De-stress Your Business

Most software engineers and managers hate documenting.   More than that… they openly distrust that the effort of documenting will ever pay off.   Why is that?   It stems from a misconception on what needs to be documented.    Engineers see beautifully maintained technical documentation and best practice documentation, and assume the goal is to replicate that.   But that’s a fools errand… by the ti...

How do you deliver employee onboarding that doesn’t suck?   5 guiding principles that make all the difference:   1/ Hold teams accountable for their own onboarding (— HR will only cover the small fraction of onboarding that’s relevant to everyone in the company!)   2/ Get clear on the end goal. We want employees happy and confident in all areas of their role — this is not just about their first fe...

Most companies do a bad job of employee onboarding.   We want new employees to be excited, motivated, and confident in their new roles…   Yet many lose that excitement as it gets replaced by anxiety, stress and frustration.   Expectations aren’t clear. Getting up to speed takes forever.  Mistakes are common. Empowerment diminishes into micromanagement. Excitement turns into disillusionment.   Of c...

Documented processes are one of your best tools for reducing business stress.   But if they’re not maintained, they’re worthless.   So how do we stop the rot?   How do we make sure that the investment we make in systemizing our processes pays off in the long-term, as well as the short-term?   That’s our topic on today’s episode of De-stress Your Business.   ---   Want to learn more? Join our weekl...

Documentation... a nice idea, but never gets used, right?   When that’s the case, documentation actually slows down your business.    Days, weeks, and months are spent setting up tools and creating documents… that no one uses.   You’re going to need to overcome this hurdle if you want to create a great business.   Documented processes — with your team’s best practices embedded into them — are crit...

The best way to document your team’s tasks, training and onboarding?   Checklists.   But how do you write a good checklist?   How much detail is needed?   And how do you avoid issues when people actually start using it?   We’re discussing all this and more on today’s episode of De-stress Your Business.   ---   Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours p...

Most employees work out how to get things done by…   … asking their manager … asking colleagues … trial and error (and sometimes being corrected) … a bit of training … and occasionally finding a useful document in a shared drive   This is broken in so many ways.   The manager and colleagues are constantly being distracted…   Days and weeks are lost making mistakes that could so easily have been av...

There are 8 reasons why most documentation is doomed to fail:   It’s not obvious where content should go It’s not focused on your biggest business problems It takes too long to create It’s not easy to use No one’s held accountable for using it No one’s held accountable for maintaining it People feel uncomfortable suggesting updates Your team’s had no training   On today’s episode we’re looking at...

You've probably tried documenting some of your processes and best practices in the past.   But it’s not worked out…   People ignore the documents.  Mistakes still happen. The guidance doesn’t get maintained and starts to smell funny.   Why does this always happen?!   As leaders… why do we simultaneously know that documentation is important, and yet push back against it based on past experience?  ...

What should your business do when a major incident happens?   Perhaps your website’s gone offline.   Or your laptop with client data on has been stolen.   Or a team member’s made an offensive post on social media… and the press are covering it!   How can you avoid this being hugely stressful for both you and your team?   How can you get into a position where incidents can happen, but you don’t eve...

Do you feel like your team meetings could be better?   The time you spend in meetings is a huge opportunity to motivate the team, remove conflict,  and tackle the biggest issues.   But this time is often wasted on long status updates, with issues taken away as “next steps” that take forever to get resolved.   We’ve spent the last decade iterating on our own meetings, and now have a formula that wo...

Do you value the meetings you attend with your team?   Do the biggest issues get tackled?   Do you always feel less stressed after the meeting than before?   Or… do you question the value of meetings, and wonder if it wouldn’t better just to ditch them completely?   In this episode, we discuss the incredible impact that great meetings can have, and how to make sure you’re having great meetings in...

Ever been frustrated with someone at work?   I’m going to go out on a limb and say… it’s not (entirely) their fault.   There’s normally a bigger issue at play. It might be the lack of a clear process, or training, or support.   In this episode, we’re looking at how it can really help you and your business to always start with one simple assumption: It’s a process issue, NOT a people issue.   ---  ...

The one thing that you can guarantee in business, is that issues are going to come up.   And you need a way of dealing with them so that: They get reviewed in a timely manner They don’t derail your overall progress The biggest issues get permanently fixed and don’t reoccur. Without a way of handling the issues that will arise… you’re really going to struggle to scale up a team.    In this episode,...

When we get busy as business leaders, we often forget one of most powerful tools we have to free up time: Delegation.   Today, we’re going to look at the types of tasks that you can be delegated across the business:  Sales, Engineering, Finance, Data Security, IT, HR, Marketing…   And we’ll review the common rules you can use to identify tasks to delegate, wherever you are in your business.    ---...

Let's look at how you can free up 15 hours of your time…   Every. Single. Week.     ---   Want to learn more? Join our weekly webinar and we'll show you how to free up 15 hours per week and remove the constant stress of running a business, without slowing down growth. Visit www.airmanual.co/webinar for all the details!

Want to de-stress your business? Join us and find out how to:   👉 Free up your time 👉 End the groundhog day of constant fire-fighting and little progress 👉 Deliver better and more consistent results for your customers 👉 Make it easy to scale up 👉 Get into a position where you can easily take days, weeks, or months away from the business, and it can continue to thrive without you!   ---   Want...