This Week Health

Flourish with Sarah Richardson

Business EN ↓ 195 episodes

Technology changes fast, yet leadership is still about people. “Flourish” is your dose of inspiration, growth, and practical wisdom in healthcare IT. Hosted by Sarah Richardson—health system executive and trusted mentor, this channel shares personal stories, career journeys, and leadership lessons from across the industry. Whether it’s a rapid-fire Q&A, a culture-building conversation, or a behind-the-scenes look at someone’s career pivot, each episode helps health leaders thrive in work and life. Because in healthcare, flourishing people build flourishing systems.

Author

This Week Health

Category

Business

Podcast website

www.thisweekhealth.com

Latest episode

Apr 21, 2026

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Episodes

The Gateway to Your Organization: Why it's so Important to Have a Mature Patient Access Center 18.10.2022

October 18: Today on TownHall Reid Stephan , VP and CIO at St. Lukes interviews Jeffrey Sturman , Senior Vice President & Chief Digital Officer at Memorial Healthcare System about his journey to his current role and patient access centers . What was his career path and how do mentors fit into the picture along the way? How did he evolve his organization’s patient access center and why is a mat...

The Challenges and Barriers Encountered by the Hispanic Community in Healthcare and Beyond 13.10.2022

October 13: Today on TownHall, Karla Arzola , Director of Information Technology - Swedish Medical Center at HealthONE speaks with Eric Quiñones , Chief Healthcare Advisor at World Wide Technology about their heritage and challenges the Hispanic community face when seeking care and in other aspects of life. As Karla points out 20% of the US population is Hispanic and that is set to increase to 30%...

"With a Lowercase R": How to Transition to Retirement While Staying Engaged and Involved 11.10.2022

October 11: Today on TownHall Sue Schade , Principal at StarBridge Advisors has an intriguing conversation with John Glaser , Executive in Residence at Harvard Medical School to talk about his transition from a CIO role of 35 years to retirement “with a lowercase r” and how it helps him stay involved and engaged. What advice would he give to others looking to do the same and what were some of the...

Prioritizing Clinical Communication: Replicating the Human Messaging Experience 06.10.2022

October 6: Today on TownHall, Brett Oliver , Family Physician and Chief Medical Information Officer at Baptist Health interviews Will O’Connor , Chief Medical Information Officer at TigerConnect about clinical communication technology. Where did his passion for the subject come from? How does he see clinical communication technology evolving in the near future? What role does he see communication...

Implementing Genetic Medicine into the EHR: Why are Health IT Leaders Targeting Behavioral Health? 04.10.2022

October 4: Today on TownHall Jake Lancaster , Chief Medical Information Officer at Baptist Memorial Health Care interviews Jackie Rice , VP CIO at Frederick Regional Health System about genetic medicine and how they brought it into the EHR for their organization. What technological and buy-in challenges did she face and how did she overcome them? How did she balance the amount of new information b...

Advancing Health Through Information Sharing: A Conversation about HIE 27.09.2022

September 27: Today on TownHall Karla Arzola , Director of Information Technology - Swedish Medical Center at HealthONE speaks with Deanna Towne , CIO at Contexture about Contexture’s recent merger of HIE’s. What was the strategy behind the recent merger? How did Contexture plan for the merger from a change management perspective? What are some key technology initiatives currently being worked on...

Imposter Syndrome in Healthcare and IT: Can we Reduce Burnout by Normalizing the Common Experience? 22.09.2022

September 22: Today on TownHall, Brett Oliver , Family Physician and Chief Medical Information Officer at Baptist Health interviews David McSwain , System Chief Medical Informatics Officer at UNC Health about imposter syndrome in the health IT space. How does he deal with knowledge deficit when jumping into a new role or team? What advice would he give up and coming professionals on dealing with i...

Making Waves in Media: What Ways can Mental Health be Part of a First Responder in the Community? 20.09.2022

September 20: Today on TownHall Karla Arzola , Director of Information Technology - Swedish Medical Center at HealthONE speaks with Wes Williams , VP & CIO at WellPower about the mental health center’s rebranding and recent initiatives. Why did they decide to change their name and rebrand themselves? What impacts does he see from their new services? What are his thoughts on value based care ve...

An Unorthodox Journey to Becoming CIO: How a Different Perspective Led to Leadership in Health IT 15.09.2022

September 15: Today on TownHall Reid Stephan , VP and CIO at St. Lukes interviews Andrea Daugherty , Interim CIO & Director of IT Security and Infrastructure at Dell Medical School at the University of Texas at Austin . What was her unconventional journey to her current CIO role at Dell Medical? What initiatives has she led to help build optimization and collaboration within the organization?...

How Have Vendors Adapted Their Communication Practices with Health IT Professionals Since COVID-19? 13.09.2022

September 13: Today on TownHall Lee Milligan , former SVP & CIO for Asante Health interviews Kyle Gibson , Director - Strategic Sales West for Agfa HealthCare about the evolving interactions between vendors and CIOs brought on by the COVID-19 pandemic. What was it like for vendors to interact over the internet rather than over lunch face-to-face? How has this changed Kyle's outlook on relation...

Engaging Employees on Health Coverage: How can Employers Manage Behavioral Health Needs? 08.09.2022

September 8: Today on TownHall Solome Tibebu , Founder & Host of Going Digital: Behavioral Health Tech speaks with Snezana Mahon , Chief Operating Officer at Transcarent about a more holistic approach to engaging with employees about their health coverage. What does she see as the largest challenges in providing behavioral health? How do they engage with rural and underserved communities? What...

Going Green: What Factors Does a Sustainability Initiative Involve for Healthcare and IT? 06.09.2022

September 6: Today on TownHall Karla Arzola , Director of Information Technology - Swedish Medical Center at HealthONE speaks with Andy Draper , CIO at HCA Healthcare about climate change, how healthcare factors into the equation, and how CIOs can help drive change for carbon emission reduction initiatives. They also discuss an article predicting that the next 1,000 $1B startups will be in climate...

A Look Back: Reid Stephan and Todd Dunn on Curiosity In Leadership 01.09.2022

A Look Back: Reid Stephan and Todd Dunn on Curiosity In Leadership September 1: Today on TownHall we wanted to highlight this leadership conversation from February between Reid Stephan , VP and CIO at St. Lukes and Todd Dunn , Vice President of Innovation at Atrium Health . Clay Christensen was an American academic and business consultant who developed the theory of "disruptive innovation", which...

Lasting A Lifetime: What Supporting Technologies Make a Lifetime Guarantee Possible in Orthopedics? 30.08.2022

August 30: Today on TownHall Mark Weisman , CIO and CMIO at TidalHealth interviews Michael Suk , Chief Physician Officer, Geisinger System Service and Chair of Musculoskeletal Institute & Department of Orthopaedic Surgeries at Geisinger Health System about their lifetime guarantee for certain procedures. How are they able to offer this guarantee to their patients? What supporting technologies...

What Illness are Infection Intervention Teams Fast Tracking to Boost Treatment & Automate Detection? 25.08.2022

August 25: Today on TownHall Jake Lancaster , Chief Medical Information Officer at Baptist Memorial Health Care interviews Dr. David Byers , Senior Medical Director for Infectious Disease at Southern Ohio Medical Center about how the center used their EHR to automate and more accurately detect and categorize C.Diff infections sooner. What buy-in did they have initially for the new automation? How...

What has a Partnership with Yale's School of Medicine Bloomed for the Healthcare Innovation Hub? 23.08.2022

August 23: Today on TownHall, Sue Schade , Principal at StarBridge Advisors speaks with Lisa Stump , SVP, Chief Information & Digital Transformation Officer at Yale New Haven Health System . What are some of her team's current initiatives and how have things changed since the height of the pandemic? What are some of the challenges in dealing with two different constituencies in the university...

Realm of Radiology Meets AI: What are the Challenges with AI Algorithms in Healthcare? 18.08.2022

August 18: Today on TownHall Brett Oliver , Family Physician and Chief Medical Information Officer at Baptist Health speaks with Joey Bargo, Radiologist and Clinical Informaticist at Thynk Health about AI algorithms in healthcare. What are the major limitations for mass adoption of AI for organizations looking to start using it? What are the challenges in evaluating the data once implemented? What...

Situational Awareness: Assessing how to Comply with Both the 21st Century Cures Act & HIPAA 16.08.2022

August 16: Today on TownHall Frank Nydam , President and CEO of Tausight interviews Aaron Miri , SVP, Chief Digital & Information Officer at Baptist Health about situational awareness when sharing and risk assessment of patient health information. How do you walk the fine line of accountability regarding when and when not to share patient data? Why is full visibility of patient health informat...

The Hospital at Home Model: Why Could Hopping Back in Your Own Bed be Safer Than the Hospital’s? 11.08.2022

August 11: Today on TownHall, Brett Oliver , Family Physician and Chief Medical Information Officer at Baptist Health interviews Christopher McCann , CEO at Current Health about the many benefits of the hospital at home model. What has he learned over the years of working in the home-based care space that other organizations can learn from? What are the most common clinical use cases that he has s...

Medication List Interoperability & Adherence in Health IT: What are our Successes & Challenges? 09.08.2022

August 9, 2022: Today on TownHall Jake Lancaster , Chief Medical Information Officer at Baptist Memorial Health Care interviews Colin Banas , Chief Medical Officer at DrFirst, Inc. about medication list interoperability and medication adherence. How does DrFirst use data and AI to fill the gaps in medication lists? How do they fit into the medication adherence equation? What are some current chall...

A Highlight Reel of TownHall's Greatest Health IT Moments of 2022 04.08.2022

August 4, 2022: Today on This Week Health, a special highlight reel episode of Townhall this week combines different hosts, guests and topics that really illustrate what this channel is all about: community. We’ve clipped together some of our favorite moments from the past 6 months, though it was hard to choose just a few. In this episode we feature the following hosts, guests and topics: Lee Mill...

A CIO’s Journey to Helping People: Entering the Industry, Community Outreach, & a Solid Foundation 02.08.2022

August 2: Today on TownHall, Sue Schade , Principal at StarBridge Advisors speaks with Scott MacLean , Senior Vice President and Chief Information Officer at MedStar Health . They talk about giving back, his involvement in the Baltimore community, and his path to becoming a CIO. What advice does he have for the young IT professionals among us? How and where should others give back through industry...

Effectiveness of Synergies and Governance in Collaborating CIO Teams Working Towards Implementation 28.07.2022

July 28: Today on TownHall, Sue Schade , Principal at StarBridge Advisors talks with the Boston Children’s Hospital duo of Heather Nelson , SVP & Chief Information Officer and John Brownstein , Chief Innovation Officer about effective collaboration between their two teams. What projects are they working together on currently? How do they go from a pilot to a successful house-wide implementatio...

New Age of Interoperability: Transitioning from a Fragmented Pharmacy World to Simple Semantic Data 26.07.2022

July 26: Today on TownHall Mark Weisman , CIO and CMIO at TidalHealth interviews Colin Banas , Chief Medical Officer at DrFirst, Inc. about the importance of having accurate medication lists for patients. How can we get to medication list interoperability in a fragmented pharmacy participation landscape? Is relying on pharmacy techs the answer and what are their drawbacks? On a journey to absolve...

A Health IT Entrepreneur’s Guide to Breaking into the Investment Side of Innovation 21.07.2022

July 21, 2022: Today on TownHall Mark Weisman , CIO and CMIO at TidalHealth interviews Dave Levin , Chief Medical and Information Officer at Phlow Corp. about the entrepreneurial venture space and how it currently relates to the health IT sector. They dive into Dave’s journey into health IT and the work that the investment group 757 Angels does. How does 757 Angels or any investor add value to the...

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