Excellence In Healthcare Podcast

Send us Fan Mail Here in Episode #41, Dany opens our show by sharing how constructive criticism can help to make us all better leaders; He details his career path in going from a dialysis patient care technician and into his current QI leadership role; Dany manages an impressive portfolio of work and shares highlights of his quality improvement activities; he offers us a close look into his deeply...

Send us Fan Mail Here in Episode #40 Muyuan shares with us how earning her PhD prepared her for a career in healthcare improvement; Muyuan expertly breaks down simulation modeling for the non-techy healthcare leaders; She shares tips on how best to present complex projects to healthcare teams; Muyuan highlights 3 great points on her future vision of healthcare and the role that quality people can...

Send us Fan Mail Here in episode #39 we are fortunate to catch Mary Ellen fresh off of a return work trip from Germany, but jet lag aside, she opens our show with a timeless quote from Maya Angelou, then walks us through her career path as she transitions from the automotive industry and into healthcare with a goal of leading a more purpose-driven career; Mary Ellen offers a pretty unique perspect...

Send us Fan Mail Brittney is the real deal, so here in today’s Episode #38, I can’t even tell how many times I go off script in order to maximize the time and value that Brittney’s bringing to our show. Brittney opens the show with the golden rules of life; she walks us through her career path, going from nursing to informatics and even explore her entrepreneurial path; Brittney shares why social...

Send us Fan Mail Here in Episode #37 Shruti starts our show with a validation that she is exactly where she needs to be as a guest on our podcast, She introduces us to the work that she leads in New York and the path that lead her to this point, She also provides a great overview on how performance management connects with the more traditional outline of healthcare quality improvement, Shruti outl...

Send us Fan Mail Here in episode 36, Luis shares an exceptional quote to start our show followed by a personal story of a patient safety incident that helped to launch his healthcare improvement career path, he provides a great overview and introduction to the Mexican national healthcare system, he highlights a career lessons learned that centers on proper stakeholder management, and believe or no...

Send us Fan Mail Here in episode #35, Avi starts the show with a direct message to never give up. He shares his career path from nearly enforcing the law to now enforcing high-quality healthcare. Avi shares a powerful lesson learned around listening to the frontline when problem-solving. He connects the dots on his 3 favorite QI tools and the value they bring to healthcare organizations. He shares...

Send us Fan Mail In this episode you gain insight into the programs today's engineering students are taking that align perfectly with improving the healthcare industry, they share their thoughts on what engineering programs can do to better introduce and prepare students for a career in healthcare, The concerns that today's students are facing; and their feedback here impacts everyone fr...

Send us Fan Mail In this episode, the first that you’re going to clue in on is Theresa’s passion for the work that she is leading, Theresa makes an interesting connection with our skills as healthcare quality people to that of a behavioralist, She calls out operational efficiency as the greatest challenge in healthcare today, She call on quality people to face your failures, And learn how and wher...

Send us Fan Mail In this episode, Ben highlights humility and resourcefulness as top traits for healthcare quality people, He highlights the power of complementing industrial engineering talent with healthcare clinicians, His career learning take-aways to be self-aware and understand internal politics. And the improvement tool that he can’t live without.  Is your healthcare organization ready to e...

Send us Fan Mail In this episode Cody breaks down a successful healthcare quality improvement team member as one that successfully multi-task, think critically, and manage time appropriately, he highlights the biggest opportunity in healthcare is to remove waste and reduce costs, he shares a great career lessons learned based around stakeholder management, and Cody highlights his love for process...

Send us Fan Mail Bethlyn is a senior quality consultant at UT Southwestern Medical Center and in this episode she highlights that a sense of humor is one of the top characteristics of being a successful quality person, the power of reflection as a way for quality people to move our work forward, she shares a great perspective on how leaders should plan to fail fast and fail quickly, and in the pow...

Send us Fan Mail Here in episode #34 Samir shares his career path, starting with his desires to enter med school, then moving into healthcare administration with a performance improvement focus. He walks us through his worst career moment where his leadership team, unfortunately, put him in a position to fail. He shares strategies that he’s used to restart his healthcare career after being laid of...

Send us Fan Mail Here in episode #32 Jennifer opens the show with a great leadership mindset, she shares her career journey from the Air Force and into her current leadership role, she highlights the value of Deming's 14 points of management, and breaks down the cultural differences between military leadership culture and civilian hospital culture, she shares a great tactic for letting teams...

Send us Fan Mail Here in episode #31 Ashley shares her career story and highlights that being a quality person is truly in her DNA, she walks us through a day in the life as a VA quality improvement leader, she shares a great story around following the rules of engagement when working on an improvement team, you’ll learn what the most important skill for a quality improvement expert is, as well as...

Send us Fan Mail Episode 30 Jordan highlights his passion for the history of process improvement in healthcare, walks us though his career that literally started with practicing PDCAs in preschool, he highlights the value and the diversity of projects that he and his team at Maine health are working on, he shares how finding his career purpose has led to a renewed focus around his personal leaders...

Send us Fan Mail Here in episode #29 Dr. Larson walks us through her career path from Management Engineering and into her daily life as a chief leadership development officer; she shares how Dr. Deming personally influenced her career path; she details her decision making process around the pursuit of her PhD; she gives exceptional pointers around our roles as decision support team members; she in...

Send us Fan Mail Here in episode #28 Lavana shares his leadership mindset to help his team achieve professional autonomy, mastery, and purpose; his unconventional educational and career path, that has led to his current healthcare operations leadership role; he teaches us through his worst leadership experience that a great idea, that can’t be applied is not a great idea; Lavana highlights the pow...

Send us Fan Mail Here in episode #27, this proud Aggie shares connects the dots that have led to her most recent role transition at Duke University Health system, her background and passions for being a quality improvement nerd…her words specifically; she walks us through her dark moment when she didn’t follow her natural instincts, how that impacted her as a leader, and how she would approach it...

Send us Fan Mail Here in Episode #26, Don shares how he keeps a consistent focus on quality improvement with his teams, he shares how he got his lucky start from playing music and selling pianos, to transitioning into the healthcare industry; he highlights his success in growing physician practices, while simultaneously achieving high quality outcomes; Don reflects on leadership challenges in mana...

Send us Fan Mail Here in our milestone episode #25 Joyce walks us through her healthcare journey as an industrial engineer, she connects the dots between quality improvement and labor and productivity management, she shares her expertise on industry standards and best practices related to productivity management in healthcare, Joyce provides insights on partnering with healthcare teams to build a...

Send us Fan Mail Here in episode #24, Sayeed shares his educational and professional journey from business and into med school, where his future passions include healthcare quality and process improvement; Sayeed highlights opportunities in medical studies to provide more intentional exposure to quality improvement methodologies; he highlights the passions and upcoming culture changes that todays...

Send us Fan Mail Here in Episode 23 Christina highlights her background in research, project management, and quality improvement and how she transitioned into her current quality safety administration role, her range of responsibilities in managing a team of nursing and business analysts; how she managed through tough times and high turnover within her quality department; Christina’s key leadershi...

Send us Fan Mail Join in on Episode #22 as Dr. Quinn shares her path and work connected with the legendary Dr. Deming; she describes how she builds her teams up through intrinsic motivation, she outlines her top QI topics that quality people should have on our radar; she takes us in-depth on both her professional successes and failures; Dr. Quinn shares why process flow charts are so important and...

Send us Fan Mail Here in episode #21, we explore Gila’s journey in moving from a traditional healthcare business leader background and into a healthcare quality person, how she learned to slow down on projects and trust her guts with change initiatives, how failures helped to foster her growth as a healthcare leader, Gila’s use of games to engage her project teams, Gila centers in on how data and...