Eye Care Leadership Live

Send us Fan Mail In this episode, I make the business case for appreciation in eye care and show how to turn recognition into a daily leadership habit. From a smarter Employee of the Month to one-on-ones that build trust, I map the moves that keep great people and lift patient experience. • why appreciation reduces turnover and costs • designing Employee of the Month for values and fairness • usin...

Send us Fan Mail Ever wonder how to get more engagement on LinkedIn?  Sheikh Ali is here to debunk the myths of LinkedIn and help you get noticed and grow your presence. We touched on The best times to post on LinkedIn Why LinkedIn can help a doctor or executive The best types of posts on LinkedIn  Sheikh is the founder of SC Medical Media. He can be found at https://www.linkedin.com/in/sheikhali0...

Send us Fan Mail Ever feel like your clinic is working hard but not quite working together? We dig into four leadership books that cut through the noise and give you practical frameworks for trust, culture, feedback, and recognition—tools you can use the same day you hear them. We start with Patrick Lencioni’s The Advantage and its backbone, the Five Dysfunctions model. You’ll hear how trust enabl...

Send us Fan Mail Barbra Dey shared her knowledge to help optometrists and ophthalmologists to optimize the profits and patient experience in their optical department. We talked about - Leadership - The value of optical - How you view optical helps create your results (or lack thereof) - And more! Find Barbra at https://www.linkedin.com/in/barbra-dey/ and at https://deyophthalmicconsulting.com/  ==...

Send us Fan Mail In this episode of Eye Care Leadership Live, I answer the question "What is HR?"  So many people get a scrunched-up look on their face when I talk about HR. Or, they have a conception about HR that's been informed by really bad experiences dealing with Human Resources leaders or specialists.  In this episode, I talk about what HR can really be in your eye care busin...

Send us Fan Mail We are re-branding the show! With my passion for eye care and serving that industry, I've decided to devote this show's content exclusively to eye care and ophthalmology.  I will continue to bring knowledge and guests related to: Leadership  Hiring Marketing and growth  Operational efficiency  The perspective of the doctor And so much more!  Please follow and share!  ===...

Send us Fan Mail Alethea Bryant and I discussed the unique issues facing therapists of all types: acupunture, massage, behavioral health, occupational/physical therapists and more. Some of what we covered are The importance of empathy  Having systems in place The one thing you must do first to get billing right  And more! Find Alethea here: customerservce@rilluniqueenterprises.com  https://rilluni...

Send us Fan Mail Affirmations have gone mainstream. Healthcare leaders will benefit from a daily reset where you can connect your goals with positive words of encouragement. I hope these affirmations provide some clarity and positivity in your day. Replay them any time. === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — help...

Send us Fan Mail Eva Minkoff and I discuss some of the biggest mistakes you can make in implementing AI and ways to counteract them. We touched on - The real first question to ask when considering AI - The importance of trust - The rate of implementation - How administrators in healthcare may not have perspective - And more! Eva is the Chief Transformation Officer at Transformental. She can be fou...

Send us Fan Mail Rush Shah, a fractional CFO to healthcare businesses, joined me for a chat about how strategic finance can truly transform your life and your business results. We touched on: Looking forward vs into the past Building dashboards The role of people in financial outcomes  Culture and the impact on profits Creating sanity in your business, and knowing what is merely "vanity"...

Send us Fan Mail Employee compensation is a critical function in clinic leadership. Get it wrong and you'll have turnover, poor employee performance, and unhappy physicians. Get it right and you will unlock productivity and patient satisfaction.  Listen in for my tips to successfully get pay benchmarking right!  === This episode is brought to you by Seasoned Advice HR, where I help eye care c...

Send us Fan Mail Elise Levine and I chatted about revenue growth, managing claims, and getting paid as an ophthalmology practice.  Elise is the Chief Experience Officer for Eye Med Management Solutions and if you care about revenue in your clinic (like, duh!) then you'll want to give this one a listen!  === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to...

Send us Fan Mail Ryan and I chatted about - Optimizing your patient feedback - The ONE simple thing that can improve patient experience - How to change a bad patient review - And more!  Contact Ryan at ryan@satisfiedpatient.com.  === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People...

Send us Fan Mail Neer Patel is an expert in direct care's benefits for you, your family, your staff -- and your providers. We discussed The cost benefits of direct care  The satisfaction of consumers and providers  Offering the direct care model as a benefit to your employees  How direct care works  Starting and running a direct primary care business  Get in touch with Neer at https://virtuou...

Send us Fan Mail Erich Mattei and I spoke extensively about two distinct, but similar, paths to practice ownership in eye care: the cold-start model and the buy/acquire model. Erich's knowledge in helping clinicians to build businesses really shined through. We spoke about Growth techniques  Knowing your values - are you ready for ownership? The considerations in either scenario  The risks wi...

Send us Fan Mail Had an incredibly stimulating conversation with Philip Isham. Philip is a consultant to ophthalmology practices and he has an immense background of experience in healthcare leadership. We touched on:  Living your values.  The importance of physicians as leaders.  Positions positions can be more effective as leaders.  How clinical businesses can get leaders on the same page.  Mento...

Send us Fan Mail Patrick and I covered the topic of burnout and stress at work in healthcare. He provided actionable tips to help you manage your own stress and the stress of your team: - How to reclaim yourself during stress - How to create psychological safety on your team  - The shocking connection between mind and body  - And more!  Learn more about Patrick and take his burnout quiz at myburno...

Send us Fan Mail Hayley and I discussed how she has created a world class culture at Boling Vision in Northern Indiana. We discussed: Hiring Core Values  The Denison culture framework  And much more!  === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advi...

Send us Fan Mail Robin Clayton was my guest for this episode and we touched on Licensing Credentialing Trends in new healthcare business Pitfalls of starting a new healthcare business Robin can be found at pd360llc.com where she helps healthcare businesses get licensed, credentialed, and started up.  Robin will be opening up a coaching cohort for new healthcare businesses, so reach out if you&apos...

Send us Fan Mail I chatted with healthcare recruiting pro Sean DeVore. We touched on: Hiring for culture Checking references  The importance of character in hiring for healthcare  Hiring overseas staff And more!  You can find Sean at seandevore.com.  === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better R...

Send us Fan Mail In this episode, I share tips to make performance review season a success for healthcare clinics.  === This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com .  Contact me directly at mike@seasoned-advice.com  Get my free HR and leaders...

Send us Fan Mail My guest this week is Guido Piquet from Mann Eye Institute in Texas, a practice with many locations and almost 50 eye care providers including physicians and optometrists in many subspecialties such as cornea, glaucoma, retina and more.  Guido and I discussed culture, the power of humility, career growth, and the challenges of leading in a large environment.  === This episode is b...

Send us Fan Mail My guest today is Kyle Fogarty of Polus Health, a clinical research recruitment tool which combines human and AI power in a HIPAA compliant platform to improve research recruiting success.  Kyle talks about whether clinical research is a good move for physicians in clinical practice, some of the considerations, and what steps are involved.  Find Kyle at polushealth.com  === This e...

Send us Fan Mail Are you a practice administrator in ophthalmology or another clinical healthcare specialty?  I have bad news for you - 80% of your thoughts are negative.  And yet, your mind is your most valuable asset.  The good news? You can combat this negativity with powerful affirmations -- like the ones I've recorded for you here just for healthcare leaders.  === This episode is brought...

Send us Fan Mail "Networking" has a negative connotation for some, but it is increasingly important in our fragmented society. Human relationships will (seemingly) always continue to matter, and perhaps moreso as AI begins to take over routine tasks.  In this episode, I share some tips for connecting with others!  ===  === This episode is brought to you by Seasoned Advice HR, where I hel...