Demo Pages

Welcome to Audio Learning from Assemble You. Purpose is defined as the cumulative effect of meaningful goals. To establish our purpose at work, for example, it is helpful to ascertain what our goals are, why they are important and how we plan to achieve them: the what, why and how. Purpose can be described as the meaning we ascribe to our goals. Realising our purpose can provide motivation and a s...

Welcome to Audio Learning from Assemble You. The bulk of customer service training concerns what we say to customers, emphasising the rehearsal of scripts, sales pitches and language best practices to maximise the chance of a positive customer experience. But this is only half the story, as body language and non-verbal communication play a crucial role in customer service as well. It’s often not w...

Welcome to Audio Learning from Assemble You. Starting a conversation about sustainability can be difficult. It’s a complicated topic that sometimes requires people to understand some very technical ideas. Given that it also involves people’s lifestyles, choices and values, it can be quite sensitive too. It’s possible to make people aware of the need for more sustainable choices without it turning...

Welcome to Audio Learning from Assemble You. There is no business without customers. Customers are the people who will increase your revenue, increase your profits and spread your reputation, but when customers are being difficult they can hinder all three of these things. With customers, we can’t always say what we feel. We are here to help them, support them and resolve their issue, but it can o...

Welcome to Audio Learning from Assemble You. Sustainability has a broad definition. In simple terms, it relates to the lifespan of the object. Take coal, for example. Coal is not a renewable material, so it is not sustainable in the long term. Of course, when we talk about sustainability we often think of the environment. Environmental sustainability is a concept that asks: can we maintain the env...

Welcome to Audio Learning from Assemble You. The Cambridge Dictionary defines ‘Confidence’ as “the quality of being certain of your abilities or of having trust in people, plans, or the future”. We suffer from a lack of self-confidence when we are uncertain of our abilities. We can get away with it in our day-to-day activities, but when it comes to work and career, there is no hiding place Confide...

Welcome to Audio Learning from Assemble You. Sustainability is all about finding a way to live that works for us today without causing problems in the future. Prioritising sustainability in everyday life involves being more conscious about the resources you use, as well as the impact your choices have on the planet and other people. In this track, we’ll cover the different pillars of sustainabilit...

Welcome to Audio Learning from Assemble You. Employee well-being is a broad term - it covers every aspect of someone’s working life, including their physical, mental and financial health. Many things can contribute to it, from relationships with colleagues to the workplace itself. Employee well-being isn’t something that just affects employees, though - it has a huge impact on the business and its...

Welcome to Audio Learning from Assemble You. In this track, we’ll cover  Definitions of cultural nuance,  Awareness of difference and diversity, and  Navigating interpersonal differences. Let’s begin by looking at what is meant by cultural nuances. They’re the subtle variations in the way people behave and slight differences in customs or habits. Families, colleagues, communities, and neighbourhoo...

Welcome to Audio Learning from Assemble You. Stakeholder Management is the process of maintaining the best possible relationships with the people who have the biggest impact on your work. This could be customers, investors, suppliers, and even governments. If you don’t know how to manage your relationships with your stakeholders, you’re going to find yourself in trouble. This track is aimed at pro...

Welcome to Audio Learning from Assemble You. In this track, we’ll examine Definitions of sexual harassment and the linked legal frameworks  The impacts of sexual harassment on victims The broader impact of sexual harassment on a workplace, and Strategies and behaviours valuable in combatting sexual harassment Further info: Download the Transcript for this Episode Download the Key Points Infographi...

Welcome to Audio Learning from Assemble You. According to a survey conducted across 142 countries by Gallup, just 13% of employees worldwide are engaged at work. Symptoms of disengagement may include apathy, poor communication, absenteeism, missed deadlines, and cynicism. So, how does this translate into day-to-day experiences in the workplace? What does withdrawal mean for businesses more broadly...

Welcome to Audio Learning from Assemble You. This track will cover definitions of ageism, some experiences of older people in the workplace, and assess ways of altering an ageist culture and developing a more inclusive workplace for older people Further info: Download the Transcript for this Episode Download the Key Points Infographic Reading List [Article] Workplace Ageism Requires Leadership Act...

Welcome to Audio Learning from Assemble You. It’s as simple as this - if your interview process is poorly designed or off-putting to candidates, they will look elsewhere for opportunities. Today we’ll cover the value of proper preparation, forefronting empathy, good note-taking, active listening and selecting the right questions. We’ll finish with an important note about unconscious bias. Let’s ta...

Welcome to Audio Learning from Assemble You. In this track we’ll cover definitions of sexism and gender discrimination, including hostile and benevolent sexism, some experiences of women in the workplace, and guidance for how to promote a more inclusive and safer workplace Further info: Download the Transcript for this Episode Download the Key Points Infographic Reading List: [Report] 2020 Sexual...

Welcome to Audio Learning from Assemble You. Stakeholder Management is an essential aspect of the product development process. To fully understand the concept, it is first necessary to understand what a stakeholder actually is. It’s a broad term encompassing numerous groups and individuals, and different kinds of projects will necessitate different stakeholders.  In this track, we’ll cover what st...

Welcome to Audio Learning from Assemble You. In this track, we’ll cover structural racism and its impacts, microaggressions and the subtleties of racist behaviour, white privilege and constructive guidance for fostering a more inclusive, anti-racist workplace Further info: Download the Transcript for this Episode Download the Key Points Infographic Reading List [Article] Anti-Racism Is Not Just ‘A...

Welcome to Audio Learning from Assemble You. How can you use storytelling in your everyday life? In this track, you’ll learn about three different types of micro-story. We’ll tell you how to structure stories about the past, the present and the future. Your tales will be so good that people will want to repeat them. Further info: Download the Transcript for this Episode Download the Key Points Inf...

Welcome to Audio Learning from Assemble You. If you’re looking to explore disability and employment and discover ways to foster inclusivity in the workplace, this one’s for you. This lesson covers the importance of recognising differences, promoting accessibility, and understanding societal barriers to inclusion. We’ll emphasise the need to combat stigma, challenge ableist attitudes, and engage in...

Welcome to Audio Learning from Assemble You. What do you gain when you establish rapport? Your teams will work better, you’ll encourage people to follow you, people will commit to you in meaningful ways, and you’ll be a person of influence.  In this track, you’ll learn how to create rapport with the people you meet. You’ll see how charismatic and empathetic people create rapport in three ways: 1....

Welcome to Audio Learning from Assemble You. All of us are bombarded with too many articles to read and too many videos to watch. Your audience – and by that, we mean readers, watchers and listeners – make the decision to follow or reject you in a microsecond. But what would it be like if you understood how they chose? This track focuses on the three factors an audience wants from a speaker. Once...

Welcome to Audio Learning from Assemble You. In this track, we'll cover definitions of neurodiversity, the value and importance of neurodiversity, and guidance for promoting an inclusive and accessible workplace. ADHD, dyslexia, dyspraxia, epilepsy, Tourette's syndrome, autism, and other learning and mental health differences are on the neurodiversity spectrum.  Further info: Download the Transcri...

Welcome to Audio Learning from Assemble You. We cover business storytelling, how to appeal to listeners, the importance of demonstrating transformation, and provide some tangible examples of where effective storytelling has been a success. Once you understand how stories are built, you’ll become a much more confident presenter and writer. Further info: Download the Transcript for this Episode Down...

Welcome to Audio Learning from Assemble You. In this track, we’ll explore the definitions of intersectionality, some concrete examples of intersectionality, why adopting an intersectional approach is so valuable, and the importance of intersectional allyship Further info: Download the Transcript for this Episode Download the Key Points Infographic Reading List [Article] Intersectionality and my id...

Welcome to Audio Learning from Assemble You. In this track we’ll cover the definition of timeboxing, the main advantages of timeboxing and practical guidance for how to implement timeboxing. When faced with an overwhelming number of projects, deadlines, and ideas, it can often seem impossible to find enough hours in the day to complete everything. We will be looking at the timeboxing method of tim...