Dan Hill's EQ Spotlight

Today I talked to Leonard Mdlodinow about his new book Emotional: How Feelings Shape Our Thinking (Pantheon, 2022). "On or around December 1910, human character changed,” Virginia Woolf memorably wrote, citing the rise of Modernism. Take things ahead a century, and Leonard Mdlodinow is making a similarly striking statement that advances in how neuroscientists can trace the connectivity of neurons...

Today I talked to Ben M. Bensaou about his new Built to Innovate: Essential Practices to Wire Innovation into Your Company’s DNA (McGraw Hill, 2021). This episode could have just as easily been called “The Democratization of innovation.” After all, the fundamental thrust of this book and our conversation was about moving innovation beyond the “usual suspects,” i.e., executives and the R & D Depart...

Today I talked to Minal Bopaiah about her new book Equity: How to Design Organizations Where Everyone Thrives (Berrett-Koehler, 2021). Remember the Marlboro Man? Of course you do, as he symbolizes the myth of rugged individualism. Minal Bopaiah is here to suggest that the idea of the “making it on your own” is and has always been a myth. There’s always a social context, which favors one group more...

Today I talked to Colleen Ammerman about her new book (co-authored with Boris Groysberg) Glass Half Broken: Shattering the Barriers That Still Hold Women Back at Work (HBR Press, 2021). The statistics are annoying, exasperating: choose your adjective. The proportion of female CEOs struggles to break 10%. On Fortune 500 boards, only about 0% of the seats are held by women. The problems with achievi...

Today I talked to Pamela Slim about her new book The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You (McGraw Hill, 2021). Almost all the new jobs created in America come from small businesses, Pamela Slim reports. The precise number may be as high as over 99%. And those same businesses provide over 50% of the nation’s GDP. So why not focus more on them? Slim do...

Today I talked to Nathalie Nahai new book Values, Uncertainty and the Psychology of Brand Resilience (Kogan Page, 2022) David Brooks once joked that in the end the “revolution” promised us by the Baby Boomers amounted to nothing much more than the founding of Whole Foods. What will Millennials bring us? Already it seems that the answer is a workforce and consumer-citizens for whom the values they...

Today I talked to Sarah and Larry Nannery about their new book What to Say Next: Successful Communication in Work, Life, and Love with Autism Spectrum Disorder (Tiller Press, 2021). What’s it like to live a life where there’s a time delay as you process what others are saying, what it might mean, and how you feel in response? Sarah Nannery knows that experience intimately, gaining in ability over...

Today I talked to Thom Hartmann about his new book The Hidden History of American Healthcare: Why Sickness Bankrupts You and Makes Others Insanely Rich (Berrett-Koehler, 2021). To hear Thom Hartmann tell it, the battle over whether healthcare should be seen as a right or a privilege has two phases in American history. From the 1880’s to the 1980’s the idea of universal American healthcare was oppo...

Today I talked to Jamie Mustard about his new book The Iconist: The Art and Science of Standing Out (BenBella Books, 2019). Ever feel like you’re “screaming” to be heard but in a world saturated by social media messages, et cetera, your “messages” are falling on deaf ears? If so, Jamie Mustard has a solution to propose. In short, you need to follow the Primal Laws of Attention. In essence, that me...

Today I talked to David Avrin about his new book Why Customers Leave (And How to Win Them Back) (Career Press, 2019). There are three central themes to this book: immediacy (customers want instant gratification), individuality (offer flexible, customized assistance) and humanity (show interest and concern for those you are assisting). Of them, as David Avrin notes in this pleasing, semi-rant of an...

Today I talked to Christine Kane about her book The Soul Sourced Entrepreneur: An Unconventional Success Plan for the Highly Creative, Secretly Sensitive & Wildly Ambitious (BenBella, 2020). Sick of the frequent images of entrepreneurs as machismo, take-no-prisoner, Rambo-like action figures? Look no farther than this episode, in which Christine Kane admits that bulimia was her first business men...

Today I talked to April Rinne about her new book Flux: 8 Superpowers for Thriving in Constant Change (Berrett-Koehler, 2021) What’s your relationship to change? Do you embrace it, filled with hope for the future? Or are you somebody who’s more cautious, even worried about what change might portend? In this episode, April Rinne offers advice based on her 8 rules for navigating change more adroitly....

Today I talked to Nika Kabiri about her new book Money off the Table: Decision Science and the Secret to Smarter Investing (Houndstooth Press, 2020). Adam Smith not only helped to create the field of economics; the guy was also a moral philosopher who readily accepted the role of emotions in decision-making. How surprised he might have been to discover that it took decades upon decades for the fie...

Today I talked to Michele Wucker about her new book You Are What You Risk: The New Art and Science of Navigating an Uncertain World (Pegasus Books, 2021) Your risk fingerprint is a mixture of how personality traits, experiences, and social context have shaped how you approach risk and uncertainty in life. Also crucial is your risk empathy and the degree to which you are risk-savvy, both of which v...

Today I talked to Adam Kahane about his new book Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together (Berrett-Koehler, 2021). You’re helping South Africa make the transition from apartheid to democracy under Nelson Mandela. You’re helping end a half-century civil war in Columbia. You’re working with the First Nations in Canada. That’s a small part of t...

Today I talked to Sue Unerman about her new book, co-authored with Kathryn Jacob and Mark Edwards,  Belonging: The Key to Transforming and Maintaining Diversity, Inclusions and Equality at Work (Bloomsbury, 2020). How is it that $8 billion a year gets thrown at diversity training and yet next-to-nothing changes? One person who isn’t giving up is Sue Unerman, who along with her co-authors Kathryn...

Today I talked to Jackie Fast about her new book Rule Breaker: Rebellious Leadership for the Future of Work (Kogan Page, 2021). Imagine finding yourself in a career sector, sponsorship, because it’s the way to get a visa and stay in England. Well, that’s what happened to Jackie Fast. And as things turned out, she was very good at sponsorship work. In a few years her ability to put two brands toget...

Today I talked to Soo Bong Peer about her new book The Essential Diversity Mindset: How to Cultivate a More Inclusive Culture and Environment (Career Press, 2021) In 1967, bans on interracial marriages were finally declared unconstitutional in America. Only a decade earlier than that, merely 4% of Americans endorsed them. Today, the figure is 87% approval. So clearly, progress has been made in a c...

Today I talked to Martin Reeves and Jack Fuller about their new book The Imagination Machine: How to Spark New Ideas and Create Your Company’s Future (Harvard Business Review Press, 2021).  Since the 1990s, the fade rate (i.e., the inability of companies to stay out ahead of their closest rivals) has gone from sustaining a lead on average for 10 years to now merely a single year. So focusing on of...

Today I talked to Maya Hu-Chan about her new book Saving Face: How to Preserve Dignity and Build Trust (Berrett-Koehler Publishers, 2020) There are so many sayings that involve the face, but perhaps none is more central to at least Asian culture than “saving face.” That’s because it represents retaining one’s dignity versus being embarrassed or humiliated in front of others. In truth, though, ever...

Today I talked to Angelica Malin about her new book She Made It: The Toolkit for Female Founders in the Digital Age (Kogan Page, 2021). Female entrepreneurs don’t tend to receive the same funding assistance as do their male counterparts, but in turn they have the advantage of often connecting more effectively with their target markets. It’s their soft skills, in effect, that can see them through o...

Today I talked to Eileen McDargh about her new book Burnout to Breakthrough: Building Resilience to Refuel, Recharge, and Reclaim What Matters (Berrett-Koehler, 2020). What’s another way to frame both living-in-the-moment and respecting colleagues at work: seeing them as human beings as opposed to merely humans doing. That’s but one indication of the energy Eileen brings to this episode. The empha...

Today I talked to Ann Latham about her new book The Power of Clarity: Unleash the True Potential of Workplace Productivity, Confidence, and Empowerment (Bloomsbury, 2021). On the factory floor, the processes have been honed for efficiency. Enter the company’s headquarters, however, and the office functions in a way that brings to mind two of Anne’s favorite terms: “kitchen sink syndrome” and “hand...

Ella L. J. Bell Smith and Stella M. Nkomo, Our Separate Ways: Black and White Women and the Struggle for Professional Identity (Harvard Business Press, 2021) Ella Bell Smith is a professor of business administration at the Tuck School of Business. She’s also the founder and president of ASCENT: Leading Multicultural Women to the Top. Stella M. Nkomo is a professor in the Department of Human Resour...

Today I talked to Jonathan Brill about his new book Rogue Waves: Future-Proof Your Business to Survive and Profit from Radical Change (McGraw-Hill Education, 2021) There are ten big trends that Brill identifies as disrupting business now and into the future. Each is a wave of change onto self, but the intersection of many of them contributes to forming monster waves that threaten to drown companie...