Sandy Pardue and Dana Pardue
Dental Drills Bits
Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years. Enjoy the fun, laid-back vibe as things get real. Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of "hands-on" experience.
Be sure to visit the podcast's website and support the creator: sandyparduedanasalisbury.libsyn.com
Author
Sandy Pardue and Dana Pardue
Category
Podcast website
Latest episode
Nov 9, 2026
Where to listen?
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Episodes
Don't Cancel Your Hygienist! 13.04.2022 20:28
Does this sound familiar: "We've had a lot of cancellations and I don't want to pay my hygienist during down time" Some of you may lean towards doing this. In fact, the hygienist may HATE this so your hygienist has to look or act busy so you won't deduct their pay. Do NOT do this anymore! Your hygienist AND you (the practice owner) deserve a full schedule always. In this episode Sandy Pardue tell...
6 Steps for Successful New Patient Calls 06.04.2022 35:37
Are you wasting your marketing dollars? Let's face it, you are if you are either missing phone calls or letting new patient opportunities go through the phone. In this episode Sandy lets you know exactly what barriers are coming up when it comes to answering the phone when a new patient calls and how we can break these barriers. She gives us 6 steps on how every single phone call should go. We als...
The Pros & Cons of Cross Training Your Employees 01.04.2022 28:49
Cross training can be beneficial… but only for a short, and we mean a very short period of time. There are about 6 major cons that cross training will produce in your practice. However, if you MUST cross train an employee than there are about 4 pros to cross training. Sandy breaks down each individual pros and cons and the consequences that this can lead up to. We also clarify how some of this inf...
The 4 Departments Every Front Office Needs 23.03.2022 31:34
When we have no specific departments and roles than we have less accountability (almost none) and that creates a ton of inefficiencies. You don't just want to throw up anyone at the front and hope your other front office shares their duties. You want to specifically give them departments. In this episode Sandy shares with us exactly which person should be in which department based on their persona...
The 4 Departments Every Front Office Needs 23.03.2022 31:34
When we have no specific departments and roles than we have less accountability (almost none) and that creates a ton of inefficiencies. You don't just want to throw up anyone at the front and hope your other front office shares their duties. You want to specifically give them departments. In this episode Sandy shares with us exactly which person should be in which department based on their persona...
The 4 Departments Every Front Office Needs 23.03.2022 31:34
When we have no specific departments and roles than we have less accountability (almost none) and that creates a ton of inefficiencies. You don't just want to throw up anyone at the front and hope your other front office shares their duties. You want to specifically give them departments. In this episode Sandy shares with us exactly which person should be in which department based on their persona...
The 4 Departments Every Front Office Needs 23.03.2022 31:34
When we have no specific departments and roles than we have less accountability (almost none) and that creates a ton of inefficiencies. You don't just want to throw up anyone at the front and hope your other front office shares their duties. You want to specifically give them departments. In this episode Sandy shares with us exactly which person should be in which department based on their persona...
How to Get Patients to Say "YES" to Treatment! 17.03.2022 39:52
If you're not even aware of your treatment closing percentages... then that's the first thing you need to know TODAY! Sandy Pardue breaks down the whole process on how we can get more "YES" from our patients. She gives us real life examples, steps, scripts, who is responsible for this on our team, and even deep quotes! We also discuss what to do if someone says "NO".
How to Safeguard Against Embezzlement 10.03.2022 44:26
Why does embezzlement happen and how does it begin? Most importantly, how can we catch it early or even prevent it from ever happening?! In this episode Sandy breaks down the steps and systems we need to implement so that we can prevent any employee stealing from the practice. We also discuss real life stories where Sandy discovered embezzlement and how they decided to handle it. We discuss the mo...
5 Signs You Have a "Sweet Saboteur" on Your Team 03.03.2022 34:38
Do you feel like your best efforts are being undermined? Do yu have someone in your team who is always going to you and complaining about others, pushing back on changes, procrastinating or coming up with excuses of why things are not done... but they are super nice about it all in front of you? Sandy Pardue gives us 5 signs that show you have a "Sweet Saboteur" in your practice, someone who is a...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
The 3 Things You Must Do to Increase Profits in Your Practice 24.02.2022 30:00
Revenue - Expenses = PROFITS! Do you ever feel like you worked so hard and then you look at your income or your profits and feel like you are barely making it?! Like you're bringing in less money than you should be bringing home? In this episode we are covering just that! We are diving into your revenue and expenses and figuring out where profits are slipping through the cracks. Sandy breaks it do...
How to Have the Most Productive Staff Meetings 17.02.2022 38:04
Staff meetings should be an orderly, productive, and uplifting meeting. One of the ultimate goals with every meeting is to have unity. Sandy Pardue breaks down exactly how our staff meetings should go in order for them to not only be productive, but to get us closer to our goals (better unity in your team, more collections, more profit). We discuss how long team meetings should be, the difference...
The Perfect Formula to Stop Micromanaging 09.02.2022 41:34
No one loves being a micromanager. In this episode Sandy Pardue breaks down exactly why someone starts micromanaging, 4 action steps you must take today to stop the micromanaging process, and how to improve you trust in the work your employees are doing. We also talk to the team members who want to let their boss know that they feel micromanaged. Sandy lets the team members know exactly how to bri...
The Anatomy of a Perfect Morning Huddle 03.02.2022 31:12
If you are asking yourself if "morning huddles" are worth it, then you're probably doing them all wrong. Sandy Pardue breaks down exactly how a "morning huddle" should run. We discuss how long it should be, who needs to start it, what the doctor needs to do, who should be involved, what exactly needs to be discussed, what to do if someone is late to the huddle, and more! Remember, morning huddles...
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