Debt Matters

Recruitment Agency Collections: Timesheets, POs & Common Client Defenses Explained In today’s episode of Debt Matters, we break down one of the most frustrating challenges for recruitment agencies: chasing overdue invoices when clients raise disputes about timesheets, purchase orders, authorisation, or performance. We unpack the real reasons these disputes escalate, why seemingly minor admin g...

Late payments don’t just hurt your cash flow – they drain your time, energy, and focus. In this episode of Debt Matters from Taurus Collections, we unpack how smarter use of technology can help you stop late payment before it starts, by tightening up credit checks, automating your invoicing and reminders, and building dunning flows that actually get invoices paid. We break down how to use modern c...

Business loans can feel daunting, but when they are structured properly they can be one of the smartest tools a business owner has for protecting cash flow and unlocking growth. In this episode, we unpack the key ideas from Taurus Collections’ guide to why business loans are financially beneficial for sustainable growth and stability. We look at when a loan makes more sense than dipping into reser...

In this episode of Debt Matters podcast, we dig into one of the most frustrating challenges for finance teams: tracing gone away debtors who have vanished after missing payments. We unpack what “gone away” really means in a B2B context, how it hits your cash flow, and why you should treat it as a data and compliance problem as much as a collections one. We then walk through the ethical and legal g...

In this episode of Debt Matters, we look at how smarter client onboarding can dramatically cut your bad-debt risk. Starting from that very first enquiry, we walk through how solid KYC, clear contracts and sensible credit limits work together to protect your cash flow and keep your ledger clean. We break down what “good” looks like in practice: tiered KYC checks that match the risk of each client,...

In this episode of Debt Matters, we unpack one of the toughest choices UK finance teams face when invoices go unpaid: do you sit down at the table for mediation or head straight to court? Using Taurus Collections’ guide on mediation versus litigation as our roadmap, we break down how each route works in practice, what it really costs, and how long it typically takes to get money back into your cas...

In this episode, we dive into one of the toughest challenges for any B2B business: getting paid on time without damaging client relationships. Using Taurus Collections’ latest guide on effective B2B debt collection strategies as our starting point, we unpack how proactive communication, clear payment terms and consistent follow-up can transform your cash flow. We talk about how to segment customer...

When do late payments cross the line from “a bit slow” to “your cash flow is in danger”? In this episode, we unpack the key warning signs that you need a commercial debt collection agency urgently – and what to do before overdue invoices turn into write-offs. We explore the red flags most businesses ignore at first: a rising stack of invoices drifting 30–60 days beyond terms, customers who suddenl...

A simple framework to make collections faster, fairer, and more brand safe. In this episode we unpack the three C’s of a successful collections strategy - communication, choice, and control and show how UK SMEs can use them to lift recovery rates without burning relationships. We cover how to set clear, consistent messaging across phone, email, and SMS; why flexible payment options and transparent...

Credit Control KPIs That Actually Move Cash Struggling with late payers or creeping DSO? In this episode, we break down the 3 KPIs that matter most to credit control and show you exactly how to use them to speed up cash collection: DSO (Days Sales Outstanding): what it measures, the correct formula, typical benchmarks by sector, and practical ways to bring it down (tighter terms, automation, early...

Construction Debt Recovery — Applications for Payment, Pay Less Notices, and Timelines Explained Late or disputed payments can cripple a project’s cash flow. In this episode of Debt Matters, we break down exactly how to stay compliant and get paid on time in UK construction. You will learn how to structure clear Applications for Payment, the difference between interim and final applications, what...

In this episode of Debt Matters, we break down Part 1 of the Late Payment of Commercial Debts (Interest) Act 1998 - what it is, when it applies, and how it helps UK businesses protect cash flow. You’ll learn which transactions qualify (business-to-business and public sector), when an invoice legally becomes “late”, and the rights you have to add simple statutory interest (set by law at the Bank of...

Disputed invoices don’t have to drain cashflow or goodwill. In this episode, we walk through Taurus Collections’ practical resolution flowchart designed for UK businesses: four clear phases triage, investigate, negotiate and close mapped to a 12-step process you can apply immediately. You’ll hear how to log and acknowledge a dispute within 1 business day, gather and test evidence against the contr...

Personal guarantees are one of the most effective tools for reducing bad-debt risk in B2B trading when they’re used at the right time and framed the right way. In this episode of Debt Matters, we unpack when a PG makes commercial sense (sectors, deal sizes, and customer risk signals), what a guarantee actually is (and isn’t), why many modern forms pair a guarantee with an indemnity, and how to int...

Slow or inconsistent chasing can quietly inflate DSO, distract your team with low-value admin and reduce your odds of recovery. In this Part 1 episode, we explain why timely escalation from in-house chasing to a third-party matters, what “third-party collections” actually covers (from pre-legal DCAs to legal action), and the early warning signs that your account needs a handoff: aged-debt cliff ed...

Roofing manufacturers are under pressure from slow-paying contractors, disputed deliveries, and project delays that push invoices past due. In this episode of Debt Matters, we share a practical, step-by-step approach tailored to the roofing supply chain: setting tighter credit terms, building evidence packs that stand up (POs, delivery notes, PODs), structuring faster chaser schedules, and knowing...

Debt Matters dives into cross-border debt recovery: what changes when your debtor is overseas, how to stay compliant with local laws, and the tactics that protect your reputation while speeding up payment. We cover Taurus Collections’ no-win-no-fee approach, multilingual liaison, legal partners across jurisdictions, and how to reclaim late-payment interest and fixed-fee compensation where applicab...

Tired of slow payers and stalled cash flow? In this episode, we break down 5 little-known strategies that actually move invoices to “paid”: making your outreach personal instead of generic; sending a clear Letter Before Action to signal you mean business; offering structured payment plans that keep money coming in; knowing when to bring in a professional debt collection partner; and tightening cre...