Delve

How have some healthcare organizations maintained their stability and the trust of staff and patients through the COVID-19 pandemic, while others still struggle to adapt? In episode 7 of The "New Normal" podcast series, Dr. Lynn Mikula , the Vice President, Chief of Staff, and Chief Medical Executive of the Peterborough Regional Health Centre and a graduate of Desautels' International Masters for...

Risk is a fact of life in business—it’s also an ever-present reality in times of war. Though international supply chain issues and inventory stockouts have dominated headlines during the COVID-19 pandemic, the wars and armed conflicts that embroil 60% of the developing world, and now Ukraine and Russia, are a constant threat to commodity production, the flow of international supply chains, and the...

Narrative theory is about looking at worlds, from their construction and governance to the real people living within them. This perspective is useful for understanding the complexities of not only literature but the mechanisms of medicine, law, management, and economics. In the process, questions arise around established paradigms—the answers have the potential to bring about concrete disciplinary...

In episode 6 of the second season of The "New Normal" podcast series, Professor Warut Khern-am-nuai from the Desautels Faculty of Management at McGill University joins journalist Dave Kaufman to discuss the data behind COVID-19 pandemic buying and how retailers can use an Artificial Intelligence framework to react in real time to unexpected fluctuations in consumer purchasing.  Read more on D...

What do “ideal workers” look like today? New research explores the history of gender differences in work and points to a more equal—and genuinely ideal—future of work for all.  In episode 5 of the second season of The "New Normal" podcast series, PhD Candidate Alyson Gounden Rock from the Desautels Faculty of Management at McGill University joins journalist Dave Kaufman to discuss gender ineq...

How we shop today certainly isn’t the same as it was before March 2020. The COVID-19 pandemic launched a swift if unsteady shift in shopping habits, both online and in-person, and retailers quickly learned that adaptation was essential to survival. Today, a hybrid retail approach is leading the way to increased sales. In episode 4 of the second season of Delve's The "New Normal" podcast series, Pr...

Many companies aim to be carbon neutral by 2030 or 2040, but often their goals don’t include emissions from supply chains. “Given that supply chain emissions are six to 20 times that of direct emissions, if companies want to seriously consider their carbon footprint and make a meaningful change, the holy grail of sustainable operations is in reducing your scope three, that is, your supply chain,”...

Social inequalities are responsible for the loss of millions of ideas and inventions over hundreds of years. Recently dubbed the “ Lost Einsteins ” effect, this loss over time is measurable today in a decline in innovation, slowing economic growth, and repercussions on all sectors, from technology to health care. The gender gap among inventors affects what gets invented – and consequently who...

Digital technologies today are highly generic and highly specific at the same time – even a mobile phone is also a translator, a map and an entertainment system – complicating the design of organizational strategy. In the latest episode of the Delve podcast, Dean of the Desautels Faculty of Management and James McGill Professor Yolande Chan discusses a “ digital ecodynamics” approach to organizati...

Small and medium sized enterprises account for as much environmental impact as the entire Canadian transportation industry—yet solving their climate impact requires a unique peer-to-peer approach. In episode 2 of the second season of The "New Normal" Delve podcast series, Professor Dror Etzion from McGill University’s Desautels Faculty of Management joins journalist Dave Kaufman to discuss the rol...

The word terroir conjures unique European flavours and landscapes, flora and fauna, champagne and Parmigiano-Reggiano. As global trade, brand marketing, and niche competition grew in the past half-century, terroir—and authentic, identity-rich products overall—has also grown in both scope and value. Read more on Delve and read the transcript . Speaking to  Delve 's Robyn Fadden, McGill Univers...

Launching the second season of  Delve ‘s  The “New Normal”  podcast series,  Professor Jean-Nicolas Reyt  from the Desautels Faculty of Management at McGill University joins journalist Dave Kaufman to discuss  why businesses should embrace a hybrid work method , why the future of workspaces needs to change from the status quo, and how the COVID-19 pandemic has fo...

In the past decade, a new kind of consumer has arisen, a fusion of myriad tastes and eclectic wants, prone to mixing highbrow with lowbrow, and just a little obsessed with all things unique, crafted and authentic. This consumer has been dubbed the “cultural omnivore.” The rise of the cultural omnivore identity brought with it an increased consumer desire for authenticity in everything from fashion...

In episode 6 of The "New Normal" podcast series, Professor Saku Mantere from The Desautels Faculty of Management at McGill University, and Editor-in-Chief of Delve , discusses how organizations have responded and adapted to the COVID-19 pandemic : whether universities, governments, or businesses, many responded to the crisis by adapting quickly and performing beyond expectations. Why are some orga...

In episode 5 of The "New Normal , " Professor Samer Faraj from The Desautels Faculty of Management at McGill University speaks about how the COVID-19 pandemic has created an overreliance on corporate technological behemoths. Faraj breaks down the ever-growing role of digitization on our society and examines who benefits from the UBER-ization of our daily lives: all who take part in the gig economy...

In episode 4 of  The "New Normal , " Professor Patrick Augustin from The Desautels Faculty of Management at McGill University examines the allegations of insider trading levied against former Georgia Senators David Perdue and Kelly Loeffler at the dawn of the first wave of the COVID-19 pandemic. Should politicians be held to a higher ethical standard when lives are at stake? And, if poli...

In episode 3 of The "New Normal" hosted by Dave Kaufman , Professor Yu Ma from The Desautels Faculty of Management at McGill University discusses how the COVID-19 pandemic has affected our relationship to grocery stores, how shopping has changed in the last year, and what can be done from a technological perspective to improve the shopping experience and perhaps even help the consumer make more in...

In episode 2 of  The "New Normal" hosted by  Dave Kaufman ,  Professor Lisa Cohen from The Desautels Faculty of Management at McGill University discusses how the shift to working from home that has been hastened by the Covid-19 pandemic, how the work from home phenomenon has been more disadvantageous to some members of society than others, and ways in which working at home has...

In episode 1 of The "New Normal" hosted by Dave Kaufman , Professor Saibal Ray highlights the successes and failures of the COVID-19 vaccine procurement and global distribution, compares Israel's effort to Canada's, and questions if Canada will want to do all that’s necessary to be prepared should similar incidents arise in the future. Read more on Delve and read the transcript . The "New Normal"...

Before the first case of COVID-19 was ever diagnosed, policy makers, scholars, and practitioners had been exploring how developments in AI, machine learning, and the gig economy were reshaping the labour market. Then the pandemic happened, and it forced us to rethink these debates altogether: our offices have merged with our homes, long-established processes have been erased, and entirely new role...

For the past year, our hospitals have experienced an unprecedented strain to treat the masses of patients infected with COVID-19 – a challenge that has revealed many important barriers to accessing quality care. So, in the middle of a pandemic, it seems only fitting that we’d explore the advances taking place to modernize health care delivery, many of which are powered by disruptive technologies....

Strategy making is becoming increasingly open - and, when it’s done well, it brings many important advantages. In this episode, we're joined by Richard Whittington, Professor of Strategic Management at Saïd Business School, Oxford University and Marie Josée Lamothe, McGill Professor of Practice at the Bensadoun School of Retail Management and Academic Director of the McGill Dobson Centre for Entre...

In the throes of a pandemic, we’ll hear from someone who is all too familiar with leading through unprecedented crisis. That person is Shaun Donovan, former United States Secretary of Housing and Urban Development, and Director of the Office of Management and Budget under the Obama Administration. In discussion with Professor Sebastien Betermier, Shaun tells the story of how he helped steer the U....

In today’s popular culture, much has been made of gig-work companies that are leveraging the power of technology to transform traditional work and reap tremendous profits. On the other hand, far less is known about gig workers - the people who are driving this economy forward. To fill this knowledge gap, McGill University’s Matthew Corritore, Assistant Professor of Strategy & Organization and...

Population aging is becoming one of the greatest social transformations of our time, but with new challenges come new opportunities to innovate. In this episode, Dr. Mehmood Khan, former Vice Chairman of PepsiCo turned CEO of Life Biosciences joins Laurette Dubé, McGill University Professor of Marketing and Director of the McGill Centre for the Convergence of Health and Economics to explore how th...