Doug McKenna

For the Record, An AACRAO Podcast

Education EN ↓ 91 episodes

A Registrar Podcast by the American Association of Collegiate Registrars and Admissions Officers (AACRAO), hosted by Doug McKenna. 

Author

Doug McKenna

Category

Education

Podcast website

www.aacrao.org

Latest episode

Jul 10, 2026

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Episodes

Access, Equity, and Inclusion 12.02.2020

The registrar can be an advocate for students in many ways. One of the critical ways is putting equitable systems in place that support student success. In this episode we discuss the framework of access, equity, and inclusion, and discuss ways that registrars’ offices can be working toward a goal of equitable policies, practices, and procedures while increasing the cultural competencies of regist...

Working Effectively with Faculty 17.12.2019

Faculty are one of the main constituents for any Registrar’s Office, but, like students, they pose interesting challenges to effective working relationships. In this episode, Dr. Susan Christy, herself a former tenured faculty member, discusses the ways that administrators can work effectively with faculty by understanding their incentive structures and motivations, strategies for communication, a...

The Registrar's Website 25.11.2019

The registrar’s website is an important (but often overlooked) tool for communication and service delivery. Dan Vainner and Jason Cronkrite from Grand Valley State University discuss the ways that they used analytics, an iterative development cycle, and some creativity to transform their website, adding function AND fun.  Guests:  Dan Vainner, Associate Registrar, Grand Valley State University vai...

Get to Know Your State and Regional Association 23.10.2019

AACRAO is a national professional association but did you know that there are state and regional associations as well? In this episode we talk to Helena Minerva, Coordinator of Policy and Training at the Fashion Institute of Technology in New York and the current president of the Middle States Association of Collegiate Registrars and Officers of Admissions (MSACROA) about ways being involved with...

Season Two Introductory Episode 16.10.2019

The season 2 intro is both retrospective of season 1 and a preview of the topics to be covered in the upcoming season. Key Takeaways:  Thank you for listening!  Season 2 is going to be great: lots of topics both high level and “in the weeds” content.  I’m always interested in hearing from you: registrarpodcast@gmail.com References and Additional Reading: Dare to Lead by Brene Brown Ego is the Enem...

Episode 10: FERPA in the 21st Century 26.07.2019

The Family Educational Rights and Privacy Act (FERPA) was enacted in 1974 in a completely different technological paradigm than we find ourselves in today. What are the ways these technological advances affect how we interpret and apply FERPA? What role should the registrar play at an institution with regard to FERPA training and compliance? Helen Garrett from the University of Washington shares h...

Episode 09: User Acceptance Testing (UAT) 23.07.2019

As the number and types of systems registrars offices interact with or manage has increased, the need for structured user acceptance testing (UAT) has also increased. Understanding the need and creating an extensible, repeatable, collaborative process will go a long way to making your life simpler when the need for testing rolls around (and it will).  Guests : Tara Sabbagh, Associate Registrar at...

Episode 08: Chosen Name 06.06.2019

The registrar plays many roles on campus. One of those roles is to advocate for the appropriate representation of a diverse student body and to create an inclusive learning environment where everyone feels comfortable engaging. In this episode, we hear about two institutions’ initiatives to enable students to use a chosen name, declare a gender identity, and select pronouns. Guests: Nicole Kragt,...

Episode 07: Privacy Principles 14.05.2019

The United States has sector-specific privacy laws and registrars are (or should be) most familiar with FERPA. But beyond FERPA, there are a set of principles that inform the appropriate use of data. These Fair Information Practice Principles (FIPPs) are described, discussed, and related back to FERPA in this engaging and conversational episode. Key Takeaways : FERPA is one of several sector-speci...

Episode 06: Staying Current with Technology 11.04.2019

In this episode of For the Record, we talk to two people who “get it” when it comes to technology, Tom Black, University Registrar at Johns Hopkins University and Frank Blalark, University Registrar at Duke University. We’ll hear about the changes they’ve experienced over their careers and strategies and approaches they use to stay current with technology. Guests :  Tom Black, University Registrar...

Episode 05: The AACRAO Annual Meeting 25.03.2019

In this episode of For the Record, we converse with the AACRAO president-elect, past president, and current president to hear their thoughts and reflections on what the AACRAO Annual Meeting has meant to them, what they’ve gained from participating, and words of advice for members who are attending for the first or second time.    Guests :  Jim Bouse, AACRAO Past President, Associate Registrar for...

Episode 04: Performance Management 18.03.2019

In this episode of For the Record, we converse with Michelle Frederick and Colin Gerker from American University’s Human Resources Talent Development team to discuss trends in performance management, ways performance management differs from a traditional model of annual performance appraisal, and practical ways to incorporate performance management into your work to improve your team’s outcomes. ...

Episode 03: A Business Intelligence Primer 06.03.2019

Technology is driving changes to the work of the registrar and data is the new precious metal. Understanding the registrar’s role as the steward of all student academic data is critical to succeeding in the role in modern higher education. Understanding data stewardship’s place within the business intelligence framework is equally important. This episode provides a primer on business intelligence,...

Episode 02: A History of the Student Record 15.02.2019

In this episode of For the Record, we converse with Dr. Ethan Hutt from the University of Maryland and learn about the development of the student record and the role higher education (and registrars in particular) had in shaping it into what it is today.   Guest : Dr. Ethan Hutt, University of Maryland    Assistant Professor, Department of Teaching and Learning, Policy and Leadership PhD, Stanford...

Episode 01: What's a Registrar Anyway? 04.02.2019

In the first episode of For the Record, we discuss the position of the registrar, its place in higher education’s history, the evolution of the role and the way technology has influenced that evolution, and the many and varied responsibilities registrars are charged with.  Key Takeaways : The Registrar is a critical position within higher education institutions; Technology has changed and continue...

Episode 00: An introduction 31.01.2019

The introductory episode of For the Record, a registrar podcast sponsored by AACRAO, hosted by Doug McKenna. Learn more about your host, about AACRAO, and the topics that will be covered in upcoming episodes.    Key Takeaways : The Registrar is a critical position within higher education institutions; For the Record is going to be amazing; You should subscribe, like, and share links to the podcast...

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