Drive With NAR

Many real estate professionals strive to be authentic on social media, but where is the line in the sand? What you say about your clients, your listings and yourself could reveal valuable information to bad actors who may be looking online for an easy target. Host Tracey Hawkins speaks with two social media superstars in the real estate profession about the online boundaries they set to protect th...

Many real estate agents who are frustrated with their business amid a stalled housing market may be thinking it's time for a change. They might be tempted to seek greener pastures at another brokerage where they think their growth will be better supported. Recorded at NAR NXT, The REALTOR® Experience, in Anaheim, Calif., host Marki Lemons Ryhal invites three brokers onstage in front of a live audi...

The real estate market is changing on a daily basis, and the housing data you're looking at today may not be relevant tomorrow. So, how do you know which statistics to pay attention to, and how reliable can they be? Host Marki Lemons Ryhal goes behind the numbers with real estate pros Barb Betts and Mark T. Donnelly, both of whom have developed specific strategies around applying industry research...

When real estate professionals develop a comfortable work routine, it's easy to fall into patterns of practice that potentially could put you at greater risk. An agent with more than 20 years of experience and one who's been in the business just under a year talk about their impressions of safety in the industry.

Real estate professionals can honor military veterans by getting educated about how VA financing works. This knowledge will help agents bust pervasive myths that sometimes put military home buyers at a disadvantage in the transaction. Host Marki Lemons Ryhal discusses serving those who serve with two military experts who teach NAR's Military Relocation Professional certification. Hear why they say...

Even if your personal data, like passwords, credit card numbers or transaction details, are in the hands of cybercriminals, there are steps you can take to minimize the potential damage. Of course, it would be more advantageous for real estate professionals to make a habit of following these best practices before their data is at risk. Host Tracey Hawkins speaks with IT expert Burton Kelso and Mar...

The National Association of REALTORS® is at trial defending the American MLS model, which is being challenged in two class-action antitrust lawsuits. The first case in Kansas City, Mo., known as Sitzer/Burnett, is happening now. And the outcome could have a lasting impact on the way real estate transactions operate. Host Marki Lemons Ryhal speaks to NAR Chief Legal Officer Katie Johnson to help yo...

The cyberattack on MLS vendor Rapattoni, which took down 23 MLSs nationwide for weeks in August, has left real estate agents and brokers wondering how they can prepare for the next time something like this happens. (After all, hackers are virtually guaranteed to target MLSs again in the future.) Podcast host Marki Lemons Ryhal speaks with two members of NAR's MLS Technology and Emerging Issues Adv...

When preparing for a natural disaster, real estate professionals need to think about safety in terms of not only their physical workplace—whether at their home, office or elsewhere—but also their access to critical business and client data. Take it from REALTOR® Rocky DeVon, whose community in Washington state was burning in a wildfire at the time this episode was recorded in August. Host Tracey H...

"There is no such thing as privacy." That's a warning from national real estate safety trainer and educator Tracey Hawkins when it comes to how practitioners operate online. All the tools real estate agents and brokers use on a daily basis—even Google—are capturing their personal data and that of their clients, Hawkins says. And new real estate technology enhancements, like artificial intelligence...

Though real estate agents are independent contractors, brokers are wise to offer safety training and other resources to help agents protect themselves on the job—partially to avoid possible liability. Brokers who have built safety programs for REALTORS® at their companies discuss how they did it and how it's helping.

Real estate technology developers aim to solve pain points in the transaction. But unless they have intimate knowledge of how the real estate business works, how do these developers know whether their products are making a difference for you? That's where real estate pros come in. You can work with developers to offer insights into how their solutions are working in the market and what they can do...

An Indiana real estate agent tells her harrowing story of being attacked at a vacant property. Thought leaders assess the real estate industry's effectiveness at highlighting workplace safety issues and discuss how real estate agents and brokers can consistently avoid becoming a victim of crime. Plus, an honest take on the threat level for women versus men.

When Jenean Watson was searching for an avenue to give back to her community, she tapped her local REALTOR® association in Sacramento, Calif., for ideas. That opened doors leading to the creation of a homebuyer expo, which now educates hundreds of underserved would-be owners. Watson joins 2020 Good Neighbor Linda Brown—who builds tiny home villages for people experiencing homelessness—and host Mar...

Many of your clients want to upgrade their home or commercial space to be more energy efficient. But the question is: What do they need to invest in to achieve that goal? Should they replace all their windows? Purchase all-new Energy Star appliances? Install a new HVAC system? Location is a determining factor when deciding which green upgrades will earn the greatest return on investment. But there...

You and your clients feel it every day: the inventory crunch. Your clients are frustrated with too few options on the market, and you might be feeling stuck, wondering what you can do to make the situation better. You'll find that your voice as a REALTOR® is one of the most important tools you have to create change for your clients. Drive With NAR host Marki Lemons Ryhal talks to two REALTORS® on...

A lot has been happening in America's schools lately. Battles over the appropriateness of classroom curriculum and books in school libraries have captured the national conversation. This may lead to more questions from your clients about the suitability of local schools for their children. You must remember that it's a violation of fair housing law to give customers your opinion about school quali...

Potentially the most contentious part of a real estate transaction, the appraisal can cause angst for both agents and their clients. Buyers and sellers want reassurance that the value of the home will hold up, but you, as the real estate pro, may think it's completely out of your hands. Not so, say two appraisers who also have experience working as agents. In this episode, listen to their advice o...

You're excluding a lot of potential customers by not serving different types of communities. Two REALTORS® explain why DEI is a business decision.

New agents may find it challenging to win over potential clients' trust when they don't have a track record in real estate to point to. Even experienced agents who are entering a new niche may have trouble articulating their competence in a market that's unfamiliar to them. This is when you can amplify your status as a REALTOR®. Two pros who are in the early stages of their career explain how they...

As you prepare for the year ahead, are you creating a business plan for 2023 that not only supports your professional growth but also your work-life balance? Two REALTORS® who lead agent development at their companies discuss how to use your annual business "roadmap" to set expectations for both your job and your life.

You may think of professionalism in terms of how you're dressed for client appointments, whether you respond to calls and emails in a timely manner, or what you say out loud when you're touring a home. But your interactions with clients aren't the only consideration when thinking about your level of professionalism. What about how you work with cooperating agents or take advice from brokers and me...

  Evolving wire fraud schemes and ransomware attacks are putting you and your clients at risk every day. Randy Hatada, CRS, broker-owner of Xpand Realty in Las Vegas, had his company's phone line—which was in operation for 13 years—taken down and held for ransom. Bill Soffel, president and CEO of ERA Team VP Real Estate in Chautauqua, N.Y., has helped his agents and their clients recover from wire...

Jen Stanbrough lost her close friend and fellow real estate agent Ashley Okland, who was shot and killed at an open house in Des Moines, Iowa, in 2011. Kitty Wallace was stalked for months, finding notes on her windshield from a man who had three years' worth of her real estate ads in his trunk. These two REALTORS® say practitioners can't ignore the inherent risks of their job and must adjust how...

People in countless communities across the country need help every day, and REALTORS® are stepping up to fill the void. Whether it's providing holiday meals to neighbors or giving a local high school band new instruments, REALTORS® are showing up for their communities. We spoke to two community development advocates, Maria Landmesser, managing broker of the RE/MAX Concepts office in Ankeny, Iowa,...