FNF's The Chuck Cain Show

RON is still a mystery to some, offering a bag of time-saving technology to improve the title & settlement industry. Others argue that RON isn't safe and will replace experienced staff providing good old fashioned customer service.  In either case, we all need to learn about RON. In this episode, FNF's Chuck Cain welcomes Nicole Booth from Notarize to introduce us to the evolution of...

You've built a successful business based on relationships, excellent customer service and closing transactions on time. Now, you're ready to call it quits and cash in. But how much is your business really worth? And have you made the right moves behind-the-scenes to not only attract a buyer, but deliver success after you're gone? In this episode, FNF's Chuck Cain welcomes title...

If clip art and licking stamps are still in your marketing plan, it's time to shake it up! And for those of you who have mastered social media, what you were doing last year might not work this year. In this episode, FNF's Master of Marketing Linda Grahovec invites Bowe Digital's Wayne Stanley to share what's working, what's not, and why TikTok isn't just for silly da...

As the real estate profession continues to evolve, adopting digital solutions to save time and improve customer service, the transfer of secure funds remains critical. In this episode, FNF's Linda Grahovec welcomes Jason Nadeau, Senior Vice-President and Chief Digital Officer of the FNF Family of Companies. Jason takes a deep dive into the various digital payment options, how they work, and w...

The pandemic forced all of us to do business differently. For some, that meant drive-through closings. But others took the leap of faith into the digital world and completed transactions via Remote Online Notary or RON. What was once only talked about became a reality. In this episode, FNF's Chuck Cain welcomes two of the leading experts in the industry. Stavvy CEO Kosta Ligris and CSO Shane...

As we approach year-end, we're already reflecting on what was another record year in real estate, in spite of forecasts that the market would likely cool off. In this episode, FNF's Linda Grahovec welcomes FNF Executive VP & Division Manager Rob Wineman to share his impressions of the past, what reports tell us about the year ahead, and resources he relies on. 

In the midst of critical, time sensitive email communication that's vital to our strategic partners, consumers and closing transactions, we are bombarded by marketing emails and solicitations that interrupt our effectiveness each & every day. In this episode, FNF's Linda Grahovec connects with BombBomb's Shane Ryan to learn more about digital noise, unwanted distractions, and ho...

Racing. We do it every single day in real estate. We're on the clock, and our performance is measured in time, accuracy, confidentiality and delivering exceptional customer service.  We are always seeking that extra edge that will give us an advantage over our competition. In this episode, FNF's Linda Grahovec scores an exclusive interview with Olympic triathlete Ben Kanute. The Chicago-...

The pandemic forced technology change in the real estate industry and much of it's here to stay.  And while AI sounds intimidating and job threatening, that's simply not the case according to Hoyt Mann, President of Alanna AI. With staffing issues a chronic concern across the real estate industry, Hoyt shares the benefits of AI with FNF's Chuck Cain. This is a conversation that will...

Owning any business is challenging, and growing it while balancing day-to-day and month-to-month business and closings is a formidable task. What does it take to scale the operations you're already excellent at providing? For answers, FNF's Linda Grahovec calls on John Williams, Manager/Member at Bluegrass Land Title in Kentucky. In this episode, John shares his career journey, and how h...

Regulators are focusing on the real estate and mortgage industries as they attempt to level the playing field and make home ownership more inclusive. As a result, the title and settlement industry will also be involved and independent agents will be responsible for ensuring new initiatives are delivered at closing. In this episode, FNF Senior Vice President of National Agency Chuck Cain details th...

In an action-packed event in DC, attorneys and in-house counsel from the major mortgage lenders and regulators convened to share what they're working on, with proposed changes that could significantly impact the title and settlement services industry. In Part 1, FNF's Senior Vice President of National Agency  Chuck Cain reports how lenders will handle the ongoing COVID crisis and racial...

FNF's Linda Grahovec is the President of the Illinois Land Title Association for the upcoming year, while FNF's Elizabeth Wysong Berg serves as President of the Indiana Land Title Association through 2021. Both share a passion for the real estate industry, and are advocates for involvement, education and consumer protection. In this episode, Linda and Elizabeth sit down to compare notes...

We're busy doing business, closing deals and keeping our customers happy. But who's watching after us and our data? We assume it's safe & secure in the cloud, or that a third party vendor will gladly grant us access when needed.  In this episode, FNF's Chuck Cain invites Premier One COO Kevin Nincehelser to share what independent title agents and our partners must consider...

While cyber criminals are grabbing the headlines, old school thieves and still at work every day with real estate schemes, forgery, identity theft or stealing loan packages loaded with personal info. Fraud is a constant concern, and stopping it is a focus for the FNF Family of Companies. In this episode, FNF's Linda Grahovec welcomes FNF National Escrow Administrator and fraud prevention expe...

This download is required listening: A 20 minute "check up from the neck up" for all independent title agents as three of ALTA's experts share their insight and critical updates to assist your agency. You'll learn how a free resource can increase your opportunity to work with lenders, plus the latest on the first refresh for ALTA Forms in over 15 years. FNF's Linda Grahove...

There's no such thing as running an "independent" title agency these days. Regardless of how small or remote your office is, or the volume of your business, we're all connected. The exchange and sharing of data in a secure, encrypted file is required by big lenders to do business. If your agency can't deliver, you'll likely find yourself out of the business in short o...

Title agents are well aware of wire fraud, but the threats to our clients, partners and our agency go beyond the transaction closing. Recently, a high profile ransomware attack on real estate industry provider called attention to the impact this has on smaller agents. You don't have to be one of the "big guys" to be a target. In this episode, cybersecurity expert James Chou from Buc...

So how did you get into the title & escrow business? As we often joke, it wasn't the dream job as a kid, right? We all have a story to share, and for many title insurance professionals that includes prior life experiences that shape our career in the real estate industry. In this episode, FNF's Linda Grahovec welcomes Lea Ann Chadwick, Director of Professional Development at Land Tit...

With over 1,500 people dedicated to agency business alone, the FNF Family of Companies are  committed to supporting independent title agents across the nation. In fact, FNF President Mike Nolan worked his way up in the title business as an agency rep. Mike's firsthand experience with the relationship between agent & underwriter guides FNF's extraordinary support for our agent partner...

Thanks for taking FNF Unplugged along during your summer travels! While things are back to normal- or at least the new normal across most of the country, there's certainly no slowdown at the local or national level. In this episode, FNF's Chuck Cain shares a market update, the latest news on potential enforcement actions that could impact title & settlement agents, and how to stay co...

Affordable housing initiatives are important, and without communication, cooperation and strategic partnerships between ALL of the real estate players involved, it can often be difficult to achieve success. Enter Steve O'Connor, the Mortgage Bankers Association's Senior Vice President for Affordable Housing Initiatives with CONVERGENCE, driving collective action with lenders, industry pa...

The pandemic forced change and our industry adapted overnight. So are things going back to normal now? Nope... We may be heading back to the office, but that doesn't mean our clients will be joining us there. They now expect the convenience and time saving aspect of digital closings. That said, the process varies state-by-state and even county-by-county. In this episode, FNF's Linda Grah...

We know it's been a hectic, record-setting run for title agents across the country. But our lending partners have also been keeping the same frenetic pace. In this episode, FNF's Chuck Cain connects with Wells Fargo's popular VP & Business Liaison Manager Kate Steineman who shares the latest from the lending trenches. What technology and innovation will stick? Are virtual &...

She's considered the most influential woman in the hyper-competitive California home building market. 35 years ago Joan Webb answered the call from her best friend to leave her chosen career for the risks and rewards of the home building industry.  Back in the late-1980's, she was usually the only female at the table. Today, she's calling the shots as the Chief Marketing Officer for...