Disney Insights

Disney has four keys for creating happiness. One of those keys is Courtesy. We’ll look at how Disney creates a courteous guest experience, and what it means to you and your organization. We look at Disney's heritage for courtesy, it's languaging, its evolution, and its importance backstage as well as onstage. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, br...

David Zanolla and I discuss tips about how to to ride the new Rise of the Resistance and enjoy Galaxy's Edge. We offer important details in planning your trip to Disney's Hollywood Studios. Be sure to also check out our extended show notes page at DisneyatPlay.com

We go around the world to look at Disney parks in 2019, while also taking a glimpse at 2020. We also present what's coming to Disney at Work & Play. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth. Visit the show notes page here !

I share three personal stories of our family that tie Christmas to the magic of Disney. Plus I celebrate the beauty of Walt Disney World during this season. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth. Be sure to check out the attached post at Disney at Play.

In our final podcast with Tom Morris we talk about his management duties at Hong Kong Disneyland then chat about current activities since leaving Disney. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth. Check out our show notes page here .

Podcast & Photo Review of the New Rise of the Resistance Attraction in Galaxy's Edge at Disney's Hollywood Studios in Walt Disney World. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth. Check out the Photos at DisneyAtPlay.

In the third part of our interview with Tom Morris, we learn about the contributions of Imagineers to Disneyland Paris. We also talk about the infamous Figaro mural in Fantasyland which reminds us of creating a place where people learn from their mistakes. Be sure to check out the show notes page for images, videos and lots of great links. Your host is J. Jeff Kober, who as a life-long fan and for...

We are fortunate to have Tom Morris in part II of this interview share his experiences working at Disneyland. We look at examples that center on partnering with others, plussing--not shadowing the experience, and giving credit to others. Make sure you check out the notes page which offers plenty of photos, quotations, plus souvenirs for your organization. 

In what will be a multi-podcast interview, we interview Tom Morris to explore Journey Into Imagination at Epcot. From the discussion we consider lessons in creativity that can be applied to your organization. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth.

Newsweek announced Disney Cruise Line--not Disney Parks & Resorts--as the best provider of customer service--above all other providers. We look at why. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth. You can find a notes page at Disney at Work.

In our podcast today we showcase ways in which Disney focuses on Safety in its parks to include the new Disney Skyliner. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth. You can find an extensive show notes page here at DisneyatWork.com

We pay tribute to Illuminations: Reflections of Earth, noting its heritage and considering its timeless messages about change. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth. You can see additional notes as well as a tribute video on DisneyatWork.com and DisneyatPlay.com

Disney Dragon Week comes to a big finale as we visit 3 Disney Parks in Asia to explore Pete's Dragon, Team Mushu and even a small dragonfly. You can find a show notes page at DisneyatPlay.com and DisneyatWork.com. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth.

During Disney Dragon Week we look at not one, but two dragons that have statues in World Showcase. We look at the meaning these centuries old legends. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth. You can see our notes page on DisneyatPlay.com and DisneyatWork.com.

During Disney Dragon Week we visit Epcot's Future World to explore imagination with our favorite purple dragon, Figment. Here we look at lessons in imagination from the original Journey Into Imagination. Check out our notes page at DisneyatPlay.com and DisneyatWork.com. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life...

In our ongoing series of Disney dragons, we head to the Submarine Voyage at Disneyland where we learn about the dragons of competition and apathy. You can see the show notes page at Disney at Play and Disney at Work . Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth.

During Disney Dragon Week we visit Disneyland Paris to experience Maleficent Dragon and to share stories about about having the courage to face your fears. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest Place on Earth.

We look at how Disney's mantra to make the parks More Disney, More Family, More Relevant and More Timeless has affected decisions on what to build. This is a Disney at Work podcast that ties to the previous podcast outlining all of the attractions to be built at Walt Disney World. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Dis...

In Episode 41 we cover over 70 new rides, hotels, restaurants, ships and other projects that have been announced by Disney. Many were mentioned at D23, but many are not as familiar to fans. We detail all of them in this Disney at Play podcast. Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a love of all things Disney to life and work from The Happiest...

Overnight there have been new D23 park announcements ahead of their major presentation on Sunday. We showcase those at the beginning of our podcast, which are largely a focus on Epcot, Star Wars Hotel and Avengers Campus, and then continue in on our conversation with John Frost of The Disney Blog as we talk about things we'd like to see announced for Disney's Hollywood Studios, Disney's Animal Kin...

Join John Frost of  The Disney Blog  and I as we share a podcast on announcements we'd like to see if we were in charge of D23 this week. This is part II. Because of length, we'll cover Magic Kingdom & Epcot in this section. We'll then cover Disney's Hollywood Studios, Disney's Animal Kingdom, and the rest of the Walt Disney World Resort in Part III. Disneyland was covered in Part I. Your host is...

Join John Frost of The Disney Blog as we share our thoughts, not just on what we think will be announced at D23 this week, but what we would like to see announced for the parks in Anaheim. And subscribe, as we will be sharing shortly what we would like to see announced for Walt Disney World as well! Your host is J. Jeff Kober, who as a life-long fan and former Disney Institute leader, brings a lov...

We present a Disney at Play and Disney at Work Podcast. The first portion explores Sinbad's Storybook Voyage and why it's such a favorite of those visiting Tokyo Disney Sea. The second half studies the attraction's anthem, Compass of Your Heart, and looks at the personal meaning one can draw not only from the song, but from changes made to the attraction after it opened. Visit our show notes at Di...

With the opening of Star Wars Galaxy's Edge we look at how language is used, and compare it to two other attractions, Pandora: World of Avatar and the UK Pavilion at Epcot. Then we look at how language is used at Disney, and how words create the brand and culture that make Disney unique. Be sure to check out the notes page at Disney at Play and at Disney at Work . Your host is J. Jeff Kober, who a...

Join us for Episode 35, which is both a DisneyatPlay.com and a DisneyatWork.com podcast. We begin by showcasing the Jungle River Cruise at Hong Kong Disneyland. It includes photos and a new video of the attraction. We then talk about the queues and the hardest working Disney Cast Member. The answer may surprise you, so join us for this unique podcast. Your host is J. Jeff Kober, who as a life-long...