DEO's Growth Secrets for Dental Organizations

Today we close our discussion on ASTRO with Ownership. Whether the true owner of a project is the person who came up with the idea, the one who is leading the idea or the end user, is a decision that must be thoroughly deliberated with your team. Utilize the 5 business pillars that you were introduced to on DSO Secrets and see how seemless the operations of your organization will be.

In today's episode of DSO Secrets we focus on the R in ASTRO; RESULTS. There are 3 items that must be understood when building a results-oriented team. 1) The result must be clear, 2) Help your team understand that results aren't achieved until the ROI is achieved, 3) Failure is a step towards results. Follow these steps to attain the results you desire.

In the last episode of DSO Secrets, we focused on the Alignment in ASTRO. Today, we look at how you get the right Support in place. The number 1 reason most entrepreneurs say their ideas fail is because they are unable to find a talented team. Learn how to set realistic timelines and build the right support for your business on this episode of DSO Secrets.

Having the flexibility to do what we want, when we want, can cause misalignment in our organizations. Alignment takes consistent effort and does not happen overnight. In this episode of DSO Secrets, I introduce you to the business pillars used in our executive team in our organization; ASTRO (Alignment, Support, Transparency, Results and Ownership). We start with the 'A' in ASTRO - Alignment.

This episode of DSO Secrets is geared towards non-clinical investors and executives in the DSO space and persons coming into the area for the first time. Developing clinicians with the right mindset and providing them with the right resources are important factors that make their DSOs successful. We encourage synergy between yourself and your specialist that will benefit you as the investor, the c...

Integrating a specialty service can add value to your practice. However, there are some factors that you must consider before making the next step. Is the value added incremental or exponential? Why are you adding a specialty service? Will the services require training? We reflect on these questions and more on this episode of DSO Secrets.

The decisions we make are emotionally driven; whether we believe it or not. This is why the "Patient Experience" is important, as it captures the value patients feel when they are provided with superior service. Learn how to step up your value and increase your customer base on this episode of DSO Secrets.

It's amazing to be ambitious, driven and committed to achieving goals. You make things happen and don't just sit and allow time to pass you by. However, ambitions sometimes slow you down in other aspects of life. You must put aside time to enjoy life, look at the past and compare your progression. How can you balance being ambitious without being too ambitious? Ambitious secrets are shared on this...

The most important thing to consider, once you've decided that it's time to start or to grow your own DSO practice, is the capital and how it will be financed. In this episode of DSO Secrets, we look at the 2 main financing options - Debt and Equity. The option chosen can mean paying interest on a loan or selling shares of your business. However, the preferred option all boils down to what you see...

Is culture pure nonsense or does it actually have an impact on the profitability of your DSO? What about the other aspects of your business? Are there principles and values that you use to encourage your team to get to the top? We sometimes believe that we must inculcate a particular culture in order to be successful or to reject others that may cause a downfall in our businesses. Join the convers...

What are the major positions you believe will bring value to your practice or businesses? Are your needs clearly defined or are responsibilities completed on a by-the-way basis? In this episode of DSO Secrets, we answer these questions by looking at the bases of hiring a COO and the importance of confirming the positions needed to complete your executive leadership team. The sooner you clearly def...

Sometimes, we reach a point in our business where we need another motivated mind to help the business grow. This is when you might contemplate forming a partnership. But what are some of the things to consider to ensure that the business is successful and not hurt due to any fallouts, equity agreements or operating agreements? Join our conversation on DSO Secrets as we talk partnerships that help...

Sometimes, you've got to find inspiration from things around you to improve your situation. On this episode of DSO Secrets we look at industry mashups, where we take the best ideas from different industries and see how best they can be utilized in our own. There are four (4) strong industries that we will focus on during this episode. Join in the conversation and see how you can brainstorm and imp...

What are you doing to ensure that your team can complete their tasks feeling excited instead of overwhelmed? Are you choosing persons with similar personalities? Get more done by preparing your Assistants and Project Managers with the right resources and achievable expectations. Listen as we share DSO Secrets on aligning people to make it up, make it real and make it reoccurring.

We're creating Avatars! And no, not the ones from the movie. Today on DSO Secrets, we're utilizing a marketing concept that allows us to visualize the types of patients we want to treat every day. The focus is on patient avatars. Designing an idealistic view of the patients you want to help; the ones whose experiences you enjoy. This concept allows us to create a harmonious relationship between pa...

Having a business is not easy. There are so many facets of life that we have to deal with every day. We don't always tread a straight road based on our academic backgrounds or experiences and the goal is not just about making a profit, but understanding the reasons and purpose of your business to help others achieve the smile they deserve. In this episode of DSO Secrets, I share an interview I did...

What are the things you consider as a DSO, practitioner or regular business owner when hiring the perfect CFO? Financial management can be problematic, but easy once you've found unison working with the right support team. As a DSO, forming the right management structure from the start will help the flow of the business. In this podcast, DSO Secrets focuses on the results attained when working wit...

In the dental industry, we have to interact with humans. A dentist (human) works on a patient, who is a human. But what can be done to ensure that you are not left to complete all aspects of the business on your own? In order to achieve the growth and goals that you visualize for your DSO, it is important to make the next step; from hub and spoke to executive leadership.

As dentists, as humans, we're all busy… almost all the time. Many of us are still trying to find our balance, while others think they have it all figured out. Forming and being a part of a Dental Service Organization, DSO, is a lot of work. But when you decide that you want to fulfill what you're passionate about, you take no shortcuts; you keep going until it's achieved.

There's animosity within the dental space. Whether you're a sole practitioner, owner and operator of a dental practice, a part of a group practice, we're still on the same team. In this podcast, we focus on the main factors that may have caused a rift within our ecosystem. DSOs have the mission of erasing the current perception and uniting dentists.

It is important that an entity is created for persons existing in the dental space to share their experiences, suggestions, and challenges. Instead of competing, why not focus on collaborating? DSOs were formed to be a force of ideas and wealth of knowledge while building those who need assistance. As a group, we achieve more.