Enterprise Agility ServiceNow SPM Podcast

Join Newsha Sharif and Andy Jordan in our first podcast episode for 2024 as they dive into the rapidly evolving world of strategic planning.  Though strategic planning has been in practice for quite some time, most organizations do not effectively utilize this process. The big question to answer is how do you remediate the main disconnect between establishment of goals/objectives and approval time...

Join Doug Page and Andy Jordan in our final podcast episode for 2023 as they discuss the organizational actions that provide the biggest returns after gathering the right information.  While accurate and complete analysis is essential, it doesn’t deliver the cost reductions that organizations need. That only happens when the analysis results in investments that are executed effectively and efficie...

Join Doug Page and Andy Jordan on this podcast episode as they dive into the ways that enterprises are addressing company goals while also optimizing costs. There are many different solutions in the marketplace when it comes to consolidating business applications. Selecting the right solutions and applications that both meet IT standards and provide best value is a task that can seem impossible at...

Join Doug Page and Andy Jordan on this podcast episode as they discuss how organizations are thinking of their priorities in order to minimize their costs. The struggle for many companies in today's economy come down to disconnected cost management and enterprise planning strategies. With such a cautious outlook for the near future, being able to assist your customers spend more intelligently will...

Join Irene Vieth and Andy Jordan on this podcast episode as they address the various levers and importance of financial planning.  Stakeholders must have visibility into their entire portfolio in order to properly address the budgeting needs of their organizations. In conjunction, they must also have reporting and analytics functionality to synthesize and disseminate critical information.  Listen...

Join Irene Vieth and Andy Jordan on this podcast episode as they take a look at the different methodologies for ranking and scoring.  Organizations must have the ability to use each of the different models in parallel, providing different perspectives on proposed investments and providing a comprehensive modeling approach that helps ensure that the most appropriate investments are approved and fun...

Join Irene Vieth and Andy Jordan on this podcast episode as they explore how organizations can better manage their people resources.  Organizations often find themselves with the right number of people but the wrong mix of skills because they only have visibility into resource capacity, not resource capability.  Listen now to hear about the tools that allow users to view all work across all resour...

Join Lilly Souksamlane and Andy Jordan on this podcast episode as they look behind the flashy statistics to see how organizations drive efficiency with strategic portfolio management.  To deliver effective strategic portfolio management, organizations need the right people with the right skills, and the right processes to enable work to be prioritized against goals and objectives, approved, funded...

Join Lilly Souksamlane and Andy Jordan on this podcast episode as they dive into utilizing strategic portfolio management in pursuit of ROI.  The ability to drive efficiency through improved internal processes has incremental benefits through everything from improved throughput and faster workflows, to less time capturing, entering and analyzing data. Listen to see the astounding return on investm...

Join Lilly Souksamlane and Andy Jordan on this podcast episode as they break down the importance of reducing organizational time to value.  Whether it’s delays in surfacing the idea, problems getting it approved, scheduled and resourced, execution and delivery delays, or challenges operationalizing the solution, there are many places where things can slow down in the pursuit of value. Listen now t...

Join Fred Champlain (Agile Evangelist) and Andy Jordan on this podcast episode as they explore the push from organizations to align investments to value streams.   A key feature of using Agile for cross-functional teams is investing in the correct priorities to avoid fragmentation. By applying lean portfolio management principles, companies can greatly improve value delivery and create greater bus...

Join Fred Champlain (Agile Evangelist) and Andy Jordan on this podcast episode as they discuss architectural runway and the importance for decision-makers on thinking through Enterprise Architecture as part of strategic planning. In typical IT organizations, there many separate practices and disparate repositories used to manage IT, from strategic planning through operations. The reality is that i...

Join Fred Champlain (Agile Evangelist) and Andy Jordan on this podcast episode as they discuss the product feedback capability and why it is so critical to delivering for your customers. With businesses seeking to improve on time to market and organizations seeking to improve on time to value, Product Managers are under even more pressure to perform. Product feedback allows those Product Managers...

Join Fred Champlain (Agile Evangelist) and Doug Page on this podcast episode as they discuss why shared goal frameworks are important and how Agile teams approach them. Objectives and Key Results (OKRs) is a widely popular framework with Agile teams as it’s encompassed in the Scaled Agile Framework (SAFe). OKRs encourage businesses to shift from task-based work to goal-orientated work while focusi...

Join Fred Champlain (Agile Evangelist) and Doug Page on this podcast episode as they discuss which Agile value metrics to use to deliver value to customers. You can’t improve what you don’t measure, and you also need to measure the right things. Using relevant Agile value metrics are essential for businesses to evaluate and improve their Agile work methodologies. Flow of business value, outcomes,...

Join Fred Champlain (Agile Evangelist) and Doug Page on this podcast episode as they discuss Agile funding and how it compares to traditional finance operations. Agile funding is a flexible budgeting model that allows businesses to respond to changing circumstances and invest or reallocate where the most value is achieved. With its value-focused approach, Agile funding aligns with the importance o...

Join Fred Champlain (Agile Evangelist) and Doug Page on this podcast episode as they discuss the value of Scaled Agile Framework (SAFe) and how to launch a SAFe transformation in your organization. Businesses have always been planning. However, as technology quickly evolves, organizations need to accelerate their processes to test, design, develop, and deliver software. SAFe enables organizations...

Join Anna Kotliarevskaia (Sr. Principal Product Manager) and Andy Jordan on this podcast episode as they discuss the value and importance of developing better dynamic strategy management with roadmaps.   The world’s changing. Fast. And organizations have to keep up, or risk falling behind and losing out to their competitors. That need to evolve rapidly is driving a lot of activity &ndas...

 Join Debbra McGrath and Greg Sahnd for a discussion about why hybrid project management is needed and how organizations can best enable it. The episode features Greg Sahnd (ServiceNow PreSales Solution Consultant) sharing insights based on his first-hand experience as a hybrid project management practitioner. Hear why Greg believes Agile transformation efforts alone are not enough; how organ...

In this Episode, Debbra McGrath is joined by two ServiceNow team members, Nick Tudisco (Agile Transformation Lead) and Anand Ramchandani (Principal Product Manager, IT Workflow)for a discussion about ServiceNow’s own agile transformation journey, including the challenges we faced –to which many organizations can also relate– and how our transformation is positively impacting...

Join Debbra McGrath with Andrew Haugland (Sr. Advisory Solution Consultant, ServiceNow ITBM) and Joe Offenberg (Sr. Advisory Solution Consultant, ServiceNow DevOps) on this podcast episode as they discuss how organizations are enabled to align their entire value stream – from ideation to delivery of business value – with ServiceNow Agile Development and DevOps. Learn how ServiceNow ITB...

Join Al Hsu (Sr. Principal Product Manager) and Andy Jordan on this podcast episode as they discuss the value and importance of managing applications as investments. APM is the integrated management of an organization’s digital assets, and it’s a game changer. When you have a centralized view of all the applications and services that exist in your organization you can immediately deliv...

Join Andy Jordan and Doug Page on this enterprise agility podcast episode where they discuss how funding models need to change for continuous planning. They dive into a discussion regarding how the way dollars are allocated within the organization determines behaviors, as well as how traditional funding can be disconnected from the customer experience. There is a need to change planning from an an...

Join Andy Jordan and Debbra McGrath (Sr. Technical Product Marketing Manager, ServiceNow) on this podcast episode as they discuss the importance of business outcomes to drive enterprise agility. They discuss the challenges that organizations face in managing these outcomes. Many organizations start with good intentions to define and measure outcomes, but the pressures of vanity metrics (a.k.a., tr...

Join Andy Jordan and Pradeep Bansal (Director, Product Management – ITBM solutions) on this episode as they discuss the importance and value of managing business outcomes. They cover the challenges that organizations face when it comes to managing outcomes, and the value of aligning them from top to bottom. They dive into questions such as, how do outcomes differ within the various laye...