Dental Decoders

Brief Summary of Show: In this special solo episode of Dental Decoders, Brittany and Rebecca celebrate the one-year anniversary of the podcast! Reflecting on a year of incredible conversations, they dive into their top five favorite interviews and the key takeaways from those episodes. From mastering HR changes to insights into coding and AI-driven automation, this episode is packed with memorable...

Brief summary of show: In the ever-evolving world of dentistry, understanding the complexities of practice transitions can be crucial for securing your future. What are the best strategies for expanding or selling a dental practice? How do DSOs impact your career decisions? In this episode of Dental Decoder's podcast, Rebecca and I are joined by Kim McCleskey, a seasoned professional in the dental...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by Dr. Grace Yum, a board-certified pediatric dentist and founder of Mommy Dentist in Business.  Dr. Grace shares her journey in the dental industry from a young age, reflecting on her extensive experience and passion for dentistry. The conversation delves into the challenges of balancing professional life with motherho...

Brief summary of show: In this episode of Dental Decoder's podcast, Rebecca is flying solo and is joined by Drs. Karen Tindall and Laura Schwindt, dentists and life coaches, who lead The Mint Door. Together, they enhance dental practices with their Mint Method Formula and Practice Wellness Programs, showcasing the transformative power of total well-being for success. They share their background st...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by Katherine Eitel Belt, the powerhouse behind LionSpeak, a company specializing in communication coaching.  Katherine shares her journey from dental assistant to practice management consultant, ultimately focusing on helping teams communicate authentically and effectively. The discussion highlights key aspects of patie...

Brief summary of show: In this episode of Dental Decoder's podcast, Rebecca and I sit down with the renowned Dr. Paul Goodman.  Dr. Goodman shares his journey from aspiring NBA player to successful dental practice owner and founder of 'Dental Nachos.' He discusses the innovative structure of his dental practices, emphasizing the importance of a dedicated hygiene center. The conversation extends in...

Brief summary of show: In this episode of Dental Decoder's podcast, Rebecca and I welcome Ashlee Hirschfeld from the Dental Success Companies. Ashlee shares insights into her journey from starting as Dr. Mark Costas' personal assistant to becoming the COO at Dental Success Network.  She discusses the various services provided by Dental Success Companies, including peer-to-peer coaching, vendor dis...

Brief summary of show: In this episode of Dental Decoder's podcast, we are joined by Joe Chickerillo from My Dental SOP, a unique platform that digitizes standard operating procedures (SOPs) in the dental space.  Joe discusses his background in technology and the dental industry, and explains how My Dental SOP helps dental practices streamline onboarding and training processes, ensuring consistenc...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by co-host Rebecca and Colleen Huff, and together we delve into the intricacies of dental insurance management. Colleen, known as the 'Dental Insurance Coach,' brings 30 years of experience, sharing insights from her new book 'A Mouthful of Insurance' and her journey from MetLife to becoming a full-time coach and author...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by Gary Bird, a seasoned dental marketing expert and host of the Dental Marketing Theory podcast.  Gary dives into his journey in the dental marketing field and shares his agency's growth through strategic partnerships. This comprehensive discussion covers the challenges dental practices face, from the pre and post-COVI...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by Samantha Jones, a seasoned professional in the dental industry with 30 years of experience. Samantha shares her unexpected journey from aspiring journalist to a leader within dentistry, detailing how personal challenges redirected her career path.  She speaks passionately about her software, Cre8Wise, which aims to s...

Brief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca and I sit down with Briean Clark from Pivotal Solutions. Briean shares insights from her recent conference in Hershey, PA, where she discussed her journey and contributions to the dental industry.  She explains her company's mission to provide innovative solutions and training to dental practices, highlightin...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by Jenny Bauer from Flex Dental for the third part of our series on the revolutionary dental practice management software, Flex Dental.  Sponsored by Flex Dental, this episode delves into how the software integrates with Open Dental to streamline workflows, enhance patient communication, and boost case acceptance and pa...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by guest co-host Rebecca, our special guest Katrina Klein, a registered dental hygienist with nearly 18 years of experience and a certified ergonomics assessment specialist.  Katrina shares her journey in the dental field, her passion for ergonomics and fitness, and offers valuable insights on maintaining physical healt...

In this episode of Dental Decoder's podcast, I'm joined by Jenny Bauer from Flex Dental for part two of our three-part series.  We discuss the integration of Flex Dental with Open Dental software, focusing on enhancing patient communication, workflow efficiency, case acceptance, and payment collections. Key topics include Flex Verifications for insurance, Flex Web Schedule for online appointments,...

Brief summary of show: In this episode of Dental Decoder's podcast, sponsored by Transformational Dental Coaching, Rebecca and I are joined by Lois Banta, a renowned consultant with over 25 years of experience in the dental industry.  Lois discusses her journey in dentistry, the evolution of her consulting business, and the importance of creating effective, stress-free dental environments. She emp...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by Jennie Bauer from Flex Dental. Our discussion covers Flex Dental's integration with Open Dental software, its benefits in enhancing patient communication, streamlining workflows, boosting case acceptance, and increasing payment collections.  Jennie shares her extensive experience in the dental industry, the inception...

Brief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca Herring and I are joined by the legendary Lynne Leggett, the founder of Victory Dental Management.  Lynne Leggett, BS FAADOM is the founder and CEO of Victory Dental Management. With over 30 years of business experience, in addition to being a seasoned basketball coach, Lynne understands that having employees...

Brief summary of show: In this episode of Dental Decoder's podcast, guest co-host Rebecca Herring and I are joined by Conner Ludlow, to discuss how AI, particularly Annie, is revolutionizing the dental office front desk operations by enabling multitasking, capturing missed calls, and providing 24/7 support.  The episode also covers how dental practices can leverage AI to improve efficiency, optimi...

In this episode of Dental Decoder's podcast, I'm joined by Lauren Schieffer, also known as the Colonel's Daughter, a distinguished speaker and consultant specializing in leadership development. Lauren shares insights on her nine essentials of significant leadership, which include understanding your own value, treating others with respect, and leading by example.  The conversation touches on the co...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by guest co-host Rebecca Herring, who has over 15 years of experience in the dental industry, to discuss the benefits of using virtual assistants (VAs) to improve dental practice efficiency and operations.  She provides insights on the hiring process, training strategies, including utilizing Standard Operating Procedure...

In this episode of Dental Decoder's podcast, I sit down with Chase Butenhoff, an expert in dental revenue cycle management with over five years of experience.  Chase shares valuable insights and practical tips for dental practices to improve their revenue cycles, including regularly running AR reports, establishing an AR timeline, and ensuring proper upfront patient payment collections. The episod...

In this episode of Dental Decoder's podcast, I'm joined by guest co-host Rebecca Herring, to talk about the benefits of using virtual assistants (VAs) in dental practices, and how it can skyrocket your revenue. The episode details how VAs can optimize operations, cut costs, and improve patient care. Rebecca offers practical advice on implementing VAs, such as determining the right time to hire one...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by Stacey Feidt, Training and Development Coordinator at SKF Practice Solutions, to discuss the essentials of leadership and delegation.  Stacey shares her journey into management, the importance of empowering team members, and strategies for developing future leaders within a dental practice. The episode also emphasize...

Brief summary of show: In this episode of Dental Decoder's podcast, I'm joined by Stephanie Wright, an expert in dental insurance and practice management. Stephanie shares insights into how dental practices can navigate insurance contracts, consider the benefits and challenges of going out of network, and improve practice operations through strategic coaching. We talk about tips on handling patien...