Fast Casual Nation Restaurant Podcast

Andrew McCaughan, Chief Development Officer at Shake Shack, joins Fast Casual Nation to discuss the iconic burger brand's ambitious journey from 3 locations to a goal of 1,500 U.S. restaurants. McCaughan shares insights on Shake Shack's evolution from urban high-profile locations to suburban expansion with multiple formats including drive-throughs, experiential flagships with full bars, and innova...

Fast Casual Nation hosts Paul Barron and Cherryh Cansler interview Billal Jaber, founder of SMASHED, a chef-driven burger concept navigating the challenges of startup life in the crowded fast casual burger space. Jaber shares his journey from trademark troubles to strategic market selection, explaining why he's targeting tier-two cities, building a prototype in a micro-market, and prioritizing int...

Kyle and Maggie Gordon share how they grew Dillas Quesadillas from a college road trip idea to an 11-unit concept generating $2M+ in average unit volumes. In this episode of Fast Casual Nation, the husband-and-wife team discusses their journey from bootstrapping a second-generation location to implementing AI-powered prep systems, optimizing drive-thru operations, and preparing for franchise expan...

Join hosts Paul Barron and Cherryh Cansler at the Fast Casual Executive Summit 2025 as they interview marketing experts Kayla Dillon (Fractional CMO, Common Table Services) and Shoshannah DiDomenico (Senior Marketing Manager, Scooter's Coffee) about winning Gen Z and millennials during economic uncertainty. Discover why retention beats acquisition, how community partnerships can deliver 34% sales...

Stacey Gelber, VP of Human Resources at Blaze Pizza, joins hosts Paul Barron and Cherryh Cansler live from the Fast Casual Executive Summit to discuss the evolving challenges of building teams in today's restaurant industry. With 270 locations across three countries, Blaze is navigating the complexities of a multigenerational workforce dominated by Gen Z employees who demand work-life balance, men...

BRIX Holdings CEO Sherif Mityas joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to discuss managing eight restaurant brands including Friendly's, Red Mango, and Orange Leaf. Learn how BRIX is using AI for personalized marketing and operations, why nostalgia marketing is driving double-digit growth, and what trends will shape the restaurant industry through 2030. Mityas shares insigh...

Norman Wu of Conscious Hospitality Group reveals how he manages nine fast-casual brands across the Pacific Northwest, from Just Poke's 40 franchise locations to community-focused concepts like Haps burgers. Wu discusses his regional growth strategy, sustainability commitments from day one, and why operations must come first in multi-brand management. Plus, Won Jeong from Smart Trainer demonstrates...

Tony Lamb, CEO and founder of Kona Ice, reveals how he built the world's largest mobile food empire with 2,200 franchise trucks across three brands: Kona Ice, Traveling Tom's, and Beverly Ann's. In this Fast Casual Nation episode, Lamb breaks down his unconventional flat-fee royalty model ($3,000/year vs. percentage-based), vertical integration strategy that includes in-house truck manufacturing,...

Discover how Chicken Salad Chick CEO Scott Deviney transformed a 32-location startup into a 309-unit fast-casual empire in under a decade. In this Fast Casual Nation episode, Paul Barron and Cherryh Cansler dive deep into the brand's franchise growth strategies, operational advantages, and expansion secrets. Learn about their "category of one" positioning, market adaptability across demographics,...

Lime Fresh Mexican Grill CEO Patrick Fore joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to discuss the brand's dramatic transformation, including a 30% menu overhaul, innovative partnerships with artisanal brands like Tabanero hot sauce, and ambitious franchise expansion plans targeting 50 units over two years. Fore reveals how the 21-year-old concept is winning Gen Z customers th...

Kansas City's Longboards Wraps and Bowls joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to share their incredible growth story from startup to 8 locations and 130 employees. Founder Gilbert Macapagal discusses his Filipino-inspired menu, innovative Shaka Pop beverage line, and authentic brand approach that's resonating with suburban markets. The team reveals their franchise expansi...

Cory Hibbard, President of Graze Craze, reveals how his charcuterie-focused fast-casual brand achieved 14 consecutive quarters of same-store sales growth while QSR giants struggle. Operating from small 500-1,000 sq ft locations, Graze Craze has scaled to nearly 100 units in under 5 years by focusing on corporate catering and premium boards that solve dining challenges for businesses and consumers...

This episode is brought to you by KRAFT Philadelphia Cream Cheese Visit https://bit.ly/Kraft-FCN Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they sit down with Joey Cioffi, founder and CEO of The Salad House, to explore his inspiring journey from working in his family's pizzeria to building one of the industry's most promising health-focused franchise concepts. Recently named...

This episode is brought to you by KRAFT Philadelphia Cream Cheese Visit https://bit.ly/Kraft-FCN La Madeleine French Bakery & Café CEO John Dillon joins Fast Casual Nation to discuss the 43-year-old brand's strategic renaissance, including their game-changing $8.99 Pick Three value offering, expansion beyond Texas into 11 states, and how they're doubling down on French authenticity to stand ou...

Why are tacos taking over America's fast-casual scene? From corner food trucks to billion-dollar chains, the taco industry is exploding—and there's no sign of slowing down. In this episode, we sit down with Brooke Perry, VP of Marketing at Velvet Taco, one of the hottest names in the fast-casual taco space. Brooke breaks down exactly what's fueling this incredible growth and why consumers can't ge...

DIG's CMO Jessica Serrano reveals how the chef-driven fast-casual chain rebuilt its brand identity, scaled from Manhattan to suburban markets, and leveraged AI for better customer insights. Learn about their hyper-local marketing strategy, loyalty program transformation, and unique chef-operator model that maintains scratch-cooking quality across 33+ locations while expanding beyond urban cores. T...

The self-service kiosk industry is exploding from $12 billion to $21 billion by 2027, and Don McCoole from Infi USA reveals how restaurants are seeing 40% sales increases through AI-powered upselling. From food trucks to major chains, kiosks are solving labor shortages, boosting average tickets by 20-30%, and delivering ROI in just 4-5 days. Discover why Gen Z prefers kiosks, how one location doub...

Derrick Hayes, CEO of Big Dave's Cheesesteaks, shares his incredible journey from a postal worker to building a fast-casual empire in this inspiring Fast Casual Nation episode. Named after his late father, Big Dave's has grown from a single location with a broken grill to 7 stores and 15 franchise locations, ranking #6 on Fast Casual Magazine's emerging brands list. Hayes discusses his strategic a...

Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they interview Lorena Cantarovici, founder and CEO of Maria Empanada, who transformed $300 into a thriving multi-unit fast-casual empire. From her challenging beginnings as an Argentine immigrant working in Denver restaurants to building a scalable empanada concept that employs over 60 people, Cantarovici's story showcases the power...

Join Fast Casual Nation host Paul Barron as he interviews Craig Avera, founder and CEO of Cali Coffee, a Florida-based drive-thru coffee chain that's doubled from 13 to 20+ locations by focusing on exceptional customer service and operational excellence. Discover how Cali Coffee competes with Starbucks and Dunkin' through strategic real estate positioning, achieving an impressive 85% drive-thru sa...

Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they interview Amanda Kahalehoe, COO of Vicious Biscuit, who shares how her Marine Corps background shaped the rapid growth of this unique breakfast concept from 2 to 10 locations. Discover how they've cracked the code on bringing full-service hospitality to fast-casual with their signature biscuit menu, innovative "five table touche...

In this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler sit down with Preet Paul Singh, partner of Houston-based bōl, to explore his fascinating journey from fine dining to fast casual. Singh shares how his team leveraged their culinary expertise from acclaimed restaurant Amrina to create two interconnected fast-casual concepts—bōl (Indian-inspired rice bowls and salads) and P...

Bonchon CEO Suzie Tsai reveals how Korean fried chicken is taking over Middle America, with explosive growth from 150 to 500 planned U.S. locations. Discover the tech stack secrets driving higher sales through kiosks, why Gen Z customers are obsessed with authentic Korean flavors, and how this female CEO is revolutionizing the fast-casual space with bold expansion into unexpected markets like Arka...

Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they dive deep into the $243 billion functional beverage market with Noah Burgess, Research & Development Scientist at Juice It Up! Discover how science-driven menu innovation is revolutionizing the fast-casual industry, from plant-based smoothies under 200 calories to profitable boost add-ons that 35-45% of customers choose. Lea...

Slim Chickens CEO Tom Gordon reveals how Gen Z's snacking behavior is revolutionizing the fast-casual industry and why his 300+ store chicken chain is betting big on AI drive-thru technology. In this explosive Fast Casual Nation episode, Gordon breaks down the shift from traditional dining to all-day snacking, shares insider secrets about achieving $3,000+ hour volumes with hand-battered chicken,...