Design Thinking 101

Welcome to the Design Thinking podcast! I'm Dawan Stanford, your host. My guest today is Paolo Korre, Director of Service Design and User Insight for SE Health , a not-for-profit healthcare company in Ontario, Canada. We'll chat today about Paolo's transition from industrial design to design thinking in the healthcare space, challenges he faces as a designer working in healthcare, and his experien...

The Better Government Movement, Amy explains today, is built for public servants. She realized that the baton (in terms of innovation and transformation in building 21st-century government) isn't adequately being passed on. She collaborated on research on creating change and transformation in government, and the best ways to create something that is useful and scalable across government. When Amy...

Adam Royalty, founder of the Columbia Entrepreneurship Design Studio and long-time lecturer at the Stanford d.school , joins me today. We'll dig into topics including reflective practices in design education, designing for learning, and connecting design thinking to change management and change leadership. Every time I've had a chance to talk with Adam, I've come away with all sorts of thoughts an...

Today's guest is the remarkable Linn Vizard, currently an independent service designer based in Toronto. Linn writes and speaks frequently on service design, and has taught on the topic around the world. In today's conversation, we'll talk about creating customer journey maps (and other maps), implementation challenges with service design, and accessibility in service design. Linn shares her journ...

Today I'm joined by the remarkable Doug Powell, a Distinguished Designer at IBM who directs the global tech company's program to scale design and design thinking. Doug is also an award-winning designer, a thought leader, and a lecturer and commentator on design issues. In our conversation today, Doug and I will cover some tactics and strategies for growing a design practice inside your organizatio...

Julie Schell is the Executive Director of Learning Design, Effectiveness and Innovation at the University of Texas at Austin, and an Assistant Professor of Practice in the Department of Design and the College of Education at UT Austin. Julie and I met a while back, and we did some work together at a fantastic convening at the University of Texas at Austin. I'm thrilled to have her on the show, esp...

Stephanie Wade, my guest today, leads the Innovation Teams program at Bloomberg Philanthropies . She helps cities around the world develop and implement innovative approaches by using design, data analytics, and behavioral economics to deeply understand complex problems. She has applied design thinking at the federal, state, and local levels. Stephanie is an artist in multiple mediums. She got to...

Tune into today's episode to hear my conversation with my friend and colleague Karen Hold, an innovation strategist who helps individuals and organizations build cultures of creativity and collaboration using the language of design thinking. Our conversation today will cover her path from brand management at Procter & Gamble into design thinking, her leadership at Summer of Design and Design Think...

I'm joined by Martin Dominguez Ball, a graphic designer who teaches design thinking at Fordham University. He's also the cofounder at WOMB Service Design Lab. We'll talk about what works for students in the design thinking classroom, how Martin has helped people wrestle through working visually, and the connections between design thinking, art, and making, as a teacher and practitioner. Martin, wh...

Tune into this episode for a fascinating conversation with Aaron Faucher, a product designer focused on design ethics and augmented reality. You'll hear about lessons from his path into design for augmented reality and virtual reality with clients such as High Fidelity, Alpha Computing, and Designation Labs. We'll also dig into how being a Master's student at the Human-Computer Interaction Institu...

I'm joined by Eugene Korsunskiy. Eugene is a design thinking consultant and the Senior Coordinator of Design Initiatives at the University of Vermont. Both there and at Stanford, Eugene has taught classes like " Design Thinking " and " Designing Your Life ." In our conversation today, we'll talk about how and why he became a designer, his insights from teaching "Designing Your Life" to Stanford st...

I'm happy to announce that today's guest is Nathan Ritter, a design researcher at IA Collaborative . We'll talk about how his path to being a third-generation mechanical engineer turned into a design research career. We'll also talk about transforming clients into design evangelists, before closing with a project that Nathan and his colleagues are working on to bring a design icon back to life. As...

I'm excited to speak with Rebecca Horton, a designer, coach, and long-time colleague and friend. In our conversation, we'll talk about how to coach and lead design teams, some design thinking methods she has found valuable, and how design thinking and coaching converge. Rebecca has always been interested in design, but believed as she grew up that you had to pick a discipline within design (such a...

Artemio "Arty" Rivera, a former designer at 3Pillar Global and current UX Lead at Capital One as well as a leader at Design Thinking DC, joins me today to talk about the learning experiences that grew his career, his insights from applying design thinking, and much more. When Arty was a child, he started sketching spaceships, aliens, and dresses. Later, as a teenager in 10th grade, he did a person...

Today's guest is the remarkable Indi Young, author of Mental Models and Practical Empathy . Indi was a founder at Adaptive Path , and is one of the design field's leading visionaries on how we develop an understanding of what people are trying to accomplish, and how to represent it in ways that support innovation. Indi's background is in computer science, in which she has a degree from Cal Poly. I...

Natalie Foley joins me to talk about her design thinking and learning journey, and how she became the VP and COO at Peer Insight . We'll also talk about the design process, some of the key methods that drive her work, and a pathway that organizations can use when developing their own internal design thinking capacity. Natalie talks in this conversation about what to do when you work with people wh...

I'm joined by Fred Leichter, the Founding Director of the Rick and Susan Sontag Center for Collaborative Creativity . We'll talk about what Fred learned and led design during his 25-year career at Fidelity Investments, how he's applying that experience at Claremont Colleges, and the promise and potential of human-centered design and design thinking in undergraduate education. In 1996, Fred worked...

The remarkable Jean-Louis Racine, head of the World Bank's infoDev Climate Technology Program , joins me today to discuss how he came to apply design thinking in his work, doing design thinking in large organizations, leading design teams, and stakeholder-centered design. Before working at the World Bank, Jean-Louis earned a Ph. D. in robotics engineering and worked as an engineer. This allows him...

Ela Ben-Ur joins me in this episode to talk about the work that she's done to make design thinking accessible and easy with the Innovators' Compass . Ela spent 13 years at IDEO , and has taught courses from product design to life design at pioneering Olin College as an assistant adjunct professor since 2007. As you'll discover, Ela has a breadth and depth of knowledge and experience with design th...

Welcome to the Design Thinking podcast! I'm Dawan Stanford, your host. In each episode, you'll learn to apply design thinking to your goals and challenges. Our guests, who come from a wide variety of industries, will share stories, lessons, ideas, experience, and insights from practicing, leading, and teaching design thinking. In this first episode, our guest is the incredible Jeanne Liedtka. Jean...