Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation

This week Dr. Ron Glickman , Award-Winning Author, CIO, and Professor at Cal State LA, joins host David Wright to discuss leadership lessons from his career journey and his book “Lead for a Change.”  Key Takeaways: (2:50) Surround yourself with people with complementary skills to fill in your gaps. (5:00) Get experience and training early in your career. (9:37) Control feelings like anxiety a...

This week, David Wright is joined by Jared Antczak , Chief Digital Officer of Sanford Health .  Key Takeaways - The importance of defining problems rather than solutions. - The challenge of shifting from a solutions-oriented mindset to a problem-first approach. - The significance of understanding an organization’s culture and dynamics.  - Sanford Health’s aspiration to become the premier...

This week, David Wright is joined by Jason Szczuka , Chief Digital Officer at Bon Secours Mercy Health and Lead at Accrete Health Partners to discuss: - His key life and professional lessons. - The importance of external focus in dealing with large companies. - Having a passion for problem-solving. - Staying resilient amid challenges and failures. - Embracing the present moment and mindfulness. -...

This week, David Wright is joined by Tahir Ali, Chief Technology Officer and Chief Information Security Officer at Montage Health , to discuss: - Approaching conversations with curiosity and empathy. - Tahir’s career journey from computer science to healthcare IT. - Leadership, compassion and understanding others. - Montage Health’s vision for IT and aligning technology with its mission. - Challen...

This week, David Wright is joined by Patrick Woodard , Chief Healthcare Information Officer at Monument Health , to discuss: - Patrick’s role as the Chief Healthcare Information Officer at Monument Health. - The importance of listening to clinicians and frontline healthcare workers to improve healthcare delivery through technology. - Starting as a physician and working to become an executive in th...

This week, David Wright talks with Lynda Pak , Divisional CIO - Global Brands and Functions of The Estée Lauder Companies Inc. They discuss the evolving landscape of the beauty industry, the integral role of technology and the significance of authentic human connections in business. Key Takeaways: (04:56) Celebrating Breast Cancer Awareness Month and the impact of the Estée Lauder Companies' globa...

This week, David Wright engages with Francesco Lagutaine , Chief Marketing, Communications and Digital Officer of M&T Bank , in a dialogue exploring the dynamism in the banking and financial sectors. They consider technological innovations and their implications, the significant pivot during the pandemic and the future of banking services. Key Takeaways: (06:12) Francesco underscores the essen...

This week, David Wright is joined by Scott duFour , Global CIO at FLEETCOR , to discuss: - The importance of focusing on the development of teams and talent as a key aspect of career growth. - The significance of teamwork and how, as one progresses in their career, investing in the development of people and teams becomes increasingly valuable. - The importance of considering diverse opinions when...

This week, David Wright is joined by Maria Russo , Chief Information Officer at OU Health , to discuss: - Maria’s career journey from Arthur Andersen to becoming a CIO. - Transitioning from consulting to healthcare and IT roles. - The implementation of Epic during the Covid era, including the challenges faced and lessons learned from the implementation. - Integration of IT systems after becoming a...

This week, David Wright is joined by Sastry Durvasula , Chief Information and Client Services Officer at TIAA , to discuss: - Actionable advice on reskilling and learning upskilling. - The importance of context in leadership and decision-making. - The challenges and opportunities faced in transforming a large organization like TIAA. - TIAA's mission and vision for the future, focusing on lifetime...

This week, David Wright is joined by Jim Miller , Chief Technology Officer of Market, Voice and Video at Symphony to discuss: -The importance of pursuing one's dreams without overthinking or waiting for the perfect conditions.  - The value of preparation and doing the necessary legwork to avoid being caught unprepared, drawing from past experiences. - Symphony’s focus on collaborative tools i...

This week, David Wright is joined by Mruna Asoori , Chief Technology Officer at First Command Financial Services , to discuss: - The importance of getting out of your comfort zone in any industry. - Weathering disruption and maintaining belief in yourself. - Mruna’s vision for the future of First Command. - The biggest challenges Mruna faces in undertaking a digital transformation at First Command...

This week, David Wright is joined by Alejandro (Alex) Carriles , Chief Digital Officer, EVP at Simmons Bank , to discuss: - How leading a team is like leading a jazz ensemble. - The challenges of changing decades-old practices in the finance industry.  - Leveraging digital solutions across banking. - Bridging the gap between the digital and physical world. - The importance of human-centered d...

On this episode, David Wright is joined by Chris Boult , CIO at the Center for Autism and Related Disorders (CARD) to discuss: - Chris’ professional journey from insurance to programmer to CIO. - Identifying when someone in an organization just isn’t the right fit. - The importance of collaboration and cooperation between teams. - Standing your ground, especially when you have data to back up your...

This week, David Wright is joined by Zafar Chaudry , MD, Senior Vice President and Chief Digital and Information Officer at Seattle Children's , to discuss:  - How healthcare is the same, no matter where you are in the world. - Funding for healthcare for children. - The importance of people and process over technology. - The power people find in simplicity when it comes to technology. - Using per...

This week, David Wright is joined by Walter Carter , Chief Digital Officer and CIO at Homestar Financial Corporation , to discuss: - The importance of predictability, stability and safety in a leader. - Thinking about people more than technology. - Applying musical tuning to groups of people. - The ways digital transformation is wildly different at different organizations. - The importance of data...

This week, David Wright is joined by Rolando Cabral , Chief Information and Transformation Officer at Springfield Clinic , to discuss: - How listening makes people better leaders. - Why when teams are happy, they will go the extra mile for a leader. - Why clinicians find user interfaces and workflows hard to learn, and how software development does not represent their needs. - How care providers a...

This week, David Wright is joined by Ken Grady , Chief Information Officer at IDEXX Laboratories , to discuss:  - Designing for change so you can embrace it. - The gap between skill sets and mindsets. - Keeping the learnings from the pandemic. - How AI can train people faster and better so they can do more work in less time. - The value of crises for learning. - Why Ken still does a weekly vi...

According to Rich Carter , Senior Vice President and Chief Digital Officer at Eli Lilly and Company , transformation is hard, even if a company is successful. But Rich can testify that a 147-year-old company has entered the era of digital innovation and is thriving. This week, join host David Wright as he and Rich discuss: - Convincing people to change and grow is hard, even when things are going...

Join David Wright as he speaks with Inderpal Kohli , Vice President and Chief Information Officer at Englewood Hospital. Inderpal talks about his journey from writing programs as a software engineer to becoming the CIO of Englewood Hospital. David and Inderpal talk about: - How a different way of managing workflow can be achieved by focusing on the outcomes. - The importance of discipline. - The c...

This week, host David Wright welcomes Joseph Moscola , Executive Vice President of System Operations at Northwell Health — the largest health system in New York. They discuss: - How you've got to take the long view when tackling digital transformation. - How Northwell Health is partnering with companies like Google and Salesforce to work on exciting projects. - Joseph’s conviction that healthcare...

On this episode, host David Wright welcomes Nimesh Mehta , Chief Information Officer at National Life Group , to discuss: - Nimesh's role at one of the top 10 life insurers in the U.S. - Why it's important to stop being comfortable and how leaning into discomfort is the fastest way to grow and learn. - Nimesh's life-changing realization that introversion equals superpower. - Diversity of thought,...

Join David Wright as he speaks with Rich Temple , Vice President and Chief Information Officer at Deborah Heart and Lung Center . Rich talks about his career journey and some of the significant lessons he has learned. David and Rich discuss: - How Rich went from majoring in political science and working at a law firm to becoming a CIO. - One of the most important lessons he learned over the years:...

This week, David Wright is joined by Jason Ewing , Chief Information Officer at Midland Memorial Hospital and President of DewingIT LLC , to discuss:  - The leading changes in healthcare. - Jason’s intention of learning from different aspects of the healthcare industry to improve things through technology. - The habit of top leaders to stay humble regarding their knowledge and experience. - O...

This week, host David Wright welcomes Kali Durgampudi , Chief Technology Officer at Zelis , to discuss: - The complicated business of claims adjudication and payments in the healthcare and insurance industries. - How Zelis is modernizing the financial experience for payers, providers and members. - Using AI and RPA to reduce manual dependency. - How Zelis has integrated over 100 bots in their oper...