brand for people looking for something a bit better, as alternatives to fast food, serving up great-tasting, nutritious food and smoothies for their customers and incredible franchise opportunities.  For t...

Greg Nathan is Founder of the respected Franchise Relationships Institute (FRI) and recognized as the global thought leader on the psychology of franchising. He is has been a registered psychologist for 35 years and is regularly invited to deliver keynote addresses at franchise sector conferences around the world. Greg's books, such as Profitable Partnerships and the Franchisor's Guide to Improvin...

The Faegre Drinker year-end Franchisor Best Practices and Leadership Summit will feature a collection of franchisors, franchisees and industry thought leaders.  These include:  Steve Hockett, CEO, Great Clips,Steve Romaniello, Senior Advisor, Roark CapitalSteve White, President, COO, PuroSystemsPaul Pickett, CDO, Wild Birds UnlimitedChristina Russell, CEO, Radiance Holdings (Sola Salons)Mary Thomp...

Franchising since 1996 Christian Bros. has 230 or more franchised auto repair locations nationwide and get this, they have never closed a single location.  No, conversely, they continue to build upon one of the best reputations in the auto service industry, both at the consumer and franchisee level.  Check it out: JD Powers - #1 in Customer Satisfaction in the automotive aftermarketEntrepreneur Ma...

The purpose of this podcast is sustainable growth and sensible franchising, Sometimes it is just impossible for our discussion to avoid the clutches of politics.  This is one such moment in time, as explained further below.    Labor Union Launches Push for Anti-Franchise Legislation, 'Protecting the Right to Organize' Act The PRO Act passed the House earlier this year on a 224-194 vote. IFA has st...

Happy Thanksgiving one and all.  My interview with Ron Feldman and David Barr, regarding the potential impact that the outcome of two upcoming United States Senate races in Georgia could have on franchising, remains center stage this week.  Franchise Today returns next week, with a brand new episode. Until then, be safe, masks up, socially separate and enjoy the holiday with your loved ones.

On January 5, 2021, two US Senate seats are up for grabs in State of Georgia run-offs.  FACT:  The outcomes of these elections could lead to devastating, if not existential threats to franchising, nationwide.       On Wednesday at Noon ET, David Barr and Ron Feldman join me to discuss how and why.  David Barr is the Immediate Past Chair of the IFA, Franchisor, Franchisee, thought leader and invest...

Bruce Mehlman, is the founder and CEO of Washington DC based, bipartisan, government relations firm, Mehlman, Castignetti, Rosen & Thomas and he delivers an encore performance this week.  As you may remember, Bruce's firm helps Fortune 500 companies and innovative startups understand, anticipate and navigate the ever-evolving policy environment and trends likely to impact the global marketplace. ...

Since 2017, Madison Jobe has been the Chief Development Officer at Wingstop.  He joins us this week to share his insights through the eyes of one who has seen it all in his illustrious franchise career, which began as a restaurant franchisee and operator, a QSR and franchising thought leader and professional, and for the past many years, as a restaurant and franchising C-Level executive.  Madison...

This week I am joined by Marcos Moura, someone whom I’ve always deemed to be one of the smart guys in franchise development… not because he’s an MBA, but rather, because of his street smarts.  Marcos is often an early adopter of things that later prove to be disruptive. And, speaking of disruptive, did any of you catch his LinkedIn post last week?  He posted up a picture of himself as a teenager,...

Graham Chapman and I recently joined Dave Pazgan to launch ZorForum, the only peer group of its kind, excusively for founders and owners of emerging franchise brands.  During today's ENCORE performance, featruring Allan Young, ShelfGenie founder and currently, Chairman of FranBridge Capital, you'll learn how it was he, who made all of this possible.  Allan is the thought leader that planted the se...

Scott Greenberg knows franchises. For more than ten years he ran a thriving multiunit Edible Arrangements enterprise that won the “Best Customer Service” and “Manager of the Year” awards out of more than 1000 locations worldwide. He’s presented keynotes and workshops to countless franchise systems. He’s seen the best, the worst and learned what it takes make a franchise operation prosper. Scott wi...

Graham Chapman is a PR, social media, and content marketing professional, with 11 plus years’ experience, helping franchise brands reach, influence, and convert qualified customer and franchise sales leads. He does so, as Vice President of Account Services at 919 Marketing, one of franchising’s fastest growing comprehensive PR, social media and content marketing agencies. Graham is a Certified Fra...

Kim Daly is one of America’s Top Franchise Consultants and has helped thousands of people explore franchise opportunities.  Most recently she also become the co-author of an Amazon International Best-Selling book, title Franchising Freedom, for which I proudly wrote the Foreword. For over 20 years, Kim has traveled the country as a keynote speaker and business break out leader.  She has hosted her...

Jeff Dudan is an author, founder, podcaster in his own right, Undercover Boss, Coach, YPO Regional Chapter Chair, Forbes Contributor and all around franchising executive and guru, with 25 years of experience founding, building, operating, and ultimately exiting a national franchise brand. Jeff’Dudan's journey as an entrepreneur began as a college athlete who founded a business to paint student hou...

Gary Goerke is one of the world's foremost experts at pinpointing emerging technologies that will make a difference in small and medium business profitability. A recognized entrepreneur, Gary combines his passion for technology and his commitment to free enterprise by serving the franchising, small business and auto dealer community. A leading evangelist for business VoIP, today Gary is focused on...

Peter Daly-Dickson is the co-founder and CEO of Macanta, a software company serving start-up and emerging franchise brands, in the UK.  One of his partners, a best-selling author, prior to the start of their joint venture, knew the value that having a book, could bring to a start-up, or emerging business.  So they thought about publishing a book centered upon their new business and its disciplines...

John Teza has served in senior executive management roles for several national restaurant companies including Corner Bakery, Jersey Mike’s and Quiznos.  Over the course of his career, John led several significant brand expansion campaigns and also served in senior level capacities in marketing, operations, IT, legal, and training. During John’s tenure, Jersey Mike’s was named the fastest growing r...

Originally conceived as a “meeting of the minds” executive group in 2013, Dave Pazgan has launched ZorForum into a one-of-a-kind peer sharing and networking platform, exclusively for franchise executives.  Members, are afforded unparalleled access to the best practices and the brightest minds within the franchising industry through regular meetings and dedicated communication platforms.  “After a...

Clarifying the non-sense of political and governmental murkiness. As summer races by, the focus now  is on fall and if, when and how schools will reopen, if, how and when professional and college sports can safely be resumed and games played, if how and when we can reclaim our lives and trade this new normal back, for some semblance of the world as we once knew it and imperfect as it might have be...