Design Build Central

At Case, we're big believers in the design-build approach to residential remodeling. Our definition of design-build is design, development, project management, and much of the construction of the project is done in house by Case employees. As outlined in previous episodes, we have a carefully developed process to move a client from an initial conversation through the completion of the project. It'...

In episode 7 we unpack what happens at the initial meeting with the client. This topic comes directly from listener feedback requesting deeper dives into specific steps in our process. The conversation begins with a brief description of how we track incoming opportunities, assign them to Project Developers, and use  batchgeo.com  to map nearby projects. It continues to address several details of t...

In episode No. 6, Bruce Case and Bill Millholland are joined by David Vogt, a director of project development at Case Architects & Remodelers in Bethesda, Maryland. Vogt has been with Case for nearly 27 years and is an 11-time top sales winner.   In the conversation, Vogt shares that he's hearing more concerns about disruption. Many clients are working from home and want to limit disruption to the...

Join Bruce, Bill, and their guest Neil Martin (Case Design's Director of Production) as they discuss the "build" side of design-build. While there is much focus on top-line lead and sales metrics, the key to building a successful design-build remodeling business, both financially and otherwise, often lies in what happens in production. They discuss Case Design's production structure and production...

Sales are more challenging than they were a year ago. This podcast goes behind the scenes to give an in-depth review of what Case Design/Remodeling is experiencing with its' sales team and with homeowners….and what they are focused on right now.  Learn how sales are done and how they are managed at Case.  Who leads the sales effort.  What is the sales/design process.  What tools have they develope...

Pricing design/build projects poses unique challenges. First, every project is custom – the existing conditions, the team members, the clients, the design solutions, the access. Second, we have to bring costing together from a myriad of sources including distributors, trade specialists, and direct providers often 6 months before we even start the project. Third, we should break down our estimates...

Clear, proven, and consistent processes bring comfort.   Comfort to clients because they know what to expect and when.  Comfort to team members because they are clear about their responsibilities and empowerment every step of the way.  Comfort to the business because consistent processes lead to predictable results.    This podcast will share Case's design/build process that has been developed ove...

The business of design-build remodeling is the focus of a new podcast series produced by Qualified Remodeler and Case Architects & Remodelers of Bethesda, Maryland. Case is the legendary remodeling firm founded in 1961 by Fred Case that later pioneered the use of the design-build process in \ residential remodeling. Celebrating its 50th year, Qualified Remodeler is a business-to-business media bra...