Dental All-Stars - Dentistry Podcast

Mastery Coach Shelly Van Epps asks the question: Is the dental office manager  obsolete? Shelly is a former office manager and treatment coordinator with over 20 years of experience and is currently a VP of Business Development and mastery coach with All-Star Dental Academy. They discuss the biggest struggles that dentists face when running a successful practice, which Shelly believes to be the in...

Shyanne McCracken, an All-Star Mastery Coach and treatment coordinator, reveals the truth about social media for dentists on Dental All-Stars Podcast with Alex Nottingham. Shyanne believes that dentists hesitate to use social media due to the rules and regulations, as well as the time commitment to grow their followers and likes. She suggests that dentists can make use of the time by taking five m...

Patients avoid or step aside, cancel just flat out don't schedule because they're not really connected to the plan from an emotional state. People buy with emotion justified with logic. Not understanding this leads to diminished dental treatment acceptance. Eric Vickery, President of Coaching, builds on his prior podcast where he discussed the 95-5 rule to case acceptance. In this podcas...

Dental HR (human resources) can be overwhelming. There are federal and state laws that are changing all the time. Great employees are harder and harder to find and keeping awesome team members can be a challenge. Alan Twigg at Bent Ericksen & Associates joins Dental All-Star’s host, Alex Nottingham to clear the confusion. In this podcast, you will learn what you “have to do” and what “you shou...

Heather Nottingham, VP of Training and Phone Skills Instructor at All-Star Dental Academy joins the show to discuss sizzling-up phone skills. Heather has over 24 years' worth of customer service, training, and phone skills experience and designed the All-Star Dental Academy Phone Success course and the GREAT Call® Process. Heather created the GREAT Call® Process by working in a dental practic...

Alex Nottingham, CEO of All-Star Dental Academy, welcomes Sameer Bhasin, VP of Strategic Alliances at Care Credit. Sameer has a decade of frontline business experience, having worked as a practice development manager and sales regional sales manager. He graduated with his MBA, and currently resides in San Antonio, Texas. Sameer explains that he has been with Care Credit for 17 years, and before th...

Dentists often wonder why they don’t get more dental patient referrals. Why are they so haphazard? In this podcast, Larry Guzzardo, All-Star Dental Academy’s head instructor, discusses why patients don’t refer more often, how to encourage the team to get more referrals, how to track referrals, and using incentives to get more dental patient referrals. “I think the number one reason why the team do...

Today on the show, we're pleased to welcome Dr. Todd Snyder, and he'll be discussing the secret ingredients to achieving success in dentistry and generally in life. As a successful dentist, Todd is on a mission to assist other dentists in overcoming obstacles and fears. By teaching them new systems and skills, he hopes to empower them to achieve success. Todd will share his insights on s...

Today on the show, we are delighted to have Shelly VanEpps, and our topic is One Step to Overcoming Approval Addiction. Shelly is currently a treatment coordinator and one of All-Star Dental Academies' Mastery Coaches. By working on the business with her clients, she focuses on how the team can provide the ultimate patient experience - an All-Star patient experience. She has worked in the sam...

As dental practitioners, we all have a long list of responsibilities on our plate, and sometimes it can be overwhelming. However, delegation can be an excellent way to ease the burden and get more done. So, in this episode, we’ll be talking about how to duplicate yourself and how it can help enhance your dental practice. Let’s get started! HIGHLIGHTS [01:09] Get comfortable with delegation. Duplic...

In this episode of Dental All-Stars, host Alex Nottingham sits down with Eric Vickery, President of Coaching at All-Star Dental Academy. Eric is a respected expert in practice management and dental case acceptance and has been delivering keynotes and training events all over North America since 2001. Tune in to gain insight from this veteran of the dental industry! HIGHLIGHTS  [01:01] The biggest...

I’m joined by a true star in the dental industry, Chris Cuadros from Crossroads Tax Advisors. Chris and his team are experts at helping dental professionals succeed, bringing modern accounting solutions and business technology to the table to help create real-time financial success. HIGHLIGHTS  [00:16] Introducing Chris Cuadros [01:00] Crossroads background [03:28] Why dentists need a dental-speci...

Welcome to Dental All-Stars Podcast. Today’s guests are Eric Hubbard and Andre Santos, the co-founders of Pain-Free Dental Marketing. Eric brings a wealth of strategic marketing experience from his time in the Fortune 300, while Andre has developed a career in marketing built on a software engineering background. The pair have already provided marketing services to hundreds of dental practices acr...

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA speaks with Pain Free Dental Marketing’s Eric Hubbard. Welcome to the Dental All-Stars Podcast! Today, we are pleased to welcome Eric Hubbard, the founder of Pain-Free Dental Marketing and a veteran marketing expert who’s worked with Fortune 300 companies such as Procter & Gamble and marketing Silicon Valley’s most influential comp...

Our guest is Robyn Reis, director of hiring and VP of Coaching at Allstar Dental Academy, who has experience guiding hundreds of practices in the areas of administration, marketing, HR, hiring, and team culture. Robyn will take us through what it means to Thrive at Work and why it’s important to practice success. We’ll also discuss what steps you can take to start engaging and motivating your team...

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA speaks with All-Star’s Head Instructor and Lead Consultant Larry Guzzardo about how to get your patients to stop canceling their appointments. In this episode of Dental All Stars, we welcome Larry Guzzardo, a renowned speaker on practice management. With the nickname “Scheduling Doctor,” Larry is the go-to expert on how to get patients...

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA is joined by Ken Hardison, the Millionaire Maker. Alex speaks with Ken about a strategy for meetings that boosts productivity and can lead to doubling your profits. Ken Hardison is known as the “Millionaire Maker” for a reason – having helped lawyers across the country double, triple, or quadruple their law practices and income. Ken is...

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA is joined by investment expert Tae Kim of Financial Tortoise . Alex speaks with Tae about how a “slow and steady” investing strategy keeps your investing easy to manage. Tae Kim is the founder of Financial Tortoise, a YouTube channel focused on getting rich slowly.  Slow and steady is the name of the game and he firmly believes in this...

All-Star Dental Academy President of Coaching Eric Vickery is joined by Dental HR experts Alan and Adrienne Twigg of Bent Ericksen & Associates . Eric speaks with Alan and Adrienne about effectively leading your team and maintaining a healthy office culture. About Alan and Adrienne Twigg: Adrienne Twigg is co-owner of Bent Ericksen & Associates and an HR compliance consultant. Having both...

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA is joined by Guided Focusing Coach Sandy Jahmi Burg. Alex speaks with Sandy about the mental/emotional techniques of Guided Focusing and how the practice can lead to a more effective and fulfilling life. Focusing is an experience, a way of using our body/brain that invites trust, resilience, empowerment, and abilities to adjust to our...

All-Star Dental Academy President of Coaching Eric Vickery is joined by Master Leadership Coach Matt Kluttz . Eric speaks with Matt about developing a strong team and a culture of success. About Matt Kluttz M.A.: Matt has over a decade of experience in Neuropsychology and cognition, blending business acumen and cognitive training together to create self-awareness amongst high-capacity leaders. He...

All-Star Dental Academy President of Coaching Eric Vickery is joined by Pain Free Dental Marketing Founders Eric Hubbard and Andre Santos . Eric and Andre speak with Eric about common challenges and solutions for dental practice marketing. About Pain Free Dental Marketing Our Digital Marketing Agency For Dentists began with one question from a curious dentist: “What are you working on?” While wait...

All-Star Dental Academy President of Coaching Eric Vickery is joined by Dr. Amir Larijani . Eric and Dr. Larijani look at techniques to improve your success with presenting large or complex cases to patients. About Dr. Amir Larijani: Dr. Larijani has been practicing cosmetic, implant and family dentistry in Orange County for over 23 years. He believes in giving patients a complete range of options...

All-Star Dental Academy President of Coaching Eric Vickery is joined by Dr. Rick Simcock . Eric and Dr. Simcock look at strategies for raising the level of excellence in your practice. About Dr. Rick Simcock: Dr. Simcock was raised in Walla Walla, Washington and graduated college from Walla Walla College, Washington in 1993. Following college, he received his DDS degree from Loma Linda University...

All-Star Dental Academy President of Coaching Eric Vickery is joined by Dr. Cody Calderwood . Eric and Dr. Calderwood look at strategies for developing sustainable success. About Dr. Cody Calderwood: Dr. Cody Calderwood received his bachelor’s degree from Brigham Young University and his DDS degree from the University of Maryland school of dentistry. He is a solo practicing general dentist in Park...