DrivingSales Defining Leadership

In this episode of the DrivingSales Dealership HCM podcast, Bart and Jason discuss the steps to creating a reward structure for your dealership that motivates your employees and leads to increased results. Discover creative methods for incentivizing your people other than money that you should try today. Listen now!

In this episode of the Dealership HCM podcast, Bart and Jason sit down with employee retention expert Clint Pulver to discuss tactics that dealers can use today to engage and develop their employees. Learn about the “mass exodus” in store for dealerships that aren’t prioritizing their employee needs today and how to avoid the fallout at your store. Also, discover the 5 “C”s of becoming a meaningfu...

In this episode of the DrivingSales Dealership HCM podcast, Bart and Jason discuss some of the most common challenges faced when launching a career pathing process and share best practices for dealers to consider. Identify and address the obstacles that frequently come up when launching, managing, and making the process stick at your dealership. Listen today! Notes: [Video] Leadership Lessons from...

In this episode of the DrivingSales Dealership HCM podcast, Bart and Jason sit down with author and Leadership Expert, Bob Morgan to discuss the disciplines of effective leadership. Bob shares many of the leadership lessons he learned throughout his career in retail automotive and how good leaders can leverage these disciplines today to motivate their people and increase results. Don’t miss this e...

In this episode, you'll discover the seven steps to developing career paths today. Bart and Jason take a deep dive into career paths and how to make them a reality at your store with these actionable steps.

In today’s episode, Bart and Jason discuss the needs of dealership employees today in order to grow and develop. Learn the importance of implementing employee development processes at your dealership and how to get started today. Notes: Learn more about the DrivingSales Master Class here: https://bit.ly/3qhRL2O

In this episode of the Dealership HCM Podcast, Bart and Jason discuss the importance of creating career paths for your employees. Career paths are a key component to motivating and engaging your employees and should be a priority at any dealership. Notes: Learn more about the DrivingSales Master Class here: https://bit.ly/3qhRL2O

In this episode, Sean Kelley of Car Motivators stops by to discuss coaching with Bart and Jason. They talk about the value of coaching and how it improves your employee engagement. You’ll learn why you need that skill and discover techniques you can use to hold a coaching session with your employees. Notes: Sean Kelley contact: C: 314-323-8234 O: 888-921-0221 sean@carmotivators.com

In this episode, Bart and Jason are joined by Brad Lillie, President of Fixed Up Pro and Fixed Operations expert as they discuss training and developing employees on the fixed ops side of the dealership. Brad shares insights that he’s learned from his many years in the business and discusses the actions and behavior that need to be prioritized in order to have a successful Fixed Ops team. You’ll c...

In this episode, Bart and Jason discuss the importance of giving quality feedback and coaching and how this one of the most important tools that a manager has at his disposal to develop their team. By mastering this skill, managers will be able to engage and motivate their employees in a way that leads to long-lasting improvement. Don’t miss this episode! Notes: Learn more about the DrivingSales M...

In this episode, Bart and Jason discuss the key components of a successful scorecard review. Learn how to leverage this process at your store to increase the performance of your people and improve the dealership culture. Bart and Jason share some really helpful tips to making this process a reality at your store. Notes: Top Questions for a Scorecard Review: https://www.drivingsales.com/jason-volny...

In this episode, Bart and Jason discuss tips for Managers to get their employees engaged. Learn how an engaged employee will be a problem solver at any store. Bart and Jason also talk about the importance of putting our people in the driver's seat of their own success. Notes: Learn more about the DrivingSales Master Class here: https://bit.ly/3qhRL2O

We've discussed the importance of selecting and tracking metrics that allow you to better understand the success of your employees, but how will you know you've chosen the right ones? In this episode, Bart and Jason discuss several filters that you can use to determine if you are focusing on the right metrics for your team. We discuss how to make sure that the tasks and activities that you measure...

In this episode, Jason and Bart discuss the importance of choosing the right metrics to track for your team and how those generally fall into two categories, effort and performance metrics. We'll highlight the difference between these metrics and how both are critical to fully understanding the performance of your employees and how managers who don't prioritize both kinds of metrics will have an u...

In this episode, we discuss the need for dealers to focus on their Employee Experience and this significantly affects your CX. We'll also discuss trust in the dealership. Not only trust between the customer and dealership but trust between employees and managers and how this relationship directly impacts the customer experience. Check it out here!

The latest episode of the DrivingSales podcast is here! Bart and Jason discuss the best ways for dealership employees to give and receive feedback. They also dive into the best way to approach feedback for the younger generations of employees today in order to get results. Don't miss this episode! Notes: Get the Gallup report here: https://www.gallup.com/workplace/238064/re-engineering-performance...

Bart and Jason sit down to discuss how employee scorecards can help dealership leaders develop and motivate their employees to perform at a higher level. Bart and Jason go into detail about how dealerships can implement a scorecard process and make it stick across the organization. Resources: Managing Your Human Capital- https://wp.drivingsales.com/wp-content/uploads/2020/12/DrivingSales-WhitePape...

Learn to build a career path for any job role in your dealership. Your new-hires should have a path with multiple levels, performance achievements, habits, and training based on their individual needs. If you are interested in getting more hands-on experience, join our No-Cost Employee Management Master Certification to learn, build, and implement key processes that drive engagement and high perfo...

The workforce is changing and we must change with them. There are several key processes that top-performing dealers use to help drive engagement and high performance of the modern workforce. Traditional practices to recruit, train, and retain top talent are no longer enough.