Deep Listening - Impact beyond words - Oscar Trimboli

Listening for the context is Level Three listening. Context is all about the backstory. It can be the difference between a productive conversation and a frustrating, circular discussion that goes nowhere. Deep Listening is three dimensional: your context, their context and the context of the conversation. In this episode, learn the cost of ignoring context, and how it cost a quarter of a million l...

Listening to the content is Level Two listening. But it's more than just the words being said. It's important to understand that what you hear, see and sense together make up listening for the content. Only 2% of us have been taught how to listen, but all of us know when we're not being listened to. "I'm explaining the same thing over and over again." "They're just nodding and saying hmm." Do you...

In this episode, Oscar and Nell dig into the data on listening with help from researcher Heidi Martin. 1,410 participants were surveyed on listening, and Heidi shares insights both big and small from crunching the numbers. What are our biggest barriers to listening to others? What effect do timing and location have on our ability to listen deeply? How do we better prepare to listen? Tune in to thi...

Oscar Trimboli and Nell Norman-Nott explain about noticing when you are distracted. How to notice it and what to do about it. The difference between a distracted listener and a Deep Listener isn't that a Deep Listener is never distracted.  A Deep Listener notices when they are distracted and tools and techniques to get back in the dialogue. In this episode, we provide some tips to dance with distr...

Listening to yourself is Level One listening. It's the proper preparation, the good ingredients in the recipe of how to listen well to others. In this first deep dive episode into the Five Levels of Listening, Oscar and Nell explore what listening to yourself actually means and why it's the first challenging step that most people struggle with. How do we unclutter our minds, be present in the situ...

Listen: to yourself, for the content, for the context, to the unsaid, to meaning. These are the Five Levels of Listening. In this episode Oscar and Nell go through each of the five levels, explaining how they work individually, and as a whole, and how to move from one to the next. Hear real stories about each level, how it fits together in the research, and flashbacks from previous podcast intervi...

Interviewer becomes interviewee - Oscar Trimboli speaks with Kelly Irving to share the story behind Deep Listening. How did we get here? Oscar shares about his listening through school and early work, how listening helped people understanding others' perspectives. Through his work as an executive coach, Oscar can empower others by letting them feel listened to. Learn about listening superheroes, c...

Previously we have heard from listening experts around the world: air traffic controllers, high court judges, suicide counsellors, deaf interpreters and so many more. In this episode you may notice things are a little different. Beginning with this episode, the Deep Listening Podcast Series is evolving. The consistent feedback from 50 episodes is that you want to hear more from Oscar about how to...

Dr Bronwyn King is a radiation oncologist and the founder of Tobacco Free Portfolios. Dr King works in countries all around the world to help financial institutions divest from tobacco companies - saving millions of lives. Bronwyn has worked to treat hundreds of people with cancer. She shares the pivotal story when she realised her own money was invested in tobacco companies that caused the diseas...

Chris Voss is a global corporate negotiation expert; a former FBI hostage negotiator, CEO of the Black Swan Group and author of the national best-seller: "Never Split The Difference: Negotiating As If Your Life Depended On It". His company specialises in solving business communication problems, using hostage negotiation solutions. Chris says the cost of not listening in the corporate world amounts...

Corine Jansen is a Listening Practitioner in the Netherlands, who strives to make a real difference in the health care system by listening. Corine's method focuses on listening and speaking as a human being, to another human being, disregarding all roles of doctor, patient or nurse. Dealing with the topics and issues usually unaddressed in the health care setting brings healing, by helping people...

Hugh Forrest serves as Chief Programming Officer for South by Southwest (SXSW). Held annually in Austin, Texas, this event brings together more than 70,000 industry creatives from across the United States, around the world. These creatives are inspired by nine days of panels, presentations, brainstorming, networking, deal-making, socializing, creating, innovating, and fun. The worlds of film, gami...

A vote of thanks for helping to spread the word to create 100 million Deep Listeners in the world We were award one of the Top 20 Apple Podcasts of 2018 Listen For Free  

Danielle Ofri, MD, PhD, is a physician at Bellevue Hospital, the oldest public hospital in the USA, and a faculty member of New York University School of Medicine. She writes about medicine and the doctor-patient connection for the New York Times, Slate Magazine, and other publications. Danielle is co-founder and Editor-in-Chief of the Bellevue Literary Review, the first literary journal to arise...

Avraham (Avi) Kluger is a professor of Organisational Behaviour at the Hebrew University of Jerusalem, and the first born of parents who both survived the Holocaust. His award-winning research into the role of feedback in the workplace piqued his interest in the world of listening. In his journey of discovering listening, Avi underwent a dramatic personal change - realising that being properly lis...

Holly Ransom is chief executive of Emergent, a consultancy which specialises in marketing to millennials, a director of Port Adelaide Football Club and a trustee of The Prince's Charities Australia. Holly co-chaired the 2014 Y20 Youth Summit. Holly explains how to listen to what matters to Millennials, and why young people are missing out by leaving the wisdom of the older generations untapped. Ho...

Jennifer Brandel began her career in journalism in the early 2000s, reporting for numerous outlets including The New York Times and Vice, picking up awards along the way. In 2011 she founded the groundbreaking audience first series, Curious City at WBEZ in Chicago. Her company, Hearken, was awarded a spot in Matter.vc's accelerator and took home the prize for "Best Bootstrap Company" at SXSW 2016....

Bettina Turnbull provides a unique perspective on listening - with expertise in both linguistics and audiology. Bettina has worked in research at the National Acoustic Laboratories, working directly with hearing impaired patients and as a teacher of Audiometry. She has spent the last 5 years introducing hearing care professionals to a client-centered, and more recently, a family-centered approach,...

With a doctorate in sociocultural and medical anthropology, and a degree in visual design, Michelle Barry has spent the past 20 years pioneering new ways to engage people by understanding the nuances of human behavior, emotions and how to effectively translate culture. Michelle explains the importance of context for listening, creating the right environment and making the speaker feel comfortable....

Liz Gross leads the team at Campus Sonar, an agency which empowers colleges and universities to find and analyze relevant conversation, learning and engaging with them. She calls it social listening. The cost of not listening has led to public distrust of these institutions in the USA, and this distrust fundamentally undercuts tertiary education's mission of access to learning. It also carries a f...

Allan Parker is a Behavioural Scientist and the Managing Director of Peak Performance Development Pty Ltd, a Sydney based consultancy company. His areas of expertise include negotiation, organisational change, and dispute Management. His clients have included Microsoft, AMP, BNP Paribas, Macquarie Bank, NSW Bar Association, the OECD and United Nations. He is the co-author of the best-selling book...

The Honourable Michael Kirby is an international jurist, educator and former judge on the High Court of Australia. He has undertaken many international activities for the United Nations, the OECD and the Global Fund Against AIDS, Tuberculosis and Malaria. His recent international activities have included chairing the UN Commission of Inquiry on DPRK (North Korea). He is an Honorary Professor at 12...

Lise Barry is an expert meditator and helps to resolve complex and frustrating disputes in society and in the workplace. You will learn how to create a listening process that is neutral and productive for all those involved in a dispute where they feel no one is listening to them. Lise is a Senior Lecturer and Director of Learning and Teaching at Macquarie Law School and came to the law from a bac...

Frank Schneider is the CEO of artificial intelligence listening company, Speakeasy AI, whose mission and technology is based upon the premise of listening to understand, not merely respond. He was born and raised in Philadelphia, a city where listening is equal parts human empathy and survival, Frank spent the bulk of his 22 professional years in roles where active listening is of paramount import...

Graham Bodie is a listening educator and consultant. He teaches on the topic of listening at university, conducts research and writes publications. Graham is also a coach and consultant in listening to the business world. He co-authored 'The Sourcebook of Listening Research'. Graham's credits his father for some of his listening skills. In conversations, he might not say a lot, but in his silent l...