Exemplar Talks

To thrive as a management system auditor—both now and in the future—technical expertise alone is not enough. Jackie Stapleton, founder of Auditor Training Online, is a thought leader and strategic advisor in the conformity assessment industry, specializing in the development of management system professionals. In this session, she will explore the essential skills auditors need to build confidence...

In this session, Kelly Rusbatch, the founder and director of Adaptable Quality as well as an Exemplar Global-certified ISO 9001 lead auditor, will demonstrate how successful auditors, much like those in the natural world, rely on observation, adaptability, and collaboration to thrive. Owls symbolize the importance of keen observation, chameleons represent the need for flexibility in diverse enviro...

Do you ever get the feeling that no one is paying attention in your meetings? Well, that could very well be the case! Data shows that people think most meetings are a waste of their time. Not only do employees feel their time is wasted, companies and organizations feel like a tremendous amount of money is wasted participating in unnecessary and unproductive meetings. So, what can be done? In this...

In this session, economist and integrated management system lead auditor and implementer Richard Mayowa Dada will show how to plan and execute remote audits effectively. This will include an exploration of the tools and platforms that facilitate virtual auditing, an understanding of the limitations and challenges of remote audits, and the development of strategies to maintain audit quality in virt...

A successful audit goes beyond technical expertise—it requires professionalism, clear communication, and well-structured findings. In this session, Miriam Boudreaux, CEO of Mireaux Management Solutions, will share key strategies for making a strong first impression, engaging with auditees, and effectively documenting opportunities for improvement, observations, concerns, and nonconformities. Learn...

During this session, presenter Mina Matti, CEO and Managing Director of Citywide Consultant, will offer in-depth insights into how to interpret and apply the language of various clauses within the high-level structure of ISO management system standards. You’ll learn about requirements, auditing techniques and best practices, common misinterpretations, and more. Join us for the excellent technical...

In this lively conversation, Exemplar Global President and CEO Andrew Baines and Exemplar Global Technical Director Adam Maxwell will explore the importance of internal auditors and cover the skills needed to succeed in the role. Included will be an overview of the key differences and similarities between internal auditors and their second- and third-party auditing colleagues. We’ll also discuss w...

In this presentation, Julius DeSilva, CEO of QMII, emphasizes the importance of distinguishing between one-off incidents and systemic issues found during root cause analysis. Auditors play a key role in defining nonconformities to enable effective root cause analysis. Case studies such as Chernobyl, Deepwater Horizon, and Boeing 737 MAX illustrate the consequences of ignoring systemic risks. ISO m...

In this discussion, panelists Miriam Boudreaux, Bob Clifford, Milt Krivokuca, Mina Matti,and Andrew Baines join moderator Mike Richman to cover questions related to skills development, the role of internal auditors, artificial intelligence as it applies to the auditing function, and more. Visit our website to learn more: https://exemplarglobal.org/

This presentation offers insight into the practical control measures that you can implement and apply to reduce food fraud risks in raw materials. This webinar on practical food fraud control measures offers benefits for food processing companies and the auditors that work with them. Learn more: https://exemplarglobal.org/

🤔Curious about how AI is transforming management system certification? 🤖Join us for an insightful session on " AI in Audits and Certification" led by Jochen Kleboth, Head of Analytics and AI at Intact Systems! Jochen will share his expertise in AI, data analytics and auditing, offering valuable insights for auditors, trainers, managers, and anyone involved in compliance and certification. What y...

Are you ready for the 2024 ISO standard amendments? Join us for an exclusive webinar co-hosted by Exemplar Global and DEKRA: "Staying Compliant: Considering Climate Change in ISO Management Systems.”🌍 In this session, we’ll dive into how climate change 🌱 impacts ISO management systems across industries—from quality management to environmental management. You’ll gain valuable insights and practic...

In this webinar, you'll learn about the innovative technological solutions that make management system audits more efficient from start to finish! The Intact platform is designed to help certification bodies and other audit-centric organizations better manage their work. You'll hear from Intact's CEO and Co-Founder Thomas Lorber, along with Solutions Manager and platform expert Robbin...

In this insightful panel discussion, titled "How Auditing Helps Prevent Tragedy," our panelists delve into the critical role auditing plays in averting potential disasters. From identifying potential hazards to implementing robust auditing protocols, the discussion explores the proactive measures organizations can take to safeguard against unforeseen catastrophes. Through real-life examp...

The focus of this session will be on the additional skills or training that QMS auditors may consider allowing them to gain better understanding and/or insights to the unique requirements associated with specials process auditing, including welding, non-destructive testing and qualification of personnel required for such important processes. The benefits and advantages of available Accreditations...

For decades, the speaker has observed the careers of professionals in the quality discipline. Although these folks are passionate about their work and contribute much to the betterment of organizations, there is much to be desired when it comes to their financial state. Many of them are ill-prepared for the financial challenges ahead. This session assesses some of these findings and presents ideas...

Auditing, as a profession, relies on standards to define what we do, to train new auditors, and to control our work. What do the standards say about us? Who writes them? How can we influence them? How well do our customers think we are doing? All these points will be covered by this session’s speaker, who is the former chair of ISO TC 176/SC 2, the committee with responsibility for ISO 9001. 🚀 Do...

In this session, we will explore the dynamic evolution of auditing, from past challenges to present-day innovations and future horizons. Discover how AI technologies are revolutionizing global auditing practices, particularly in fostering diversity and inclusion within teams. Gain insights into harnessing AI for building more inclusive auditing environments. 🚀 Don't forget to hit that "S...

Explore the evolving roles of auditors and consultants in our dynamic professional landscape. This presentation delves into the increasing importance of soft skills, ethical practices, and professional boundaries, illustrating through real-life scenarios how interpersonal abilities complement technical expertise to shape successful careers. Join us to uncover key strategies for professional advanc...

Auditors operate in a dynamic and complex environment. A significant challenge for the industry is attracting new graduates or early career professionals. This could be due to several factors. Firstly, the perception problem with auditors, as it's often viewed as less glamorous, a mundane and administrative role, or less dynamic compared to other career paths in finance or consulting. Secondly...

The automotive sector is undergoing many updates. New APQP and control plans reference manuals were released, and there are many changes of note. Soon there will also be updates to the MSA and SPC reference manuals. Lastly, the IATF 16949 will be updated to reflect the release of ISO 9001, and preparations are underway to start changes to the IATF standard. Today the automotive industry is in the...

Leveraging his membership on both API and ISO committees, his personal certifications in auditing as well as more than 30 years of auditor certification through Exemplar Global, the speaker will guide us through the 13 steps to becoming an auditor, providing his personal insight as well as career resources. 🚀 Don't forget to hit that "Subscribe" button and visit our website https://...

Sustainability has become a buzzword in today's corporate landscape, but what does it mean for auditors? Today we speak to Ben Marshall, Commercial Director Intertek SAI Global, APAC who will explore the fundamentals of sustainability and its relevance to auditing practices. Sustainability is essential for businesses to effectively address the challenges and opportunities presented by the grow...

Using artificial intelligence (AI) to conduct audits transforms traditional practices, making them more efficient, accurate, and comprehensive. AI-driven audits also enhance predictive capabilities, forecasting potential areas of concern before they escalate. By integrating AI, auditors can focus on strategic analysis and decision making, leveraging AI's computational power for routine tasks a...

Join us for an insightful session at the Excellence in Auditing Expo 2024 webinar, featuring Exemplar Global's President & CEO, Andrew Baines. Discover Andrew's personal career journey and his extensive experience as a professional auditor. Gain valuable insights as he shares lessons learned, reflects on the evolution of the quality assurance industry over the past decades, and offers...