Earley AI Podcast

In this episode, Seth and Chris talk with Scott Taylor, the "Data Whisperer" about telling stories about data management. Highlights: 2:00 Data Whisperer origin story 9:30 Translating complex dry material into a story that resonates 11:30 Why master data is the most important data and how to help execs understand it 18:15 Bad data + AI = AS (Artificial Stupidity) 22:30 Every system demos...

In this episode, Seth and Chris talk with Henrik Hahn about driving innovation and change in his role as Chief Digital Offer at global chemical specialty giant, Evonik. Highlights: 12:30 Organizational change and culture science 14:30 Augmented intelligence vs artificial intelligence 20:00 On deciding where to start 29:00 Using data to measure success 39:00 Organizational design 44:00 Dealing with...

In this episode, Seth and Chris talk with Jim Iyoob about using data and AI to deliver customer experience that matters. Highlights: 2:25: Our celebrity guest…Named top 20 influential people to follow on twitter and who has been inducted into the CX Hall Of Fame 8:10: Adding value & being a great person….Let’s look at the customer experience through the customer’s lens 17:10: AI as a plug and...

In this episode, Seth and Chris talk with Tom Davenport, author of The AI Advantage How to put the artificial intelligence revolution to work. 4:40 On getting started in this space 7:47  What is most important today for organizations that are trying to operationalize AI  16:05 How organizations are doing in the human collaboration space and knowledge space 21:26  What is slowing organizations down...

In this episode, Seth and Chris talk with Michael Schrage, Fellow at MIT Sloan School's Center for Digital Business and author of the book, "Recommendation Engines." Highlights: 3:44: checkered past 12:50: covering the overwhelming nature of technology 15:50: why do people make decisions 18:21: Perfect choice-what are the right choice architectures? 24:25 Recommendation engines: The...

In this episode, Seth and Chris talk with Stephanie Lemieux, President of Dovecot Studio about the nuts and bolts of taxonomy and information architecture. Highlights: 1:42 - Stephanie Lemieux background & Relationship with IA & Taxonomy 7:30 - Complexities & Foundational Problems 15:05 - Graph data and knowledge graphing 22:15 - Dynamic roles within an organization 37:27 - Leveraging...

In this episode, Seth and Chris talk with Jeff Coyle about how AI is impacting content strategy. Highlights: 2:55 - Craft beer - on winning the award for a Mexican lager 10:00 - Jeff's path to a passion for SEO 14:30 - On using data to decide what to write about 20:00 - What does Google think you think is important on your site? 25:00 - Publishing low quality content is like a time bomb 36:00...

In this episode, Seth and Chris talk with Mark Anderson about the new field of pattern discovery and its impact on AI. Highlights: 11:45 Path to pattern discovery 17:15 Eliminating the  hypothesis and focus on the data with a Y value 30:00 Solving the most challenging problems with pattern discovery 40:00 Making sure this technology is only used for good 42:15 Identifying a COVID test that is 98%...

In this episode, Seth and Chris talk with Tim Huckaby about the his experience as a software developer in the 90s and his take on the future of AI and computer vision. Highlights: 4:30 Developing software at Microsoft in the 90s 11:00 Hollywood stories 14:30 Leaving Microsoft and building an app dev firm 17:00 Building CNN's "Magic Wall" 22:30 Predictions gone wrong and right 29:00...

In this episode, Seth and Chris talk with Sean Martin about the development and practical applications of knowledge graphs. Highlights: 5:30 – First online sports scoring website launched 9:00 – First forays into semantics applications 13:00 – Getting through scaling issues 16:30 – On needing to build the entire stack for knowledge graphs  18:00 – The business problems that Cambridge Semantics sol...

In this episode, Seth and Chris talk with Paul Zhao about making AI more accessible for everyone. Highlights: 5:00 on being a tech entrepreneur 30:00 after the buy out challenges - what now? 39:00 advice to the non-technical on gaining business value with AI/ML 50:00 on build vs buy  Contact Paul: https://www.linkedin.com/in/ppzhao/ Thanks to our sponsors: Earley Information Science CMSWire Market...

In this episode, Seth and Chris talk with Paul Lasserre about his experience developing applied AI applications.  Highlights: 4:15 Link between AI and chasing pirates in the Navy 7:00 On getting into customer experience as a ML problem 10:00 On the challenges of internally selling new ideas 15:00 On measuring success 18:30 On rules vs machine learning 26:30 Creating a better customer experience 28...

In this episode, Seth and Chris talk with Henrik de Gyor about his research on synthetic media. Highlights: 11:15 Defining synthetic media 13:30 Rights management 19:14 Nefarious applications 21:30 Provenance  & Ethics 37:00 Applications and tools today 48:30 Future applications Links Book: Synthetic Media: The Next Reality https://www.amazon.com/gp/product/B09MJW7BX1/ Podcast: Synthetic Media...

In this episode, Seth and Chris talk with Linda Andersson, Founder & CEO of Artificial Researcher about AI powered semantic search. Highlights: 5:00 - Linda's journey to her work 14:20 - Domain knowledge and ontologies 17:07 - Knowledge extraction 20:05 - Why we need ontologies 20:50 - Bias and not knowing what you don't know 25:40 - Structuring and curating the knowledge base 30:00...

In this episode, Seth and Chris talk with Adam Sutherland about AI and machine learning in media and content. Highlights: 2:20 Adam talks his journey from Asian studies to Amazon. 12:00 A day in Adam's life and cool problems customers are solving 17:30 Why we still can't find what we want on streaming services 21:00 Biggest barrier to entry to AI enhanced solutions 24:00 Best practices f...

In this episode, Seth and Chris talk with Massood Zarrabian, CEO at BA Insight about how enterprise search is evolving - getting better (bringing greater value) and costing less. Congratulations to BA Insight on receiving the KMWorld 2021 Readers' Choice Award - Best Enterprise Search! Highlights: 1:15 Massood's road from a Civil Engineering degree from MIT to BA Insight. 5:00 Massood&ap...

In this episode, Seth and Chris talk with Mike Kaput, Chief Content Officer at Marketing AI Institute, about how out-of-the-box AI is providing immediate value to businesses of all types.  Highlights: 4:04 Mike's day to day & background 11:30 Use cases & Planning 28:02 Ethics  & Bias 36:45 Where do you start with AI in marketing? 40:00 Differentiation vs Standardization 43:30 Barr...

Many companies are turning to chatbots and virtual assistants to improve customer experience and increase operational efficiency. In the past text and voice channels were distinct. Now, tools and technologies are emerging to support omnichannel virtual assistants that seamlessly blend text and voice. However, voice and text interactions are quite different and have specialized design requirements....