Dental Practice Heroes

Unlock the secrets to a thriving dental practice with insights from Dr. Justin Bhullar, a seasoned multi-practice owner and investor. Discover how overcoming the isolation of dentistry with leadership and teamwork can transform your practice into a collaborative, supportive environment. Listen as we, Dr. Paul Etchison and Dr. Justin, share personal stories about the power of delegating and involvi...

What if your emergency dental patients could become your most loyal, long-term clients? Join me, Paul Etchison, as I reveal the secrets to turning immediate pain relief into comprehensive care opportunities. Through strategic full exams and education on cavity prevention and oral health, we build trust and encourage ongoing treatment plans that enhance both patient outcomes and practice profitabil...

Unlock the secrets to elevating patient communication and boosting case acceptance rates in your dental practice! Join us as we host Dr. Chris Bowman, the innovative founder of Dental Insiders, who blends his expertise in psychology and marketing to revolutionize patient interactions. Discover how his systematic approaches, like the new patient connection interview and trusted advisor consultative...

Unlock the secrets to effective communication and leadership in your dental practice with our special guest, Chelsea Myers, a seasoned dental life coach. Chelsea's inspiring journey from overcoming personal hurdles to empowering dental professionals will leave you motivated and enlightened. Learn how self-awareness and empathy can revolutionize your leadership style, helping you to manage tea...

Can a career ever truly be fulfilling without constant growth? Join us on Dental Practice Heroes as we sit down with the insightful Dr. Justin Buller, an accomplished dentist and multi-practice owner, to uncover the profound realizations he's had throughout his journey. Dr. Buller unveils the importance of perpetual progress and sheds light on the idea that there is no ultimate finish line. T...

Can you imagine leading a team to success even after you're no longer there to guide them?  Discover how delegation, inspired by Magellan's legendary expedition, can transform your practice. We'll bust the myth that handling everything yourself is the only path to success and explore how strategic delegation can help you avoid burnout, reduce stress, and foster a motivated, efficien...

How can you transform your dental assistants into heroes? Join me, Dr. Paul Etchison, alongside DPH coaches Dr. Henry Ernst and Dr. Steven Markowitz, as we unravel the secrets to training dental assistants who will not only boost your practice’s productivity but also alleviate your daily stresses. We promise you will walk away with actionable insights on creating and utilizing standardized instruc...

Ever wondered how a dentist handles the whirlwind of managing multiple practices while steering through a pandemic? Join us as Dr. Chad Johnson, the dynamic owner of Veranda Dentistry and host of the Everyday Practices podcast, shares his riveting story from opening his own practice straight out of dental school to overcoming the formidable challenges of COVID-19. Learn how he adeptly balances two...

Ever feel like you're drowning in the daily grind of running your dental practice? Discover how to reclaim your time and sanity in our monumental 500th episode of Dental Practice Heroes! I share the top five crucial elements to leading a successful dental practice without burning out.  Invest in your Team and the Leaders you Need at the DPH Leadership Intensive Here Join our Newest and Best C...

Can communication issues ruin your dental practice? Discover how mastering difficult conversations can transform your team dynamics and elevate your office culture. In this episode of Dental Practice Heroes, I share a powerful framework for addressing team problems head-on, featuring a real-life incident with a chronically late employee from my own practice. By understanding the motives, behavior,...

Unlock the secrets to achieving a near-perfect AR in your dental practice with insights from our expert guests, Dr. Steve Markowitz and Dr. Henry Ernst. Learn how to consistently track key metrics like AR days and aging claims to maintain a high collection rate. Our guests emphasize the importance of distinguishing between patient payments and insurance claims, and share actionable tips on collect...

Thinking about expanding your dental practice by adding associates? Discover the crucial factors that determine the right timing and strategy to effectively integrate new team members with insights from Dr. Ben Kacos of Shreveport Dental Solutions. We uncover the common pitfalls practice owners face, whether it's bringing on associates too late due to trust issues or burnout, or too early in...

No more class II's!   Ever wondered how to pivot from general dentistry to becoming a  specialized provider in your practice? Join us on this episode of Dental Practice Heroes as Dr. Paul Etchison chats with Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute. We share our personal journeys and insights on transitioning from routine procedures like Class II fillings to fo...

What if your entire dental team could be your secret weapon to boost case acceptance and patient care? We share why every team member's belief in the value of dental treatments is crucial and how understanding the risks of untreated cavities can turn every patient interaction into an opportunity for improved health outcomes. Gain practical insights on structuring your meetings to maximize pro...

Can keeping an underperforming employee really harm your dental practice more than having an empty seat? Join me, Paul Etchison, as we confront this critical question in today's episode.  We’ll draw parallels to a rowing team to discuss the tough decisions you face when dealing with underperforming staff. Explore the immediate and long-term impacts on team morale and performance, the importan...

Discover the secrets to creating a thriving dental hygiene department with Rachel Wall, founder and CEO of Inspired Hygiene. Learn how to attract and retain skilled hygienists, boost departmental productivity, and enhance patient care and profitability. We tackle the pressing issue of hygienist shortages and the shift towards flexible roles, offering strategies to make your practice an attractive...

Unlock the secrets to boosting your dental practice's case acceptance with expert insights from Dr. Henry Ernst and Dr. Steven Markowitz. Discover how even the smallest improvements in this area can have profound effects on both your financial success and the quality of patient care. This episode of Dental Practice Heroes is packed with practical tips, including creating a warm office atmosph...

What if you could slash your dental practice's supply budget to under 5% of collections without compromising quality? This episode unpacks essential strategies to help you achieve this goal. We discuss how increasing production and collections, rather than just cutting expenses, can effectively lower your overhead. We explore six key reasons why supply budgets often exceed targets and provide...

Can you really afford to wait to implement new clinical skills? Discover how immediate action can skyrocket your confidence in dental practice! In this episode of Dental Practice Heroes, we break down the barriers to achieving both external and internal confidence essential for providing exceptional patient care. Learn from our personal experiences and observations with associates and students, an...

Unlock the secrets to a successful dental practice sale with industry expert Elijah Desmond! Ever wondered how to maximize your practice's value and ensure a smooth exit? Tune in to discover why understanding and improving key financial metrics like EBITDA is crucial—years before you even think about selling. Elijah clears up common misconceptions and shows you how early preparation can signi...

How can a simple handoff revolutionize your dental practice? Imagine a system where every transition—from the assistant to the doctor, and from the clinic to the front desk—flows seamlessly. This episode is your ultimate guide to mastering these critical moments within your practice. We dissect various touchpoints of handoffs and explain why having a well-defined system is not just beneficial but...

You've probably never thought about it, but emergencies are a big party of your practice.  In this episode, we teach you how to crush the emergency appointment, every time,  including a story about a single emergency visit that led to 33 new patient referrals and nearly $100,000 in treatments.  Invest in your Team and the Leaders you Need at the DPH Leadership Intensive Here Join our Newest a...

Could a well-structured schedule be the key to a thriving dental practice? Join me, Paul Etchison, on this enlightening episode of Dental Practice Heroes as we explore the transformative power of block scheduling. Think of it as your practice's compass, guiding you toward consistent success.  Invest in your Team and the Leaders you Need at the DPH Leadership Intensive Here Join our Newest and...

Ever wondered how a dental school graduate can rapidly ascend to owning multiple practices and venturing into real estate? Our latest episode features Dr. Reed Faldet, who shares his transformative journey from a 2019 dental school graduate to a successful multi-practice owner and real estate investor. By listening, you’ll gain invaluable insights into how strategic planning and a strong desire fo...

Join us as we unlock the secrets to achieving sustained success in the dental industry with Paul Etchison and his team of expert coaches. They bring their wealth of knowledge and firsthand experiences to explain why focusing too much on one aspect of the "Triangle of Business Success" can lead to a lopsided and ultimately failing practice. Learn how to create and maintain robust relation...