Digital Banking Podcast

In a 100th episode of the "Digital Banking Podcast," host Josh DeTar welcomed Margarete Mucker, a recently retired EVP of Operations from Star One Credit Union. DeTar and Mucker delved into her profound impact on the financial industry and shared personal stories highlighting her career and life decisions. Mucker's narrative began with her early banking career in Germany, leading to...

In the latest episode of the Digital Banking Podcast, host Josh DeTar interviewed Caitlin Brama, the CEO of Farm Credit Employees Federal Credit Union. Brama shared her unconventional journey to becoming a credit union CEO, highlighting her transition from a branch manager role and the challenges she faced along the way. Her story underscored the importance of resilience and adaptability in the fi...

In this episode of the Digital Banking Podcast, Josh DeTar welcomed Debbie Miglaw, Vice President of Digital Solutions and Business Development at Broadridge. Miglaw shared her unique journey from being a national champion in velodrome track racing to excelling in digital solutions and business development. Her early experiences in competitive cycling instilled in her valuable skills like discipli...

In this episode of the Digital Banking Podcast, host Josh DeTar spoke with Evgeny Filichkin from Keytom. Evgeny shared his journey from Russia to Dubai, exploring the evolution of his career in cryptocurrency and alternative trading. He explained why Dubai has become a premier hub for crypto startups, citing its favorable legal infrastructure and vibrant, innovative community. Filichkin elaborated...

In this episode of Digital Banking Podcast, host Josh DeTar interviewed Zach Eychaner, VP of Digital Experience at ELGA Credit Union. They explored the crucial role of digital strategy in credit unions, emphasizing the need for personalized member experiences and the importance of staying true to the organization's mission. Eychaner shared his insights on how technology can help credit unions...

In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Mike Tranum, CIO of DuPont Community Credit Union, for an engaging discussion on risk management, innovation, and member experience. Tranum emphasized the value of diverse generational experiences in corporate problem-solving, sharing personal anecdotes about his unique approach to projects and professional challenges. The co...

In this engaging episode of the Digital Banking Podcast, host Josh DeTar spoke with Eric Schurr, Chief Strategy Officer at Sunrise Banks. The conversation began with Schurr drawing an intriguing parallel between his hobby of creating stained glass and strategic planning in banking. He explained how both activities require vision, patience, and adaptability, reflecting the dynamic nature of managin...

In the latest episode of the Digital Banking Podcast, Josh DeTar welcomed Nichole Williamson, the Chief Strategy Officer at Zilker Media. They explored the significant role of authentic marketing in community financial institutions. Williamson shared her passion for building genuine connections and the importance of integrating community values into marketing strategies. DeTar and Williamson discu...

In a thought-provoking episode of the Digital Banking Podcast, host Josh DeTar welcomed Stephen Baker, CEO at Kinective, for an in-depth conversation on the evolution of digital and physical banking. DeTar and Baker explored the significant impact community financial institutions (FIs) have on their localities and the fear that these critical entities might vanish without technological adaptation...

In this enlightening episode of the Digital Banking Podcast, Josh DeTar welcomed Monique Little of First Tech Federal Credit Union and Nate LaMora of Ground Up Coffee Shop. The trio discussed the innovative collaboration between a credit union and a local coffee shop designed to empower students and support community financial institutions. Through this partnership, they’ve created a model that be...

In this episode of the Digital Banking Podcast, host Josh DeTar welcomed Brian Kaas, Managing Director at TruStage Ventures, for an insightful discussion on the intersection of fintech investments and community financial partnerships. Drawing from his rich background, Kaas shared his experiences and the significant role that venture capital plays in the innovation and advancement of the banking se...

In the latest episode of The Digital Banking Podcast, Josh DeTar welcomed Sarah Snell Cooke from The Credit Union Connection. They embarked on a discussion about Cooke's transition from journalism to becoming a credit union advocate. Cooke's unique insights into the challenges and opportunities within the industry were a focal point. The episode also delved into how credit unions are lev...

In this episode of the Digital Banking Podcast, guest Ning Duong, Chief Operating Office of Credit Union West and host Josh DeTar discuss the progressive approach of Credit Union West towards empowering next-generation leadership and prioritizing employee well-being. The discussion revolves around the organization's commitment to nurturing next-generation leaders by prioritizing empathy, flex...

In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Sanjib Kalita, the Head of Industry for Fintech Meetup, an annual conference that brings together fintechs at all stages of development and financial institutions from across North America and beyond. Kalita shared his extensive experience in the fintech industry, discussing the dynamic interplay between technology and financ...

In this insightful episode of The Digital Banking Podcast, host Josh DeTar welcomed Bill Kennedy, an experienced credit union executive currently at 4Front Credit Union. Kennedy, with over 35 years in the credit union sector, shared his unique journey in the industry. Starting out as a talented golfer hired by a bank to win tournaments, he accidentally discovered his path in credit unions.  The di...

In the latest episode of The Digital Banking Podcast, host Josh DeTar welcomed Dr. Siva Narendra, CEO and co-founder of Tyfone. The episode centered around the digital transformation thought leader Dr. Narendra’s look back on 2023’s biggest moments in banking and technology, and his predictions for 2024 and beyond. DeTar and Narendra discussed the intersections of technology and empathy in banking...

In this episode of The Digital Banking Podcast, host Josh DeTar welcomes James Burke-Frazier from Jack Henry, highlighting his genuine passion for credit unions and service. Burke-Frazier, affectionately known as JBF, is celebrated for his authenticity and dedication to finding solutions that align with the core mission of credit unions. His approach to service drives him to seek out the perfect b...

In this episode of The Digital Banking Podcast, host Josh DeTar welcomed Sarah Howell, the Head of Partnerships for Infinant. The discussion began on a heartfelt note, addressing the devastating fires in Lahaina and their impact on Sarah's family. The Hawaiian community's resilience and the overwhelming support they received from various quarters, including the banking sector, were discu...

In this enlightening episode of The Digital Banking Podcast, host Josh DeTar engaged in a thought-provoking conversation with Uku Tomikas, a leading expert in the field of financial fraud prevention. They examined the ever-evolving landscape of financial fraud, exploring the ingenious tactics employed by fraudsters in today's digital age. Tomikas shed light on the alarming rise of deepfake te...

In this insightful episode of The Digital Banking Podcast, host Josh DeTar engaged in a thought-provoking conversation with David Dindi, founder of Atomic Invest. The discussion revolved around the intersection of finance and technology, highlighting the potential for financial institutions, particularly community ones, to create meaningful change in people's lives. Dindi passionately emphasi...

In this episode of the Digital Banking Podcast, Josh DeTar sits down with Jin Gwak from AmeriCU Credit Union to dive into the intricacies of modern banking. They discuss the importance of understanding different perspectives within an organization, emphasizing the need for business analysts and committees to bridge various business units. This ensures everyone is on the same page, fostering a cohe...

In this episode of The Digital Banking Podcast, host Josh DeTar sat down with Ryan Canin, CEO of DocFox, to explore the multifaceted world of technology, empathy, and innovation in the banking industry. They discussed the impact of COVID-19 on client relationships, emphasizing the newfound intimacy and connection through virtual meetings. Canin shared insights into breaking down barriers and the i...

In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Steven Ramirez, CEO at Beyond the Arc, to discuss the future of banking in a rapidly evolving digital landscape. The conversation kicks off with a reflection on the traditional banking model, which was largely one-size-fits-all. Steven highlights how digital innovation has disrupted this model, creating a demand for mor...

In this episode of The Digital Banking Podcast, host Josh DeTar spoke with Troy Stang, the president and CEO of GoWest Credit Union Association. The takeaway from this conversation is that credit unions need to work hard to change in some ways and work hard to stay the same in other ways. Not surprisingly, Stang called on credit unions to embrace digital transformation. Staying at the forefront of...

In this insightful episode of Digital Banking Podcast, Josh DeTar sits down with Mike Lawson, host of CUBroadcast, to delve into the evolving landscape of credit unions. Lawson shares his unique perspective on the industry, highlighting the importance of data analytics in shaping personalized services. He emphasizes that understanding members on an individual level is now more achievable and cruci...