Digital Works

Digital Works Podcast

Arts EN ↓ 68 episodes

Talking about all the different things that 'digital' means in the arts, culture and heritage sectors. Tales of success and failure, interrogating the shiny new things and looking at what works (or not) and why, Interviews with digital folks working across the sector and beyond, in-house, consultants, funders, and more.

Author

Digital Works

Category

Arts

Podcast website

thedigital.works

Latest episode

Nov 20, 2025

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Episodes

Episode 043 - Ash & Katie, Bytes #6 - a conversation about platform ethics, highlighting the work of the National Gallery, and looking at the failed collab between Punchdrunk and Niantic 09.02.2024

The sixth in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on January 29th . We talk about: Hugh Wallace asking 'is it time to shake up your social media' , the Association of Cultural Enterprises leaving X, and X being flooded with offensive...

Episode 042 - Stuart Buchanan (Sydney Opera House) on digital teams, international collaborations, reaching new audiences, experimentation, rights and IP, and artistic applications of AI 31.01.2024

We catch up with Sydney Opera House's Head of Screen, Stuart Buchanan.  We talk about Stuart's new job title, how digital teams are structured at SOH, and the unhelpfully vague nature of the word 'digital'.  Stuart shares how digital artistic programmes have enabled the Sydney Opera House to work with new artists, in new ways.  The issues and challenges around rights, and reach...

Episode 041 - Haydn Corrodus on unleashing Social Media's potential for cultural organisations, the value of story-telling, understanding your audience, and being thoughtful about how you're showing up on social platforms 31.12.2023

Our last episode of 2023 is a conversation with Haydn Corrodus. Haydn is a social media and digital marketing consultant who was previously an Arts Council England Tech Champion as part of the Digital Culture Network Haydn brings rich insights into the fragmented and ever-evolving world of social media, and its potential for storytelling, connecting and engaging with audiences in the cultural sect...

Episode 040 - Bytes #5, Ash and Katie reflect on 2023 looking at declining attention spans, AI challenges, shifts in where users are spending their time online, and some attempts at predicting priorities and trends for 2024 13.12.2023

In the last podcast episode of the year, Katie and Ash reflect on 2023 - picking a few of the most notable articles, podcasts, research reports, and new stories of the year. We discuss digital overload and the impact it's had on our attention spans. Exploring whether our cultural institutions could become havens of focus and relaxation in the blizzard of digital distractions. We look at the w...

Episode 039 - Dr Carrie Goucher on meeting culture, the role of psychological safety, advice on how to improve the effectiveness of your meetings, and building trust in teams 06.12.2023

A conversation with Dr Carrie Goucher. Carrie helps people transform meetings and meeting culture. She has redesigned how we meet for the collaborative era, crafting meetings that are honest, focused, supportive and energising. Carrie’s PhD created an evidence-based framework for what underpins meeting success (spoiler alert: it’s not having an agenda) and her research was described as 'game...

Episode 038 - Ash & Katie, Bytes #4 - exploring 50 years of the internet, the ChatGPT store (and associated soap opera), the death of the social internet, and a polemic about SEO 22.11.2023

The fourth in our new series, Bytes, where Ash and Katie discuss 3 (actually 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on November 10th . We talk about: Internet Artifacts This TechCrunch article " App Store for AI: OpenAI’s GPT Store lets you build (and monetize) your own GPT "  An essay...

Episode 037 - Zoe Williams (Vagina Museum) on crowdfunding, owning your niche, building a community, dealing with censorship, ignoring the trolls, and having a sense of humour 09.11.2023

A chat with Zoe Williams, the Head of Communications and Fundraising at the Vagina Museum in London. We discuss their successful recent crowdfunding campaign, we also explore how they've harnessed the power of digital platforms to reach a global audience, built a robust community online, and how they’ve carved out their niche in the digital sphere. As ever this work isn't without its cha...

Episode 036 - Ash & Katie, Bytes #3 - Exploring Twitter's transformation (/disintegration), Advances in AI, and the new Web Accessibility guidelines 25.10.2023

The third in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on October 20th . We talk about: " The Moral Case for No Longer Engaging With Elon Musk’s X " by Dave Lee ChatGPT can now see, hear, and speak The release this month of version 2.2 of...

Episode 035 - Ash & Katie, Bytes #2 on the end of the Googleverse, using AI to mod games, and digital budgeting 03.10.2023

The second in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on September 22nd . We talk about: The End of the Googleverse - Ryan Broderick Skyrim Mod Uses AI to Give NPCs Memories - Marc Keever How to understand your current digital costs (Budgeting for...

Episode 034 - George Montagu (FT Strategies) on getting to 1 million digital subscribers, creating meaningful metrics, and working with NT at Home 28.09.2023

A conversation with George Montagu, Head of Insights at  FT Strategies. FT Strategies is the consulting arm of the Financial Times.  George and I talk about the shift from print to digital at the Financial Times and the related shift from ad to subscriber revenue, how leadership at the FT galvanised the entire organisation around a single goal (getting to 1 million paid subscribers in 3 years), ch...

Episode 033 - Ash & Katie, Bytes #1 on Twitter's demise, ChatGPT's lies, and some research into social activity 19.09.2023

The first in our new series, Bytes, where Ash and Katie will be discussing 3 things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on August 29th . We talk about: 'How to Blow Up a Timeline' - Eugene Wei  ' We need to tell people ChatGPT will lie to them, not debate linguistics' - Simon Willso...

Episode 032 - Fran Sanderson (Nesta) on shifting how they support the arts, what effective funding looks like, and thinking differently about value and risk 07.09.2023

A conversation with Fran Sanderson , Director of Arts Programmes and Investments at Nesta (which was originally set up in 1998 as the National Endowment for Science, Technology, and the Arts). Fran is in the process of exploring a major shift in the way Nesta goes about making investments in the arts. We discuss the funding landscape for culture in the UK and the changes that need to happen. We ex...

Episode 031 - Seb Chan (ACMI) on the power of 'digital imagination', the importance of experience-focused roles in museums, and understanding the importance of capital in predicting the future 14.08.2023

An incredibly wide-ranging conversation with Seb Chan, CEO and Director of ACMI (Australian Centre for the Moving Image). Seb talks about his background in community radio, 'looking under the hood' of the early internet, the importance of experience-focused roles in museums, the power of cultural leaders developing a 'digital imagination', understanding the importance of capita...

Episode 030 - Fiona Morris (The Space) on what makes a successful digital project, the importance of digital skills, and the meaninglessness of the word 'digital' 03.04.2023

A conversation with CEO and Creative Director of The Space, Fiona Morris.  The Space was founded in 2013 by Arts Council England and the BBC and is now an independent not-for-profit organisation. The Space's primary goal is to enable the arts, culture and heritage sector to engage audiences using digital and broadcast content and platforms. Over the last 6 years The Space has commissioned 300...

Episode 029 - Maaike Verberk (DEN) on digital transformation, the importance of new ideas, understanding your audience, and the traits of digitally confident organisations 17.02.2023

A chat with Maaike Verberk, Managing Director of DEN, the Dutch Knowledge Institute for Culture & Digital Transformation.  We talked about digital transformation, the importance of being open to new ideas, the value of really understanding your audiences, the traits of organisations where good digital stuff is happening, and loads more.

Episode 028 - Hilary Knight (AEA) on the importance of team culture, the value of being entertaining, and the strategic role of digital 07.02.2023

A great chat with Hilary Knight. We talk about the importance of team culture, the value of trying to be entertaining, the rigidity of the career paths into leadership positions in the cultural sector, the strategic importance of digital ambition, and loads more. Hilary is a Senior Consultant at AEA Consulting and is the former Director of Digital at Tate. Prior to joining Tate, Hilary worked in a...

Episode 027 - Dr Richard Misek (University of Kent) on his research into digital culture during the pandemic, the economics of digital activity, and the access benefits of digital 05.12.2022

Dr Richard Misek is a Senior Lecturer in Film, School of Arts at the University of Kent. He is a film-maker and researcher, and was the Principal Investigator on the Arts and Humanities Research Council project, ‘Digital Access to Arts and Culture Beyond COVID-19’, in partnership with Arts Council England and digital arts agency The Space. It's through this research project that I first becam...

Episode 026 - Nick Sherrard (Label Ventures) on experimentation and innovation, risk models, new approaches to partnership, and why some organisations might deserve to die 08.11.2022

A conversation with Nick Sherrard about experimentation and innovation. Nick is a Partner at Label Ventures, which is a venture studio in Edinburgh. Nick has held a number innovation and strategy-focused roles in the commercial sector as well as production and administration-focused roles in the cultural sector. We talk about risk models, nurturing a culture of innovation, new approaches to partne...

Episode 025 - Kati Price (V&A) reflecting on the impact of the pandemic on digital thinking, teams, and hiring, the importance of leadership, and being excited about the future 06.10.2022

Our first returning guest! Another brilliant conversation with Kati Price. Kati is Head of Digital Media and Publishing at Victoria and Albert Museum in London and was one of the first guests I had on the podcast back in early 2020 (that chat is now our most listened-to episode). We reflect on the turmoil (and progress) of the last two years, the impact that the pandemic has had on the thinking ar...

Episode 024 - Nicholas Triantafyllou (National Theatre) on the importance of collaboration, what good leadership looks like, and the origins of NT at Home 22.09.2022

A lovely chat with Nicholas Triantafyllou. Nicholas is the Director of Information Technology at the National Theatre and has previously held technology and systems-focused leadership roles at the Southbank Centre and the Barbican. We explored the importance of collaboration, what good leadership looks like, the challenge of getting things done in big institutions, how NT At Home happened, and lot...

Episode 023 - Annette Mees (Audience Labs) on technology in cultural experiences, and hyper-reality opera 08.09.2022

A conversation with Annette Mees, Annette is an award-winning artistic director, creative producer and cultural strategist. Annette used to be Artistic Director of Coney (an award-winning company of adventure and play which put the audience at the centre of every experience), she ran Audience Labs at the Royal Opera House. She is currently Artistic Director of Audience Labs & Visiting Senior R...

Episode 022 - Stuart Buchanan (Sydney Opera House) on new ways of engaging with artists, institutional dynamics, and responding to the pandemic 25.07.2022

Back after a bit of a break with a chat with the Sydney Opera House's Head of Digital Programming, Stuart Buchanan.  We chat rave culture, the Royal Court Theatre's website in the 1990s, employing digital to explore new ways of engaging with artists, wrangling institutional dynamics, responses to the pandemic and loads more. Stuart has worked with organisations such as ABC, Disney, SBS,...

Episode 021 - Patrick Fox (Heart of Glass) on digital adoption, serendipity, and the digital divide 15.11.2021

In this episode we chat with Heart Of Glass CEO, Patrick Fox. Heart Of Glass are a St Helens, Merseyside-based collaborative and social arts agency. They work "with artists and community groups , young people , asylum seekers and refugees , LGBTQ+ people , disabled people , older people and communities of all kinds" to "support each other – and learn from each other – on creative jo...

Episode 020 - Drew Graham (Barclays) on the similarities betwee the banking and cultural sectors, leadership, digital transformation, and the pace of change 03.08.2021

A really enjoyable chat with my pal, Drew. We compare and contrast the similarities and differences between the banking and cultural sectors. Drew in his own words is "a serial entrepreneur turned banker; a sheep in wolf’s clothing. He recently left Barclays where he was Director of Digital Strategy since 2019. He was previously the Head of Platform for the Standard Chartered Virtual Bank in...

Episode 019 - Simon Baker (Wise Children) on taking a DIY approach to digital, the potential of audio for storytelling, and understanding signal flow 21.04.2021

A lovely chat with Wise Children's Technical Director, Simon Baker. We talk about Simon's career, the DIY approach that Wise Children have taken to their digital activity, why the "bodge it" skills you learn doing audio are useful in a digital context, the potential of audio experiences for storytelling, understanding signal flow, and loads more. 

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