DaVita Leadership Insights

To close out the year and Season 5, we are excited to welcome back our very first guest, our own Chief Wisdom Officer, Dave Hoerman. Dave chats with us about the idea of our “brand”, and what it means in our leadership and relationships. He shares with us how brand connects with our DaVita symbol of head, heart, and hands; how he intentionally created his brand, and some tips for how we can be int...

  Season 5 of the podcast we are featuring our leaders from our dialysis centers—our beloved Facility Administrators! This week we hear from Patricia Davis, Group Facility Administrator in Philadelphia, PA. Patricia has beautiful advice. She wants to encourage anyone seeking growth opportunities for leadership roles, to set their goals for what they want and then pour their heart into it! Mini-ins...

This week we hear from two of our Facility Administrators, Inoka Jayasignhe, leading a center in Covina, CA and Jeff Daniel, leading a center in Southfield, MI—on why it is important to lead daily “homeroom” meetings, and how they do it in their clinics. We define homeroom meetings within the Village as a daily huddle with teammates. Both Jeff and Inoka discuss the value these homerooms bring: the...

Season 5 of the podcast we are featuring our leaders from our dialysis centers—our beloved Facility Administrators! This week we hear from Aquia Ware, Facility Administrator leading a center in Louisville, KY. Aquia’s tip is to add in fun check-in questions in homerooms. She likes to ask “What do you do for fun outside of work?” Check out more insights on Homeroom Ideas . Mini-insights come from o...

This week we hear from teammates Patty Monaco, Facility Administrator in Carmel, NY, and Michael Kritschgau, Senior Director for DaVita Clinical Research, on the topic of transitioning from “bud to boss” (aka from a peer to manager role). They give us great insights on their journeys from accepting manager roles both inside DaVita and outside. They explain the phases of this type of transition, bo...

  Season 5 of the podcast we are featuring our leaders from our dialysis centers—our beloved Facility Administrators! This week we hear from Shane Hall, Group Facility Administrator in Roseville, CA about a tradition that his region practices when welcoming new managers to the team: the current leaders provide their best personal tips for success. Shane’s tip? “Make a continuous effort to learn fr...

In this episode, we’re excited to talk with Kapil Vashistha, Vice President of Pioneer Division, on a topic many of our listeners and teammates have told us they are curious about—how to lead and manage conflict. Kapil shares how he identifies healthy vs unhealthy conflict, how to nurture relationships after conflict, and examples of him mastering and stumbling in conflict situations. He leaves us...

  Season 5 of the podcast we are featuring our leaders from our dialysis centers—our beloved Facility Administrators! This week we hear from a group of FAs in Southern California, as they share some of their favorite leadership quotes. “You get the best effort from others, not by lighting a fire beneath them but by building a fire within.”- Mac Anderson, Author 212 Degree Service “Try to be a rain...

This week we hear from two of our teammates in our Voyager Division in Connecticut—Amanda Szychulski, Clinical Coordinator, and Dora Harris, Group Facility Administrator. Amanda and Dora share with us their experience around the Power of 1:1 Check-ins. One of the biggest takeaways from practicing 1:1s regularly is that this is key in building relationships. Amanda’s one tip: Lead with your heart a...

  Season 5 of the podcast we are featuring our leaders from our dialysis centers—our beloved Facility Administrators! This week we hear from Erin Duncan, an FA at our Shelbyville Road clinic in Louisville, KY. Erin says one big lesson she has learned is to take a step back, slow down, and focus on one thing at a time. “As a newer FA, this has helped prevent me from being overwhelmed with all the t...

Season 5 of the podcast is back with an insightful episode on Leading Change with our Chief Financial Officer (CFO) of Kidney Care, Patrick McKinnon. Patrick shares his experiences with leading major change in his personal & professional life. At home, he made the decision to take his position and commute each week from Dallas to Denver, being away from his family 3x/week. Within the Village,...

We have a special BONUS mini-insight to end this season, from our beloved podcast sound editor and founder of mini-insights themselves! Recently departed Wisdom teammate, Nick Ramsey, leaves us with a few final words on leadership, as he moves East with his family. “My tip comes from filmmaker David Lynch –‘There is the donut and there is the hole. And you should keep your eye on the donut’. I int...

This week we hear from JR, Our Mayor, on the topic of leading with authenticity. Javier shares his personal journey with authentic leadership and the importance of getting clear on his personal beliefs. Spoiler alert: He shares one of his core beliefs with us on the episode!  “You never wake up one day and just say ‘Oh I’m not going to be authentic’. And the opposite is true—you normally don’t say...

  Season 4 of the podcast we are featuring our leaders from our dialysis centers—our beloved Facility Administrators! This week we hear from a group of FAs who share their favorite leadership quotes and tips. Mini-insights come from our teammates far and wide around the Village. This bi-weekly listener mail showcasing is a fantastic way to hear from our listening leaders. SUBMIT YOUR LISTENER MAIL...

This week we hear from Dave Maughan, Senior Vice President of Kidney Care Operations, about the topic of “Driving for Results, the DaVita Way”. Here at DaVita we care for each other with the same intensity with which we care for our patients. So in this episode, Dave speaks about why there is equal importance in how we get the results as what results we produce. “It’s easy to get caught up in the...

  Season 4 of the podcast we are featuring our leaders from our dialysis centers—our beloved Facility Administrators! This week we hear from Michele Bouchard, an FA in South Florida, who explains his struggle in walking the fine line between being a friend and being a leader. “We need to decide what is important to share with certain teammates to engage them. It is important to find the balance.”...

We dive into the hot topic of emotional intelligence (EQ) in this episode with Lenin Chaturvedi, Senior Director in IT Applications Development, and Angie Stevens, Manager of Organizational Change & Development in People Services. Lenin and Angie give their take on how they define EQ, and share personal stories of times when their EQ wasn’t at the forefront of their mind. GUESTS: Lenin Chaturv...

Season 4 of the podcast we are featuring our leaders from our dialysis centers—our beloved Facility Administrators! This week we hear from a group of FAs, sharing stories on when they have seen WE CARE, our caring behaviors, come to life. Mini-insights come from our teammates far and wide around the Village. This bi-weekly listener mail showcasing is a fantastic way to hear from our listening lead...

Our episode this week focuses on working smart—in particular, getting the right stuff done (commonly known in the Village as “GSD” or “GRSD”). We are joined by special guest, Maggie Anderson, Senior Vice President here at DaVita. Maggie walks us through some of her best practices—calendaring, “helicopter”ing to help explain delegated tasks and overall prioritizing. “One tip I think helps is to alw...

  Season 4 of the podcast we are featuring our leaders from our dialysis centers—our beloved Facility Administrators! This week we hear from Dana Dickerson, Assistant Facility Administrator at a clinic in Arnold, MO. Dana’s tip is that a leader should always lead by example. “Take a good look in the mirror. What do you think they see when they see you?” Mini-insights come from our teammates far an...

This week we discuss the important topic of Leading Diversity and Belonging with our Chief People Officer, Eric Severson. Just like food, water, shelter and safety, Maslow’s hierarchy of needs shows belonging is a fundamental human need and desire. Eric walks us through some examples of times when he felt like he didn’t belong.   “We are a community first and a company second. Part of being a comm...

Season 4 of the podcast we are featuring our leaders from our dialysis centers—our beloved Facility Administrators! This week we hear from Kerri Green, Facility Administrator out of Sacramento, CA. Kerri’s tip she learned from a fellow FA in her region: “In life things don’t always go your way. Great things in life sometimes come out of the biggest disappointments.”   Mini-insights come from our t...

  We kick off Season 4 with a WE CARE mindset. We hear from 3 teammates—Damon Kinton, a Group Regional Operations Director leading 3 regions in central California, Grady Dodson, a Facility Administrator in leading our clinic in Visalia Vineyard, CA, and Karen Campbell, a Facility Administrator leading our Herndon Dialysis clinic Fresno, CA. WE CARE is our standard of excellence with patient care....

  Seth Miller, Vice President for Pacific Gold Division, shares his journey around creating a vision and how this impacted his team and his life as a whole. After years always saying “yes” at work, he was finding himself overwhelmed, stressed and not being his best self. He attended DVU’s DaVita Way of Leading program, and set a vision for himself and those he serves and leads—and that has made al...

  This week we listen to Anne Bailey, Group Vice President for Patient Support and Insurance, as she talks about her insights and experiences in leading with heart. Some of Anne’s tips include making it a practice to connect individually & opening up a meeting with a “high-gain” question that allows teammates to speak from a place of vulnerability. For example: “When was the last time you saw...