SERCO of Texas
Employability
The official podcast of SERCO.
Be sure to visit the podcast's website and support the creator: www.sercooftexas.com
Author
SERCO of Texas
Category
Podcast website
Latest episode
Mar 11, 2025
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Episodes
E41: Diversity Equity and Inclusion for Organizations- Part One 07.04.2021 14:46
DEI consultant Kay Fabella joins the program for a 2-part conversation about how organizations can create a culture of diversity, equity and inclusion. To learn more about Kay, visit https://kayfabella.com/
E40: Tips for Recruitment and Retention 29.03.2021 18:05
Manuel Ugues, Regional Director for SERCO of Texas, returns to the program to discuss recruitment and retention tips in a post-pandemic world. Discover what employees are most looking for in this time of remote work, and how to use technology to enhance recruitment and retention efforts.
E39: Dealing with Distractions 16.03.2021 18:49
Manuel Ugues, Regional Director for SERCO of Texas, returns to the program to discuss how to handle distractions, and some of the unique distractions that have come up as many of us work in remote locations. Discover how to stay focused, grounded and productive.
E38: Making a Career Change in 2021- Part Two 06.02.2021 22:30
In part two of this two-part episode, Geraldine Hogan, author of Career Moves for Teachers and Other Professionals: Strategies for a Successful Job Change, joins the program to reveal how to have a successful job change. Discover the mindset and actions that are needed for success.
E37: Making a Career Change in 2021- Part One 06.02.2021 21:02
In part one of this two-part episode, Geraldine Hogan, author of Career Moves for Teachers and Other Professionals: Strategies for a Successful Job Change, joins the program to reveal how to have a successful job change. Discover the mindset and actions that are needed for success.
E36: Making Resolutions in a Post-Pandemic World 24.01.2021 22:05
Dr. Frank Farley, Professor of Psychology at Temple University and previous president of the American Psychological Association (APA), joins the program to discuss how and why to make resolutions in an uncertain world.
E35: Dealing with Grief During a Pandemic 10.12.2020 21:14
In this episode, you'll hear from Dr. Patti Ashley, a psychologist who specializes in helping people recover from grief and loss. Discover how to bounce back from the grief of a job loss, and the multiple losses that everyone is feeling during the COVID-19 pandemic. Dr. Ashley also reveals how grief effects the brain and tips for self-care.
E34: 2020 and Beyond- Looking Back and Moving Forward 11.11.2020 25:05
Manuel Ugues, Regional Director for Serco of Texas, joins the program to share reflections about 2020, and the change of mindset that's been required, as well as the expanding circle of consideration. He also shares his thoughts about what we need to keep in mind moving forward for 2021.
E33: Trauma is Real- Meeting Challenges and Creating Positive Change 02.09.2020 20:34
Venice Garner-Moore and Vernon Moore, co-owners of Embrace Your Difference, join the program to discuss how they help people heal from trauma, and the unique challenges that the COVID-19 pandemic has created. Discover how to be resilient and create positive personal and social change.
E32: The Intersection of Race, Racism, and Workforce Development 05.08.2020 20:28
In this episode, you'll hear from Clair Minson from New Orleans Business Alliance, as she is interviewed by WORKFORCE180 CEO Mike Fazio for a conversation about equity and equality in workforce development.
E31: Thriving in the New Normal 30.07.2020 20:07
Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss how job seekers and businesses can thrive even during the COVID-19 pandemic. Discover what job seekers need to think about when it comes to reskilling and upskilling and the "silver lining" to the pandemic.
E30: Tips for Working From Home 07.07.2020 22:05
The COVID-19 pandemic has caused many employees to work virtually. In this episode, you'll hear from Manuel Ugues, Regional Director for Serco of Texas , as he discusses tips for successfully working from home.
E29: Responding Effectively During Economic Disruption 17.06.2020 29:40
In this episode, you'll hear from Manuel Ugues, Regional Director for SERCO of Texas, as he discusses the impact of the COVID-19 pandemic on the regional economy, and how the workforce system has responded. He also reveals the transition that SERCO had to make as an organization from providing in-person services to providing virtual services, and shares lessons and takeaways for businesses.
E28: Leadership During Times of Crisis 06.05.2020 22:09
Jonathan Clark from The Eighth Mile Consulting, joins the program to share his perspective on what leaders need to do in times of crisis, and the leadership qualities that are most needed at this time.
E27: Mental Health Wellness During COVID-19 27.04.2020 22:08
Kevin McCloskey, Director of Partnership Development at Disability Solutions, and Michelle Weinstein, Residential & Clinical Services Manager at Ability Beyond, join the program to discuss the importance of mental health and emotional wellness during COVID-19. Discover what employees and employers can do to address and meet mental health challenges.
E26: The Power of MIndset 14.04.2020 17:04
In this episode, you'll hear from Manuel Ugues, Regional Director for Serco of Texas, as he discusses the importance and power of mindset, and how to overcome difficult challenges. Note: This episode was recorded prior to the COVID-19 pandemic.
E25: Meet Mr. Adrian Lopez, Chief Executive Officer at Workforce Solutions Alamo 27.02.2020 21:11
Mr. Adrian Lopez, Chief Executive Officer at Workforce Solutions Alamo, joins the program to share his vision for the region, and the importance of partnerships to grow the local economy. He also discusses the importance of effective communication with stakeholders, and the self-care activities that help him unwind in his spare time.
E24: How LinkedIn Supports Job Seekers and Employers 20.02.2020 19:48
Sean Galvin and Jake Hirsch-Allen join the program to discuss the work that LinkedIn is doing to help close the skills gap and reveal why data needs to be a priority for government and employers. They also share the various ways that LinkedIn supports employers and job seekers. .
E23: Lessons on Leadership 08.02.2020 18:21
David Neal, Director of The Eighth Mile Consulting, joins the program to discuss the characteristics of a successful leader, and how leaders can motivate their team. Discover the biggest mistakes that leaders make, and the relationship between risk and opportunity.
E22: Tapping Into The Labor Pool of Persons With Disabilities 17.01.2020 14:39
Kevin McCloskey, Director of Partnership Development at Disability Solutions joins the program to reveal the business case for employers to hire persons with disabilities. He discusses the efforts that have been made to change the mindset of employers, and shares how employers can be proactive about tapping into the valuable labor pool of persons with disabilities.
E21: Preparing for Success in the New Year 31.12.2019 18:13
Manuel Ugues, Regional Director for SERCO of Texas, joins the program to discuss what he does personally and professionally to prepare for the new year. Discover how to evaluate your successes and challenges from the previous year, and how to set goals and maintain momentum for the year ahead.
E20: The Power of Gratitude 11.12.2019 17:16
Manuel Ugues , Regional Director for Serco of Texas, shares his thoughts about the power of gratitude to achieve both personal and professional success. He also reveals what he is most grateful for, and how to build a culture of gratitude in your organization.
E19: Challenges and Opportunities in Youth Services 02.12.2019 23:27
In this episode, you'll discover the challenges and opportunities facing youth as they enter the workforce, and the services provided to help youth overcome barriers. Discover how to help youth meet their immediate needs, while encouraging them to prepare for a career.
E18: Tips for Employee Engagement and Retention 20.09.2019 23:34
In this episode, you'll hear from Manuel Ugues, regional director for Serco of Texas, as he discusses the importance of employee engagement and retention, and various strategies for finding and keeping talent for your organization.
E17: Social Media and Job Seekers 18.04.2019 26:02
Tricia Driscoll, founder of KO Integral Marketing, joins the program to discuss the importance of social media and having a digital presence for both employers and job seekers. Discover some of the biggest mistakes that job seekers often make when it comes to social media, and what to do instead.
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