Common Thread Collective
Ecommerce Playbook: Numbers, Struggles & Growth
2020 transformed the world of ecommerce forever. For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain. So how do you navigate this dangerous new reality? No matter how you do it, you’d better not do it alone. That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses. Whether you need a clear view on the macro issues affecting the world of eco...
Author
Common Thread Collective
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Podcast website
Latest episode
Jul 9, 2026
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Episodes
Why Bambu Earth: An Antifragile Analysis 27.01.2022 42:01
What’s the best use of your investment? In this episode of the Ecommerce Playbook Podcast, Andrew dives into the specifics of 4x400’s decision to go all-in on Bambu Earth. “If you’re like me and you love solving problems, it’s really hard to cut bait on stuff that has a lot to like about it.”
21 Antifragile Ecommerce Tactics (Roundtable) 20.01.2022 1:07:17
Resilience is often the key to success. In this episode, Andrew is joined by Common Thread Collective executives Orchid Bertelsen, Taylor Holiday, and Aaron Orendorff to discuss the seven characteristics of an “antifragile” ecommerce brand + 21 tactics. - Read the full article on developing an antifragile ecommerce brand: https://commonthreadco.com/blogs/coachs-corner/antifragile-ecommerce - Watch...
“Aggregator Madness” and Major Changes at 4x400 13.01.2022 31:22
Transitions are on the horizon. In this episode, Andrew provides his assessment of the aggregator model, the landscape for aggregators as a whole, and how that assessment informs incoming changes at 4x400. “We are now about four years into this journey of running an aggregator, and we have learned a lot.”
Black Friday Results & Lessons Learned 14.12.2021 19:14
Lose, win, and draw. Three brands with three different outcomes. In this episode, Andrew follows up on Black Friday, Cyber Monday and the lessons he’s bringing into 2022. “I’ve done Black Friday a lot of times now, and every year there’s more to learn.”
Expectations for Black Friday, Cyber Monday 07.12.2021 14:25
The supply chain, inflation, product volume — a multitude of factors went into ecommerce planning for the holiday season. In this episode, recorded prior to the big weekend, Andrew shares his expectations, offers, and reasoning behind each of his brands’ Black Friday, Cyber Monday strategies. “Like everything related to the time that we live in, it is so hard to forecast.”
Ecommerce Data from ~230 Businesses & $2.3B+ in Revenue 11.11.2021 1:02:54
In this bonus (dare we say, “emergency”) episode of the Ecommerce Playbook Podcast, Andrew is joined by CTC’s VP of Marketing, Aaron Orendorff, and CEO, Taylor Holiday. Go behind-the-scenes as they share, benchmark, and examine the DTC metrics that matter most. “What we’re hopeful to do with this information is to help add another layer of context to your questions and struggles in a way that prov...
The Anatomy of a Well-Executed Product Launch 09.11.2021 25:01
How do you create products that generate value over time? In this episode, Andrew shares the what, why, and how of a recent Modern Fuel launch. “When you launch a product, you need to keep the fundamentals in front of you and keep moving forward.” Link to Legends Collection: https://modernfuel.com/pages/legends
The Simplest Way to Maximize Black Friday (SPOILER: AOV > Everything) 03.11.2021 9:19
It’s not too late! In this week’s episode, Andrew shares his best strategy for a successful ecommerce holiday. “The way you maximize the moment with past customers, new customers, and everyone in between is strategizing for AOV.”
How to Maximize Your Email and SMS 27.10.2021 16:54
Customer acquisition deep dive — with all the numbers! Andrew explores how to nudge subscribers into becoming customers. “People on my list who have never purchased before are very unlikely to purchase after a certain point without some kind of offer or discount.”
Your Most Underutilized Marketing Asset 19.10.2021 24:39
We’re getting tactical. This week, Andrew shares strategies for using email and SMS subscription lists to acquire customers. “How do I turn those lists into dollars?”
Operational Leadership & Building Meaning into Your Business with Orchid Bertelsen 12.10.2021 51:06
In this special episode, Andrew Faris and Taylor Holiday, CEO of Common Thread Collective, talk with Orchid Bertelsen — CTC’s new Chief Operating Officer. With six years of experience at Nestle USA, Orchid explains why operational leadership is no longer a luxury for DTC ecommerce brands. “The problem isn’t that people aren’t willing to take hills. They’re willing to take hills, but sometimes they...
The Failure of Genuine Canine 06.10.2021 26:17
Nobody has the Midas Touch. In this episode, Andrew shares four things he would have done differently with the Genuine Canine brand before ultimately selling it. “When you’re losing, you don’t want to keep doing that thing over and over again.” As mentioned in the show ... Kynship Influencer Marketing: https://kynship.co/
You Need Convictions, Not Just Affirmations 15.09.2021 27:33
Do you feel like you’re running your business based on what others have told you to do? In this episode, Andrew shares how his team at 4x400 is working to develop real points of view, core beliefs, and values. “What I am experiencing right now as a CEO is the things I believed were true before are just starting to be internalized. I wish I would have done that sooner.” Now through Sept. 23, visit...
Product Development Is The Future 09.09.2021 34:06
The number one way to build your brand is to put products in peoples’ hands. In this episode, Andrew shares how 4x400 thinks about product development. “I’m betting a lot of the future of 4x400 on our ability to develop awesome products for our customers.” BONUS: Visit youradmission.co and get free access to our exclusive online community with trainings, tools, and support for your ecommerce brand...
Revisiting Our 31 Bits Influencer Marketing Strategy 07.09.2021 36:40
The best influencer marketing starts palms down — giving without asking for anything back. In this week’s episode, Andrew is joined by Cody Wittick, Co-Founder and Managing Partner at Kynship, to discuss the ups and downs of 4x400's influencer marketing strategy with 31 Bits. “If you are serious about building influencer relationships that work, it’s going to have to be authentic, and it’s going t...
Solve The Next Problem Next 31.08.2021 14:05
If you could change one thing about your business, what would it be? In this episode, Andrew shares the number one thing 4x400 is doing to improve as a team. “The most important thing you can do when things are challenging is to solve the next most important problem next.”
Our Biggest Revenue Day Ever 16.08.2021 57:44
Over $100k in one day?! In this week's podcast, Andrew and special guest Dave Rekuc — VP of New Brands at 4x400 — share the secrets to the highest revenue day in 4x400's history. “The 100% locked-in promise from this show: Guaranteed highest revenue day ever.”
5 Easy Wins 04.08.2021 22:32
Ready to jump in and get some wins? In this episode, Andrew shares five things you can do right now in your business to generate more revenue. “Last week, I talked to you about losing streaks. So today, let’s go from ‘therapy’ to super practical!”
On Losing Streaks 28.07.2021 23:14
If you’ve ever played sports, you know what it feels like to be on a losing streak. In this episode, Andrew shares his personal experience of pushing through periods of loss with 4x400’s brands. “One thing that I’m doing with losing streaks is reminding myself: This too shall pass.”
Bad Brands Are Going Away (Here's How To Be A Good One) 16.07.2021 23:18
Measure what matters! Now more than ever, the 4x400 team is wrapping its heads around every number. In this episode, Andrew shares how they’re attacking KPIs in the ever-changing ecommerce landscape. “At the end of the day, we are trying to create brands that people love and operate efficiently”
Know Your Numbers (No, Your Real Numbers) 08.07.2021 12:24
Simplistic advice? It’s not. Even the most analytically minded operator can easily make costly mistakes. We did. In this episode, Andrew shares his biggest mistake of 2021: “Even if we’d been ‘successful,’ it would have been far too long for those dollars to turn into more dollars and not more costs.” https://www.youradmission.co/podcast
How To Handle Worthless Facebook Data 01.07.2021 46:17
ROAS is plummeting. Reporting is a mess. And the sky is falling across paid media. As a guide through the storm, Taylor Holiday joins the pod to answer one question: “How in the world are we possibly analyzing Facebook ad data right now?”
“We Bled”: Product Development with 365 Holdings’ CEO Kelcey Lehrich 23.06.2021 50:27
Tune in for a candid conversation with special guest Kelcey Lehrich, the CEO of 365 Holdings, an ecommerce holding company with six brands in its portfolio plus a fulfillment service. Together, we tackle one of the most difficult challenges ecommerce brands face: product development.
Don't Give Up Too Soon On Your Email List 17.06.2021 24:10
Week-over-week, join Andrew Faris — CEO of 4x400 — where he shares the real-life numbers, struggles, and everything in between when running multiple ecommerce businesses. 4x400 is an ecommerce holding company that acquires, launches, and grows DTC brands (owned by Common Thread Collective). That means you’ll get to go behind the scenes into the raw truths. Even if it sounds crazy, this is the unpo...
The Downside of Tactical Marketing 03.06.2021 13:44
Andrew Faris — CEO of 4x400 — shares the real-life numbers, struggles, and everything in between when running multiple ecommerce businesses. On today's episode, Andrew shares the upside and downsides of approaching business decision-making from a tactical and data-driven lens, rather than via brand marketing efforts. 4x400 is an ecommerce holding company that acquires, launches, and grows DTC bran...
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