Founders Podcast

In today's podcast Josh Phegan is joined by Ali Vaez of Active Pipe (Moxiworks). Ali describes how Active Pipe provides real estate agents with the tools to foster and nurture relationships. Ali and Josh discuss ActivePipe's cornerstone data discovery survey tool for persona identification, the importance of updating your email layout templates, why you need to automate your customer communication...

In today's podcast, Josh Phegan is joined by ID4ME Find Founder and CEO Danny Georgakilas and Executive General Manager Rahul Grover. Danny and Rahul talk about how their data collection service allows agents to visualise their data and consumer intelligence and use that to sell more, build relationships and dominate their market areas. They emphasise their commitment to data security, overview th...

This podcast features Josh Phegan talking with CEO Karen Jackson and National Sales Manager Jaryd Gray about the List Now marketing payment agency and how their solutions are easier and smarter for agents and consumers. Karen explains how LN removes pain points and represents security, Jared details how they provide transparency, and they share what their training looks like and how long it takes,...

Today's podcast features Josh Phegan with Sean Scoffield of connectnow, which provides a variety of home moving services for agents, buyers, tenants and sellers. Sean tells how connectnow works with agents and channel partners to make your customer's experience better and what they do beyond property management, and he steps through their notifications process. They discuss engaged leadership, app...

In this podcast, Josh Phegan interviews Rhys Rogers and Jon McConkey of Before You Buy. They explain how their data and technology services make the process of buying and selling property more efficient and help agents identify customers with real intent. Rhys and John tell why agents should be transparent about property issues, how they're able to identify buyers/sellers and future landlords and...

In today's podcast, Josh Phegan is joined by Steve Osborn, founder of Identity Marketing, which provides marketing to promote and differentiate your brand identity. Steve breaks down the brand development stage, explains what ultimately happens with challenger brands, and why physical marketing is still relevant. They discuss positioning your brand and yourself, getting clarity on what you actuall...

Today's podcast features Josh Phegan with Belinda Sinclair & Angus Ferguson of Domain. Angus overviews their open and connected ecosystem of products for agents, and describes Domain as experts in marketing and workflow. They discuss the problems this software solves, Domain as a partner and not just a supplier, Belinda talks about integrated campaigns and positioning to set the brand experience i...

This podcast features Josh Phegan talking with Chris Booth of Real Flow Finance. Chris talks about solutions Real Flow Finance offers for positioning brand and properties in the marketplace. Josh and Chris discuss challenges around vendor paid marketing, dominating digital for pricing power, facilitating the luxury of choice, streamlining funding assistance and financial services, integrations in...

Today's podcast features Josh Phegan with Daniel Bignold, CEO of Propps. Daniel explains how Capture-Qualify-Convert works, and presents some of the tools the Propps app makes available to agents. Josh and Daniel discuss the agents' digital profile, registering buyer interest, securing buyer confidence, options for auctions, systemising the offer process, and simplicity of Propps integration and a...

In this podcast Josh Phegan interviews Josh Symons, strategic industry principle with MRI Software, a global proptech platform player. Symons talks about the need to build trust with the customer through communication, consistency and visibility. They discuss digital trust and online security, tracking relationships using data lakes, and using AI to automate basic tasks and enhance human productiv...

In today's podcast Josh Phegan is joined by Steve Osborn, managing director with Identity Marketing. Steve describes several ways brands differentiate themselves, and how they position themselves and compete in the marketplace. Steve and Josh discuss brand strategy and representation, leveraging video and social media, moving traditional media into the digital space, challenger brands, and making...

In today's podcast Josh Phegan is joined by Rahul Grover, general manager for iD4me, a proptech service provider that gives access to the power of data back to the agent. Rahul talks about ways iD4me supports and protects agents, their intuitive search technology, and levels of information they provide. Josh and Rahul discuss agent-generated items of value, making information relevant, profiling c...

This podcast features Josh Phegan talking with Kahlia Cordony, founder and creative director for the Cordony Group styling agency. Kahlia shares CG's approach to making the process of owning, presenting and selling properties faster and easier, and defines what CG does end-to-end with an emphasis on styling. They discuss levels of agent support, options within the funding model, and tips for getti...

Today's podcast features Josh Phegan with Sean Scoffield of connectnow, a home moving connection service. Sean talks about how connectnow brings value to your brand and customer experience, real estate as an elevated service, and the 9 touchpoints for removing friction from the customer experience. They discuss protecting data privacy and personal information, how they use the net promoter score,...

In this podcast Josh Phegan interviews Rhys Rogers and Jon McConkey of Before You Bid. Rhys explains how BYB streamlines access to pest and building reports, which enables quicker transactions. Rhys and Jon discuss some of the friction points with agents, available funding options, understanding digital intent, systems for identifying challenges in any market, integrating with the agency CRM, func...

In today's podcast Josh Phegan is joined by Ali Vaez of Activepipe, which provides email marketing to businesses. Ali gives us 8 reasons why you should be using email marketing, and Josh highlights the rise of AI and the power of segmentation. They discuss targeted interactive emails that increase open and click-through rates, scalable cost-effective communication, optimising your datasets, and th...

In this podcast Josh Phegan interviews Angus Ferguson, head of customer solutions with Domain. Angus describes Domain as a holistic service that helps agents succeed with their businesses. Josh and Angus discuss using digital to streamline workflow, choosing tools vs. toys, integrating the data you have to find listings and make better decisions, and how to access and use the Domain services.

In this episode Josh Phegan interview Josh Symons of MRI Technologies. Josh's focus is on sales and property management, the lack of alignment between departments and teams, and the challenges of integration. He explains big data and exhaust data, servicing landlords as 4-dimensional customers, why PM needs automation and specialisation, the relationship between tech and PM, better ways to show pr...

In this podcast, Josh Phegan interviews Angus Ferguson, Commercial Director of Agent Solutions at Domain Group. In this episode, they look at the real estate process and the tools to help agents move through the processes, from agency agreements to settlement. They look at the future of how people access technology and become aware of the different solution providers available in the marketplace,...

This podcast features Josh Phegan talking with Steve Osborn, founder of Identity Marketing. They look at what marketing is for a modern real estate agent, and brand awareness for agencies. Steve describes marketing as understanding the customers desires to bring trust, and creating more value in the marketplace. He explains common marketing mistakes and developing a marketing plan for your firm.

This week Josh Phegan interviews Jeff Gray, CEO and Patrick Hill, CPO of Propic. Their business creates digital solutions that connect people and services 24/7. They look at the problems that Propic solve, growing and scaling businesses profitably using automation, and monetising the valuable data in your business. Jeff shows how technology interacts with agents in the sales environment and how au...

In today's podcast, Josh Phegan is joined by Felicity Leggett of MoneyMe ListReady, which provides financial credit with the speed and convenience of digital access. Felicity explains how MoneyMe ListReady gives agents control over the buy now pay later model. They discuss the application process, lowering the customer barriers using digital platforms, increasing vendor options, and improving agen...

In today's podcast, Josh Phegan is joined by Daniel Bignold, CEO of Propps, to discuss how proptech helps agents run their businesses more efficiently. They talk about optimising the offer flow and maintaining consistency in the sales process. Daniel illustrates how customers can make binding and non-binding offers online, and steps us through the way the process works and what the result looks li...

This podcast features Josh Phegan interviewing Before You Bid CEO, Rhys Rogers. BYB is a supply portal for access to pest and building reports and strata reports. They discuss benefits and considerations around making pest and building reports easily accessible, consumer confidence and loss protection for vendors, inspectors' concerns, increasing auction attendance, and how access to these reports...

In this episode Josh Phegan & David Choi interview Josh Symons of MRI Software. Josh's focus is on sales and property management, the lack of alignment between departments and teams, and the challenges of integration. He explains big data and exhaust data, servicing landlords as 4-dimensional customers, why PM needs automation and specialisation, the relationship between tech and PM, weaknesses th...