Dave Wakeman
Dave Wakeman's The Business of Fun Podcast
When you work in entertainment, you are in the business of fun. This podcast will focus on the challenges and opportunities associated with helping your customers create memories and special moments. We will talk about sports, theatre, performing arts, and other forms of entertainment, highlighting the best ideas in marketing live experiences, creating long-term customers, and growing revenues.
Author
Dave Wakeman
Category
Podcast website
Latest episode
Jun 16, 2026
Where to listen?
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Episodes
Episode 38: Eric Fuller Part 2 02.11.2018 56:08
Today's episode is brought to you by Booking Protect, the global leader in refund protection. Booking Protect offers your guests the most comprehensive refund protection of any refund provider anywhere in the world. To find out how you can offer your guests a better buying experience, more peace of mind in their purchases, and how you can create a new stream of revenue for your organization, vis...
Episode 37: Susan Shaw 31.10.2018 59:09
] Today's episode is brought to you by Booking Protect. The global leader in refund protection. Booking Protect lets you offer your guests a better buying experience, greater peace of mind in their purchases, and creates a brand new revenue stream for your organization. To find out how you can offer your guests the number 1 Trustpilot rated refund provider visit www.bookingprotect.com Today's gue...
Episode 36: Joe Rixon 16.10.2018 42:19
This episode is brought to you by Booking Protect. The global leaders in refund protection. Any booking! Any sector! Anywhere! Booking Protect has you covered. To find out how you and your organization can provide your customers a better buying experience, more peace of mind, and you can create a new revenue stream for your organization, visit www.bookingprotect.com My guest today is Joe Rixon,...
Episode 35: Corey Leff 09.10.2018 48:06
Today's episode is brought to you by Booking Protect the global leader in refund protection. Any booking! Any sector! Anywhere! Booking Protect has you covered. To find out how your organization can offer your guests a better buying experience and greater peace of mind along with creating a new revenue stream for your organization, visit www.bookingprotect.com . Today's guest is Corey Leff. He...
Episode 33: Richard Howle 04.10.2018 48:53
Today's episode is brought to you by Booking Protect. The global leader in refund protection. Find out how Booking Protect can help your organization deliver better service to your customers and how you can generate a new revenue stream for your organization by visiting www.bookingprotect.com Today's guest is a good one: it is my buddy, Richard Howle, from The Ticket Factory in the UK. I've wan...
Episode 34: Bryan Ralston 03.10.2018 40:50
This episode is brought to you by Booking Protect: the global leaders in refund protection. Any Booking! Any Sector! Any Where! Booking Protect has you covered. To find out how Booking Protect can help you offer your guests a better buying experience, more peace of mind, and you can create a new revenue stream for your organization, visit www. BookingProtect.com I wanted to have Bryan on to tal...
Episode 32: Alicia Jessop 28.09.2018 44:27
This episode is brought to you by Booking Protect: the global leader in refund protection. Any Booking! Any Sector! Any Where! Booking Protect has you covered. To find out how your organization can offer your guests a more personalized buying experience, world-class customer service, and you can create a new revenue stream for your organization visit www.bookingprotect.com I think you will r...
Episode 31: Kate Mroczkowski 20.09.2018 52:18
The Business of Fun is brought to you by Booking Protect: the global leader in refund protection. Any Booking! Any Sector! Any Where! Booking Protect has you covered. To find out how partnering with Booking Protect can offer your guests more peace of mind in their purchase and how you can create a new stream of revenue for your organization, visit www.bookingprotect.com My guest today is Kate Mr...
Episode 30: Scott Spencer 17.09.2018 40:50
Today's episode is brought to you by www.bookingprotect.com. Any booking! Any sector! Any where! Booking Protect has you covered. Find out how you can offer your customers a better buying experience, more peace of mind, and how you can earn a new stream of revenue for your organization talk with Booking Protect. My guest today is Scott Spencer. Scott is the CEO of Suite Experience Group. I want...
Episode 29: Ian Taylor 11.09.2018 47:04
Episode 29 of the Business of Fun is brought to you by Booking Protect, the global leader in refund protection. Any Booking! Any Sector! Any Where! Booking Protect has you covered. To find out how you can offer your customers better service, more peace of mind, and create a new revenue stream for your organization, visit www.bookingprotect .com My guest is Ian Taylor. Ian is Head of Ticketing an...
Episode 28: Ben Monat 07.09.2018 18:29
Today's episode is brought to you by Booking Protect, the global leader in refund protection. Any Booking! Any Sector! Anywhere! Booking Protect has you covered. Find out how your organization can offer your customers a better buying experience and how you can create a new revenue stream for your organization by visiting www.bookingprotect.com My guest today is Ben Monat. Ben is a longtime subsc...
Episode 27: Jeff Pearlman 06.09.2018 40:50
Today's podcast is brought to you by Booking Protect: Any Booking! Any Sector! Any Where! Booking Protect has you covered. To find out how partnering with Booking Protect can offer your guests more peace of mind, a better buying experience, and can gain your organization a new revenue stream, visit www.bookingprotect.com Today's guest is a little different in that he isn't involved in the day to...
Episode 26: Windy Dees 04.09.2018 1:00:50
Today's episode is brought to you by Booking Protect, the global leader in refund protection. You can find out how offering refund protection creates peace of mind, a better buying experience, and offers you the opportunity to create a new revenue stream for your organization by visiting www.bookingprotect.com Today's guest is my good buddy, Windy Dees! Windy is a professor at the University o...
Episode 25: Peter Shankman 31.08.2018 40:50
Today's episode is brought to you by Booking Protect. If you offer your guests tickets or live experiences, you should be offering them refund protection. Refund protection gives your guests peace of mind, a better buying experience, and offer you a new stream of revenue. Find out more by visiting www.bookingprotect.com Today's guest is someone that I've known for years and he was the first cust...
Episode 24: Jesse Cole 28.08.2018 41:22
This episode is brought to you by the people at Booking Protect. The worldwide leader in refund protection. If you offer your guests tickets, experiences, or other forms of live entertainment, you should find out how Booking Protect can help you offer your guests a better buying experience, increased peace of mind, and how a partnership can offer you a new revenue stream. Find out more by visiti...
Episode 23: Chris Grosse 23.08.2018 40:50
This episode is brought to you by Booking Protect, the global leader in refund protection. If you are offering your customers live event ticketing, you should reach out and find out how you can give your customers' greater peace of mind, an improved buying experience, and create a new revenue stream for your organization. Find out more by visiting www.bookingprotect.com Today's guest is Chris Gr...
Episode 22: Me & Brett Zalaski! 21.08.2018 58:20
This episode is brought to you by my friends at Booking Protect. Booking Protect is the global leader in refund protection. Visit www.bookingprotect.com and find out how offering refund protection can provide your guests peace of mind, improve their buying experience, and offer your venue a new stream of revenue. Today's guest is me! And, my friend, Brett Zalaski. This is an experiment in podca...
Episode 21: Mike Guiffre 20.08.2018 1:04:58
This episode is brought to you by Booking Protect, the global leader in refund protection. Visit www.bookingprotect.com to find out how you can offer your fans more peace of mind in their ticket buying, how offering refund protection improves the customer experience, and how partnering with Booking Protect can give your organization a new line of revenue. Today's episode is one I think you will...
Episode 20: Eric Fuller--The Business of Fun 10.08.2018 1:06:11
Today's episode is brought to you by Booking Protect. The global leader in refund protection. Find out how to offer your guests peace of mind and a better buying experience while also creating a new revenue stream for your venue by visiting them at www.bookingprotect.com Today's guest is Eric Fuller. Eric is the CEO of Yo Seats. I wanted to have Eric on because he has been a vocal opponent of Ti...
Episode 19: Adam White--The Business of Fun 08.08.2018 51:58
This episode is brought to you by Booking Protect, the global leader in refund protection. If you sell tickets and you aren't offering your guests the opportunity to purchase refund protection for their tickets, you are missing out on an opportunity to improve their customer experience, provide them security, and grow your organization's revenue. Find out more by visiting www.bookingprotect.com o...
Episode 18: Business of Fun--Stephen Lee 27.07.2018 44:43
This episode is brought to you by Booking Protect, the global leader in refund protection. Find out how your organization can offer your customers peace of mind and you can gain a brand new revenue stream by visiting www.bookingprotect.com Today's guest is Stephen Lee. Steve is the Chairman of the Fair Ticketing Alliance. They are an organization based in the United Kingdom that is focused on br...
Episode 17: Dan Meagher 25.07.2018 40:53
This podcast is brought to you in part by Booking Protect. They are the global leaders in refund protection. Find out more at www.bookingprotect.com Today's guest is Dan Meagher. He's Director of Audience Development & Digital Strategy at the Diablo Ballet outside of San Francisco. We had a great conversation about arts marketing and the need for more humanity in the performing arts business. D...
Episode 16, The Business of Fun: Laura Fragoso 17.07.2018 34:34
Today's episode is brought to you by Booking Protect, the global leaders in refund protection. You can find out more about them at www.bookingprotect.com Today's guest is Laura Fragoso. She is the Senior VP of Marketing with the Round Rock Express, a minor league baseball team near Austin, Texas. We had a really great conversation that took a turn I wasn't expecting as we go really deep into digi...
Episode 15, The Business of Fun: Michael Johnstone 11.07.2018 32:36
Today's guest is Michael Johnstone. He's Head of Commercial with Walco Events in Australia. We cover a lot of my favorite topics including growing a fan base, generating revenue, marketing, selling, and experience. Michael talks about his experience growing rugby league in Australia and he goes heavily into the example of letting your fanbase do your marketing for you. To find out more about Mi...
Episode 14, The Business of Fun: Amir Zonozi 06.07.2018 46:21
This one was a lot of fun for me because I learned a lot. Today's guest is Amir Zonozi. He is the Chief Strategy Officer with Zoomph. Amir and Zoomph focus on data, which on its own sounds like the same hokum that you get when you say Big Data without quotations. But it isn't. In this conversation, we cover a whole lot of ground including GDPR, social authentication, marketing and selling tick...
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