Diagnosing the Aftermarket A to Z

Show Notes: What is an oscilloscope Why use an oscilloscope Features of oscilloscopes What are some essential scope specs Advice on scope use The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE

Matt Fanslow Compares Work in the Bays, specifically Diagnostics to Health Care with Dr. Jamie Jackish Do they have a diagnostic machine Continuous learning Skill gaps and education Analysis parallels The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the...

Auto Technicians in a group with higher rates of suicide Warning signs of thoughts leading up to suicidal thoughts Triggers for the path to suicidal thoughts What you can do if you are having thoughts What you can do for someone that may be having thoughts 988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline (now known as t...

The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE

Attributes of military veterans Your business culture to support veterans and maybe everyone The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE

Dutch Silverstein - Straight Talk to Technicians - Part 2 The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE

The gang’s all here; we have the entire Aftermarket Radio Network together for an important episode inspired by the movie Moneyball. We all have experience with people who are not our top performers, but are we better to have them on the team than not? You know them; they are consistent, reliable, steady, and contributors. Are they worth replacing? Will they become the best or top performers, or d...

URABUS or SUBARU - Forward or Backward with Pedro de La Torre Notes: Mobile Diagnostics EEPROM Subaru Cam Learned Values Pedro's Upcoming Webinar with a Solution Classes and Networking The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A -...

Control What You Can Control with Haakan Light Recorded at the 2022 NAPA Expo The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE

It seems like the hot topic of late is customer service. Businesses are short-staffed… and everyone is asking for customers to be patient. But what happens when something goes wrong? How does that business handle that situation? How does the customer react? I'm joined by another network show host, Matt Fanslow. We discuss the hypocrisy that exists when a business owner is now the customer. Matt Fa...

Technician Pay, Tools, and Taxes with Hunt Demarest Technicians want to know how their personal taxes and tools purchased for work are managed on your tax return. Flat Rate vs. Salary + Incentives Tax consequences Listen To Business By the Numbers Podcast with Hunt Demarest HERE . Hunt's Company Paar Melis and Associates – Accountants Specializing in Automotive Repair Visit us Online :  www.p...

With Lester Kovacs from Dorman at NAPA Expo 2022 Lester Kovacs is Director of Ideation at Dorman. He has spent 18 years at Dorman. The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE

Watch the Video: HERE We are at the 2022 Napa Expo with reigning two-time world champion Ron Capps, who has just recently started his own Motorsports company. Find out what it’s like being both the driver and team owner. Listen to Ron explain the initial rush when his race car goes from 0-100mph in 7/10 of a second. He says It’s all about his team and the processes and procedures. Established in 2...

Why Aren't We Mimicking Other Skilled Trades for Apprentices? Talking Points: Attrition of apprentices No taking newbies under wings Other skilled trades have a historical culture They succeed, WE succeed. The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosin...

Keyed Up About the Keys to Key with Andrew Sexton, DLC Key Programming. We are talking about : Key Cutting Immobilizer diagnostics EEPROM The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE

Technicians Communicating With Clients Clients provide us with our livelihoods Our image Know, Like, and Trust Appreciate and respect clients The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE

Economics with Dr. Joshua Rosenbloom What kind of service are we What competitive market are we in What are the advantages of knowing Use of game theory to predict outcomes The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube C...

Observations from a Family Vacations Time...our most valuable possession/commodity Keep our eyes and ears open for lessons Can you turn tables or put the shoe on the other foot? Being a consumer sometimes sucks, what are you doing about it? The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mat...

Over Romanticizing the Diagnostic Process with Paul Danner Over complicating testing Down and dirty testing often is more efficient Raising up the profession Importance of learning the basics and applying them The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagn...

Overcoming the Loss of a Child: Finding a Silver Lining The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE

Flashlight Diagnostics with Tanner Brandt Open your damn eyes! Visual inspections far too often...err...overlooked... almost an oxymoron A/C system sight glass??? Invest in flashlights Is the idea of a visual inspection too narrow The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpo...

We’re talking Exit interviews. Some shop owners do them religiously. Some don’t want to face the music. Some don’t know what to do in an exit interview. Is it a smart time not to burn a bridge? Is there a format to follow? We are going to attempt to answer these questions and more in today’s Town Hall Academy. You can learn a lot about yourself and your company in exit interviews. Watch the E...

Sean Medbury on Jiu-Jitsu Introduction to Brazilian jiu-jitsu Lessons on the mat to the bay Learning about comfort The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel HERE

Are You Positive Deviant? Matt tackles the idea of learning from positive deviants - positive deviants are used in finding solutions to complex issues - don't forget to learn from other's successes - the power of attitude - longterm thinking The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: ma...

Brin Kline joins me to talk about: Appreciation and acknowledgment. Expectations of perfection Trying to stay aware of the needs of clients, employees, family, and the business Operating in a competitive market Performance review (future show) The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt:...