Digital Hospitality

Interview Takeaways: Frontline Obsession with Technology – Rob Napoli and Omniboost are meticulously concerned with their technology working to optimize their clients’ experience. So much so, they often visit their client locations in person to check progress. Building Team Alignment – Kees Zorge believes the mission of the business should be the same throughout the structure. From top to bottom,...

Episode Links: Juancarlos Chicon LinkedIn: https://www.linkedin.com/in/juancarlos-chacon-9763a313/ Jersey Mike’s : https://www.jerseymikes.com/franchise Restaurant365 Online: https://www.restaurant365.com/ Restaurant Transformation Tour: https://www.restaurant365.com/resource-category/events/ About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Servic...

Teyoshe Smith , founder of Bite by Bite and Co. , has revolutionized the art of charcuterie with her unique approach and passion for nurturing others. With the goal to “normalize charcuterie across the world”, Smith has grown her business on authenticity, customer service, and grit.  Listen now to learn about her evolving pricing strategy, growing her instagram presence, and implementing influence...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Servic...

Interview Takeaways: Redefining Dark Kitchens – Camilla Opperman and Nimbus is out to give ghost/dark kitchens a renewed perception by providing front of house infrastructure to clients to aid with end customer engagement. ROI for Potential Investors – Client acquisition is a difficult endeavor for any business. For Nimbus, they provide an opportunity for investors to invest in their story of a co...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Servic...

Interview Takeaways: Unlocking Quantitative Value – Quantitative is measurable, and, according to David Meltzer, should be capitalized on. One piece of content can be extremely valuable with an understanding of how media works so that it is distributed correctly. Maximizing Content Distribution – Distribution of content doesn’t start after capturing it. For David Meltzer, it is important to have a...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Servic...

Interview Takeaways: Dynamic Pricing vs. Surge Pricing – Shawn Walchef and Cali BBQ made waves across the nation with implementing dynamic pricing. Though labeled as “surge pricing”, Walchef wanted to make it clear that dynamic pricing and surge pricing are not interchangeable. With the help of companies, like Juicer, Walchef is ensuring Dynamic pricing is beneficial for all. Everyone Cares and No...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Servic...

Interview Takeaways: Creating a System for Transforming Restaurant Managers – Jason Brooks is on a mission to give back to the hospitality space. With his book, Every Leader Needs Followers, Brooks helps those in the hospitality industry, and otherwise, find their voice as a leader. Learning from Mentors and Industry Leaders – Every successful leader has been led at some point in their career. Jas...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Servic...

About Our Sponsors DAVO: DAVO automates every step of the sales tax process — from collecting to filing to paying... Click here to learn more Marqii: Marqii is designed to create unforgettable customer experiences... Click here to learn more Where to find Cali BBQ Media Visit our Website Follow Restaurant Technology Substack Follow us on Instagram Follow us on LinkedIn Learn About our Media Servic...

Interview Takeaways: Earning a Toast Partnership through Persistence – Gary Campbell speaks of the importance of understanding your market when attempting to earn a major partner like Toast. Along with the persistence, Campbell speaks of having a story to tell to enhance your product’s value. Learning and Adapting in Real Time – The continuous learning process in business became apparent almost im...

Interview Takeaways: “Go back, take a look at the videos that have resonated with your audience and go back and retell some of those stories or reshare them to your IG stories or maybe pull them over onto LinkedIn. But how could you take some of that content and repurpose it? Because you’ve gotten new followers since that time that you posted.” – Elizabeth Doss, Animated GIF Sticker Artist & S...

Interview Takeaways: The More You Receive, The More You Give – Big crowds and hundreds of thousands of followers was not always the reality for David Meltzer. Regardless of the size of the audience, though, Meltzer made it a self appointed obligation to give 100% of himself at all times. The Key to a Successful Show – When it comes to B2B success, David Meltzer believes that the key element is com...

David Meltzer is the Co-Founder of Sports 1 Marketing . He is also a world renowned motivational speaker , author , entrepreneur, business coach, and podcast host . For Cali BBQ Media founder Shawn Walchef , Meltzer is a mentor and friend. On Meltzer's quest to empower over one billion people to be happy, he has made a number of appearances on Cali BBQ Media's shows . It is well worth your time to...

Matt Wampler's journey to becoming the co-founder and CEO of ClearCOGS stemmed from a personal pain point in his restaurant career. Recognizing the lack of resources for obtaining essential answers, he envisioned ClearCOGS as a solution to translate overlooked data into actionable insights.  And now ClearCOGS has a huge announcement! Wampler's mission is clear: empower restaurant operators by prov...

Ernie Carrillo , the founder of Joe & Ernie's Pizzeria , is crafting an inclusive dining experience that caters to everyone's tastes and dietary needs. From vegan options to gluten-free delights, Carrillo's commitment to quality and diversity sets his pizzeria apart in Southern California's vibrant culinary scene. “I think pizza is that type of thing where everyone should enjoy it.” expressed...

Solomon Choi , the CEO of Jabba Brands , believes in the power of giving more to ask for more.  Reflecting on his early career, Choi made a bold decision for his family business early in his career, which ultimately paid off. By providing greater service, Choi was able to raise prices confidently, recognizing the value of catering to a captive audience.  "Ask for more by giving them more,&quo...

Christine Schindler, the Co-Founder and CEO of Pathspot , is spearheading a transformative movement in the restaurant industry by digitizing back-of-house operations.  Pathspot's mission is clear: to enhance efficiency and safety in restaurant environments by consolidating various operational and safety procedures into a single, streamlined platform.  “Pathspot is a system for operational and safe...

In the pursuit of success, according to author, speaker, and entrepreneur David Meltzer , the crucial element lies in aligning one's behavior with the goals one aspires to achieve. He highlights the key factors to bridge this gap—wisdom, mentorship, faith, and, most importantly, humility. "Behavior that's aligned with where you want to be, or better, creates a distance between you and what yo...

Finding time for thought leadership can be a challenge. However, for Zach Goldstein , the CEO of Thanx , the responsibility to share knowledge and uplift the industry is paramount. Goldstein acknowledges the industry's lag in becoming data-driven and sees thought leadership, even if its ROI is not immediately visible, as a means to assist operators.  He believes that amplifying best practices and...

The birth of Schedulefly was rooted in the chaos of manually creating restaurant schedules using Post-It Notes. Wil Brawley and his partners recognized the inefficiencies in this process and envisioned a streamlined solution aimed to eliminate the constant need for phone calls and last-minute changes. Schedulefly emerged as that solution, and revolutionized communication within the restaurant indu...