DEO's Growth Secrets for Dental Organizations

Feeling frustrated that your Google Business Profile still isn't ranking— even after optimizing everything? In this episode, Emmet sits down with James Kuck, SEO Lead at HIP Creative, to unpack what's really working in local SEO for dental practices. They dive into Google Business Profile hacks, the power of proximity, how reviews impact your rankings, and why answering the phone might be your bes...

What if the key to associate retention isn't equity—but leadership? In this episode, Dr. Samson Liu, Founder of SOHDental, shares how he scaled to 40+ locations by focusing on people-first leadership, trust-building, and operational clarity. He breaks down his method for mentoring associates, tightening schedules without burnout, and boosting case acceptance through a simple mindset shift. You'll...

What happens when a founder realizes their best role isn't as CEO? In this episode, we break down a major transition at the DEO—Jake Puhl moves into a Chief Growth Officer role while Emmet Scott steps in as CEO. But this isn't just about titles. It's about recognizing where you thrive, aligning your role with your strengths, and making bold moves for business growth. Jake and Emmet dive deep into...

Are you losing patients before they even walk through your door? Even with a great front desk team, calls go unanswered, details get missed, and new patients move on. In this episode of DEO's Growth Secrets , Jake Puhl talks with Abdul Jamjoom, CEO & Co-Founder of Arini AI, about a simple solution: an AI phone assistant that answers every call, collects complete patient information, and books appo...

Are you overpaying for dental sensors and getting stuck in a cycle of costly repairs? In this episode, we sit down with Aaron DeCorte, VP of Sales & Marketing at JAZZ Imaging, to uncover why traditional sensor purchasing is outdated—and what smarter, cost-saving alternatives exist. We dive into the frustrations of managing equipment across multiple locations, the hidden costs of warranties, and ho...

Are outdated insurance verification processes draining your time and profitability? In this episode, Vivek Kinra, CEO of Verrific, shares how his wife's experience as a dentist inspired him to tackle the inefficiencies plaguing dental practices. From endless phone calls to denied claims, Vivek breaks down the challenges teams face and how Verrific simplifies verification to save time and increase...

What's the secret to making your dental practice thrive without wasting money on ineffective marketing? In this episode, we sit down with Luke Infinger, CEO & Co-Founder of HIP Creative, to uncover the strategies behind transforming your practice's systems into a patient-generating powerhouse. From mastering front desk training to tracking ROI with precision, Luke shares how HIP Creative's unique,...

Do you feel stuck managing endless admin tasks instead of focusing on growing your dental practice? Join Jake Puhl and Steijn Pelle, CEO & Co-Founder of Lassie, as they uncover how technology is reshaping the dental industry. In this episode, you'll hear how Steijn's journey—from Silicon Valley to sitting in a dental office—sparked the creation of tools that cut admin time from 200 hours a month t...

Are you ready to transform how you diagnose, communicate, and grow your dental practice? In this episode, we dive into the groundbreaking ways AI is reshaping dentistry with Florian Hillen, the CEO of VideaHealth. Learn how AI-powered tools help dentists improve patient trust, streamline diagnosis, and boost treatment acceptance rates. We discuss real-world applications like showing patients disea...

Ever wondered where your marketing dollars really go—and how to make them work harder for you? In this episode, Jake Puhl sits down with Neil Zemba, founder of Rise DDS, to uncover the secrets of marketing attribution and its game-changing impact on dental practices. They dive into the challenges of tracking ROI, the power of connecting marketing systems to patient management software, and why und...

How will the 2025 M&A landscape shape your dental practice's future? In this episode, Chip Fichtner, Principal at Large Practice Sales, explores the opportunities invisible DSO partnerships create for growth-minded dentists, from scaling strategies to achieving record valuations. He also breaks down what the 2024 election results mean for dental M&A and how legislative changes could impact consoli...

Are you running your multi-million-dollar practice with outdated systems? In this episode, Jake Puhl sits down with April Lowry, General Manager of Ora Dental, to dive into the game-changing potential of streamlined practice management. Discover how Ora's all-in-one platform is tackling hidden inefficiencies, unifying everything from scheduling and claims processing to AI-powered imaging—all desig...

Is AI the future of dental leadership—or just another tool? In this episode of our CEO Series, we sit down with Amol Nirgudkar, a tech innovator & CEO at Patient Prism, to explore his unique perspective on AI's role in transforming dental practices and the world beyond. He shares insights into how AI can identify hidden challenges yet emphasizes that true growth still relies on human connection an...

Are you losing 9 out of 10 uninsured patients and not sure why? In this episode, Jake Puhl, CEO of the DEO, talks with Paul Lowry, CEO & Co-Founder of Dental Menu, about a membership continuity plan that's helping practices solve retention problems and boost profitability. They reveal shocking stats on patient retention and explain how a true membership continuity plan can keep patients coming bac...

Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Gregor Connell, Director of Clinical Education, and Brian Curley, Director of Strategic Markets at VOCO America. They dive into the critical balance of cost and quality in dental supplies, exploring why "cheap" isn't always best. Greg shares insights from his 35 years in the field, offering clinical solutions to common dental challenge...

In this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Kevin Gladstone, Director of Sales at OrthoFi, and Jay Hogan, Vice President and Co-Founder of PerfectFitOrtho. They discuss a powerful partnership aimed at helping dental practices offer more orthodontic care, streamline treatment plans, and simplify payment processes for patients. Kevin and Jay share how combining fl...

Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Jamie Viramontes, Founder and CEO of Konnect. Jamie shares insights from his 25-year career in human resources, discussing how to attract and retain top talent in the dental industry. They explore the current labor challenges, such as managing generational gaps and creating engaging workplace cultures. Jamie emphasizes the importance o...

In this episode, Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts J.W. Oliver, Managing Partner of Support DDS, for the second installment of the CEO series. They discuss leadership, delegation, and scaling a business globally. J.W. shares his journey from running a small dental equipment company to leading a team of 1,200 across multiple countries. He emphasizes the importance of em...

In this first episode of the CEO Series , Jake Puhl sits down with Brannon Moncrief, CEO & Principal at McLerran & Associates, to kick off a new lineup of powerful conversations with industry leaders. Each episode will dive into the entrepreneurial journeys of CEOs, uncovering how they navigate challenges and scale their businesses. In this episode, Brannon discusses his path from dental finance t...

In this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Michelle Lee, Owner of Good Margins Dental Accounting (Super Accountants for Super Dentists) . They dive into why having clean financials is crucial for dental practices, how transparency can impact decision-making, and the common pitfalls dentists face with financial management. Michelle also shares tips on optimizing...

In this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Hilary Jorgensen, COO of Smile Warranty. They discuss how Smile Warranty covers every 'what if' in life, from accidents to poor hygiene, offering zero-cost retreats or repairs for patients. Hilary explains how this innovative warranty reimburses dentists up to their full fee value, not just what insurance covers. They...

Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Andy Grover, Co-Founder & Chief Development Officer at Tend Dental. This episode dives into Tend's unique patient experience approach, their rapid growth since launching in 2019, and innovative strategies in urban markets. Andy shares insights on navigating the challenges of expanding a dental group during the pandemic and Tend's visio...

Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts David Haynes, VP of National Practice Sales at Menlo Dental Transitions. They dive deep into the intricacies of dental practice transitions, focusing on the current marketplace for exits, mergers, and acquisitions. David shares insights on creating competitive environments for selling practices, the importance of financial transparency...

Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Jay Hogan, Vice President and Co-Founder of PerfectFitOrtho, and Dr. Noel Liu, Owner of Secure Dental. They dive into the thriving aligner economy and its impact on modern dental practices. Dr. Liu shares how he successfully integrated PerfectFitOrtho into Secure Dental, highlighting the ease of implementation and the substantial benef...

Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Shawn Johnson, VP of Business Development, and Lara Blaine, Property and Casualty Manager at Treloar & Heisel. They dive into the essentials of insurance and retirement planning for dental practices.  Shawn emphasizes the importance of comprehensive insurance coverage and regular policy reviews, while Lara shares insights on managing p...