David Trask, National Director, ARC Facilities

Facility Voices

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.   Your host is David Trask, National Director and Industry Speaker at ARC Facilities.  David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!   

Author

David Trask, National Director, ARC Facilities

Category

Technology

Latest episode

Jul 7, 2026

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Episodes

From Custodian to Leader: How Community, Leadership, and Grit Shape Facilities Success 13.11.2025

In this episode of Facility Voices, David Trask sits down with Brian Johnson, Director of Facilities at Franklin Regional School District, to explore a career built from the ground up. Brian shares how he went from a second-shift custodian in his hometown to leading the facilities operation in the community where he now lives, coaches, and raises his kids. His journey—shaped by custodial work, uni...

Behind the Walls of Healthcare: Leading Healthcare Facilities Through Crisis and Change 04.11.2025

In this episode of Facility Voices , host David Trask sits down with Heather Giampietro, Director of Capital Projects and Facilities at Brown University Health, to explore her unconventional path from small-town Alaska to leading large-scale healthcare projects in Rhode Island. Heather shares how her early exposure to construction shaped her love for problem-solving, how the pandemic reignited her...

From Assessment to Action: Why Facility Condition Assessments Are Game-Changers 21.10.2025

In this episode of Facility Voices , host David Trask talks with Shay Rankhorn, Partner at Facilities Diagnostics and former ASHE President (2022), about the real-world value of Facility Condition Assessments (FCAs) and how they help organizations plan smarter, safer, and more strategically. Shay shares lessons from his 27-year healthcare facilities career—spanning 22 hospitals—explaining how FCAs...

Facilities Mission: Customer Service Excellence 07.10.2025

In this episode of Facility Voices , David Trask sits down with Victor Panchuk, Director of Campus Facilities at The Westminster Schools in Atlanta. Victor shares his journey from being a teenage exchange student from the former Soviet Union to leading facilities operations at one of the nation’s premier private K–12 campuses. He opens up about creating a mission statement for his facilities team...

Problem-Solving in the Age of AI: Tools, Teams, and Transformation 23.09.2025

In this episode of Facility Voices, host David Trask sits down with Steven Atkins, Director of Facilities Operations at Methodist Le Bonheur Healthcare in Memphis, Tennessee. Steven shares his journey from growing up in a construction family to leading facilities operations for a 3-million-square-foot hospital campus. The conversation dives into the role of AI in healthcare facilities—how it’s bei...

From Toolbox to Team Leader: How Passion and People Drive Success in Facilities Management 09.09.2025

In this episode of Facility Voices , David Trask sits down with Nick Queensland, Director of Facilities Management at Johns Hopkins Medicine. Nick shares his inspiring journey from maintenance technician to leadership, underscoring how passion and people are at the heart of a successful facilities career. From tackling recruitment and retention challenges to developing future leaders, Nick highlig...

Built to Lead: Facility Wisdom from the Islands 18.08.2025

In this episode of Facility Voices , David Trask sits down with Taylor Ayers, Director of Facilities for two major hospitals and 25 clinics across Hawaii. Taylor shares his unconventional path into healthcare facilities management, the importance of creating healing environments, and how collaboration within the Hawaii Society for Healthcare Engineering strengthens the industry. He offers practica...

Exploring Facilities Management at Space Center Houston 12.08.2025

Erik Swindle, Vice President of Facilities Operations and Capital Projects at Space Center Houston, joins us to talk about managing one of the most iconic and complex nonprofit destinations in the country. With a 25-year career spanning global nonprofits, sustainable construction, museums, and hospitals, Erik shares how his diverse background helps him oversee infrastructure at a site housing NASA...

From Blueprints to Bedside: Leading Healthcare Facilities Forward 15.07.2025

Michael Hoeflein, Regional Director of Maintenance and Facilities at University of Michigan Health Regional Network, joins host David Trask to explore the complexities of uniting facilities operations across six hospitals and 100 sites of care. With a background that spans design, construction, and operations, Michael shares how his wide-ranging experience has shaped his leadership approach—from n...

From Tools to Talent: Tackling the Skilled Trades Shortage in Healthcare 30.06.2025

In this episode of Facility Voices , David Trask sits down with Joe Fullington, E.d. D, MBA, CHFM, Director of Facility Services at Duke Health, to explore the growing urgency around skilled trades in healthcare facilities. Joe shares his unconventional journey from electrician to educator to facilities leader, and breaks down the real-world challenges of talent shortages, knowledge loss, and regu...

Building Effective Training Programs: Empowering Employees for Success 17.06.2025

David Trask speaks with Neyael Rubio-Delgado and James Anderson about the evolving landscape of facility management, especially in response to post-COVID staffing challenges, in  this episode of Facility Voices. Drawing from their career experiences, Neyael and James talk about ESL programs, hands-on training, employee empowerment, and effective onboarding. They highlight how data-driven quality a...

Building a Future: A Vision for Proactive, Efficient & Engaged School Facilities 03.06.2025

In this episode of Facility Voices , David Trask chats with Salum Stutzer, Director of Facilities and Operations at Francis Howell School District, about leading a growing district that serves nearly 17,000 students and the challenges of aging infrastructure. Salum discusses proactive maintenance, professional development, and community engagement. He shares insights into the district’s bond progr...

Fast-Track Your Career in High-Demand Skilled Trades 19.05.2025

David Trask speaks with John Voit and Rob Holmes from Forge Now about the critical need for skilled tradespeople in today’s workforce in this episode of Facility Voices . John and Rob explain how Forge Now’s vocational training program is helping close the skilled trades gap by preparing military personnel and other candidates for careers in HVAC, electrical, plumbing, and facilities maintenance....

Prepare for your Worst Day, Every Day: A Proactive Approach to FM 05.05.2025

David Trask interviews Trent McJunkin, Facilities and Maintenance Manager at Oshkosh Defense, about his journey from high school welding courses to a leadership role in facility management, in this episode of Facility Voices . Trent shares how his background in industrial electronics and automotive manufacturing has shaped his approach to building a world-class facilities department. The conversat...

Empowering Facilities Management at Houston ISD 15.04.2025

In this episode of Facility Voices , David Trask sits down with Alicia Jolivette, Chief of Facilities and Maintenance Operations at Houston Independent School District. Alicia reflects on her journey from substitute clerk in 1996 to leading maintenance for 273 schools—sharing her perspective on navigating a district of this scale, the structured approach Houston ISD takes, and the challenges they...

Transforming School Facilities with Data-Driven Solutions: A Journey of Transparency and Strategy 07.04.2025

In this episode of Facility Voices , David Trask sits down with Alexander Villanueva, Director of Facilities, Maintenance, and Custodial Services at Waco Independent School District. Alexander shares his journey from Puerto Rico to Waco and how his construction background has shaped his approach to facility management. From tackling deferred maintenance to fostering a culture of transparency and a...

Women in Facilities: Embracing Change, Empowering Teams, and Thriving as a Woman Leader in FM 24.03.2025

In this episode of Facility Voices , we continue our Women in Facilities series with Brooke Bohme, Director of Engineering at Children’s Health. Brooke shares how she transitioned from healthcare design to leading engineering teams in a hospital setting, highlighting the importance of mentorship and professional growth. She discusses the challenges of working in a male-dominated industry and her e...

Women in Facilities: Finding Purpose in Facilities Management 11.03.2025

In this week’s episode of Facility Voices , Shalita Myrick, Vice President for Administrative Services and Chief Operating Officer at Pacific Lutheran University, shares how her career in facilities management is driven by purpose and a commitment to helping others. She discusses PLU’s care-centered environment, the evolving perception of facilities management, and the lasting impact of the pandem...

Integrating AI and Human Expertise for Standardized Facilities Management 25.02.2025

In this episode of Facility Voices , David Trask chats with Mike Hollingsworth, Facilities and Fleet Manager at the City of Chandler, Arizona. Mike shares how his background in military service, aerospace maintenance, public works, and casino operations led him to facilities management. Managing 61 city buildings—including police stations, fire stations, and government offices—isn’t easy. Mike exp...

Building a Skilled Workforce: The Role of Technical Schools 10.02.2025

On this episode of Facility Voices , we chat with Mike Hollimon, Director of Facilities at Gwinnett Technical College, to explore the vital role facilities management plays in shaping higher education. Mike shares how his team goes beyond maintenance, creating opportunities for students and staff through mentorship and leadership development. He also discusses the challenges of managing a growing...

Women in Facilities: Advocating for Yourself in Facilities Management 28.01.2025

In this episode of Facility Voices, Danielle Gathje, Vice President of Hospital Operations for Fairview Health Services, takes us through her career journey, from her early days as a biology major to her current leadership role at St. John’s Hospital in Minnesota.  Danielle opens up about how mentorship shaped her career, the strategies she’s used to embrace challenges, and the leadership lessons...

FM Insight: CPCC's Training, Partnerships, and Tech Drive Improvements 14.01.2025

In this episode of Facility Voices , Lance Ollivierre from Central Piedmont Community College explains the strategies behind effective facilities management. From creating a robust preventive maintenance program to tackling deferred maintenance priorities, Lance shares the innovative approach his team used to transition from crisis mode to proactive planning. He also highlights the college's...

The Value of Peer Groups and Networking in Facility Management 27.12.2024

In this episode of Facility Voices , Clay Major, Director of Facilities at the Town of South Windsor, shares his experience managing facilities for a growing town while working with limited resources. He discusses the challenges of maintaining a high level of service with a small team and budget. Clay explains how modernizing municipal buildings with automation and energy-efficient systems, such a...

Maximizing Efficiency: The Benefits of Standardizing Processes 14.12.2024

In this episode of Facility Voices , Matt Snow, Assistant Vice President of Support Services at Baptist Health System, shares how standardizing processes has transformed their operations and created lasting benefits for their facilities team. From reducing costs and improving compliance to fostering collaboration across departments, Matt provides practical strategies that listeners can apply to st...

Women in Facilities: Empowering Women in Skilled Trades with Michigan State's Leisa Williams-Swedberg and Jaclyn Barlow on the WIST Program 03.12.2024

In this episode, Leisa Williams-Swedberg, Performance and Project Manager, and Jaclyn Barlow, Operations Coordinator, from Michigan State University discuss the impactful Women in Skilled Trades (WIST) program. Launched in 2016, WIST provides no-cost training, hands-on experience, and the support women need to thrive in the skilled trades. Leisa and Jaclyn share how the program has already helped...

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